We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Grand Serenaa Hotel & Resort

Save
Share
Traveller (113)
Room & Suite (37)
Pool & Beach (8)
Overview
  • Excellent38%
  • Very good35%
  • Average17%
  • Poor5%
  • Terrible5%
Travellers talk about
“swimming pool”(34 reviews)
“daffodil room”(5 reviews)
“police check”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star accommodation
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 3 partner sites to see rooms from US$41.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Pondicherry hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "1b00cd95d95746c1a6240806f45a97c1", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":7813171,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[66697147],"additionalContentIds":[],"pollCount":0,"checkin":{"day":26,"month":8,"year":2018},"checkout":{"day":27,"month":8,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":53,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"1b00cd95d95746c1a6240806f45a97c1","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":53,"lowestMetaPrice":41,"additionalPartner":false,"highestMetaPriceDisplay":53,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":53,"lowestMetaPrice":41,"highestMetaPriceDisplay":53,"hotelName":"Grand Serenaa Hotel & Resort","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjFiMDBjZDk1ZDk1NzQ2YzFhNjI0MDgwNmY0NWE5N2MxIiwiQUlLIjoiYjk1NjJjNTE0NDQ5NDY3NmIxMmU4YWQ1OTQ0NWIyOGEifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "26/08/2018", "checkOut": "27/08/2018", "lowestPrice": "US$41", "hasDates": true, "hacComplete": true, "contentIdMappings": {"66697147":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (191)
Filter reviews
186 results
Traveller rating
68
66
33
9
10
Traveller type
Time of year
LanguageEnglish
More languages
68
66
33
9
10
Show reviews that mention
All reviewsswimming pooldaffodil roompolice checkactivities roomvilla roomspondy citykids play areafood tasteplace to stayexcellent staypleasant staysouth indian farelive counterrooms are cleantravel deskstandard roomexcellent hotel
FilterEnglish
Updating list...
1 - 5 of 186 reviews
Reviewed yesterday via mobile

The Hotel is located just outside Pondicherry. It's a resort with good greenery around but no beach..just a swimming pool which we didn't use. The hotel looks nice with large and spaceous rooms but lacks refinement. The room and bathroom had a very bad smell....More

Thank DrMPV
Reviewed 1 week ago

Ambience is good. Rooms are OK. Restaurant serves both veg and non-veg which are top notch. Major attraction is it is situated on the main road close to Arovile with ample parking space. Plenty of space for walking and playing.More

Thank Sunnbala
Response from Hotel H, General Manager at Grand Serenaa Hotel & ResortResponded 6 days ago

Dear Guest, I would like to thank you for time you have spared to share your experience with us. We are indeed very grateful to you, to have helped us to throw light on areas which valued guests like you expect at our resort. Your...More

Reviewed 25 June 2018 via mobile

I have been to Grand Serenna Heaps of time and it never been dissapointed. But now we booked 17 Daffodil Rooms and went with a bunch of family. Right from beginning the hotel staffs were not loyal to the Guest as they were trying to...More

1  Thank santoatchu
Reviewed 19 June 2018

We went to this hotel with a large group of family. It was our annual family outing and we had booked rooms individually. However, what was surprising is the room rates in agoda, makemytrip etc was extremely varying and high. We had booked through agoda...More

Thank spk1504
Response from Hotel H, General Manager at Grand Serenaa Hotel & ResortResponded 26 June 2018

Dear Guest, I would like to thank you for time you have spared to share your experience with us. We are indeed very grateful to you, to have helped us to throw light on areas which valued guests like you expect at our resort. Your...More

Reviewed 10 June 2018 via mobile

We had visited for the Diwali vacation and stayed in this hotel with our family. The staff here is very good and co operative. Rooms though are not up to the mark but overall experience is good. Cycling facility is good.More

1  Thank Anand S
Response from Hotel H, General Manager at Grand Serenaa Hotel & ResortResponded 16 June 2018

Dear Guest, I would like to thank you for time you have spared to share your experience with us. We are indeed very grateful to you, to have helped us to throw light on areas which valued guests like you expect at our resort. Your...More

View more reviews
About
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Children Activities (Kid / Family Friendly)
Room Service
Free Parking
Wheelchair access
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Indoor pool
Outdoor pool
Details
Price range
US$32 - US$99 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Luxury Hotel in Pondicherry
#10 Spa Hotel in Pondicherry
Room types
Suites, Family Rooms, Smoking rooms available, Non-Smoking Rooms
Details
Price range
US$32 - US$99 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Luxury Hotel in Pondicherry
#10 Spa Hotel in Pondicherry
Room types
Suites, Family Rooms, Smoking rooms available, Non-Smoking Rooms
Add Photo Photos
Traveller (113)
Room & Suite (37)
Pool & Beach (8)
Dining (5)
Family and Play Areas (6)
Business Centre & Event Rooms (3)
Questions & Answers
Get quick answers from Grand Serenaa Hotel & Resort staff and past guests.
Note: your question will be posted publicly on the Questions & Answers page.
Submit
Posting guidelines
Room Tips
"Take the rooms near swimming pool"
spk1504
2 million years ago
Read review
"Pool view rooms are amazing"
2 million years ago
Read review
"try to get pool view rooms"
coolkingpatrick
2 million years ago
Read review
"Not to opt for this hotel"
35harshitj
2 million years ago
Read review
Show More 
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing