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The Keepsa Residency

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Traveller (39)
Room & Suite (15)
Dining (2)
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Overview
  • Excellent27%
  • Very good52%
  • Average14%
  • Poor3%
  • Terrible4%
Travellers talk about
“hot water”(16 reviews)
“third floor”(6 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
4 Star Hotel
All hotel details
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Reviews (133)
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132 results
Traveller rating
37
66
19
5
5
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Time of year
LanguageEnglish
37
66
19
5
5
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All reviewshot watermorning and eveningthird floorlimited availabilitymg roadhigh altitudefront office staffmodern amenitiesnice ambiencecorner roomstayed here for two nightshotel locatedlal bazaarmarket areaplace to stayminutes walking distancetravel desk
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1 - 5 of 132 reviews
Reviewed 6 days ago via mobile

We were traveling with our children to Gangtok and had booked Keepsa Residency for our stay through online site agoda. I had confirmed the room booking by calling up the hotel authorities. Upon reaching there, we were told that there is no booking by our...More

Thank Abha A
Response from KeepsaResidency, Manager at The Keepsa ResidencyResponded 3 days ago

Dear Sir Warm Greetings from Keepsa Residency!!! We would like to extend to you most sincere apologies regarding your experience at our hotel, your reviews is valuable for us. Since day 1 after you booked, we kept telling your travel agent that we are in...More

Reviewed 1 week ago

There are far better hotels to choose from. Better avoid. This is more like a congested lodging place for daily travelers. The food, the service were pathetic. no use complaining as the manager himself was clueless.More

Thank Chari44
Response from KeepsaResidency, Manager at The Keepsa ResidencyResponded 1 week ago

Dear Sir, Warm Greetings from Keepsa Residency!!! We would like to extend to you most sincere apologies regarding your experience at our hotel, your reviews is valuable for us. Since we came to know about your review on our rooms, service and food quality, you...More

Reviewed 2 weeks ago via mobile

Hotel is not at all clean. Food is pathetic. Service is also very poor. They served cold and dry chapatis in dinner. Variety is less with no taste at all. Waited for 30 minutes while having breakfast for a prantha. Air conditioning is very bad....More

Thank Vibhachugh
Response from KeepsaResidency, Manager at The Keepsa ResidencyResponded 2 weeks ago

Dear Guest, Warm greetings from the Keepsa Residency, Gangtok!!! We would like to extend to you most sincere apologies regarding your experience at our hotel, your reviews is valuable for us. It was very unfortunate that you were not satisfied with our services. Providing excellent...More

Reviewed 3 weeks ago via mobile

First of all I'm surprised to see the rating at the Trip Advisor. Even the Hotel class has been defined as 4 star. Trip Advisor should actually look back at It's rating criteria. Coming to the hotel, starting from rooms, breakfast, dinner, house keeping everything...More

Thank KainaaChugh
Response from KeepsaResidency, Manager at The Keepsa ResidencyResponded 2 weeks ago

Dear Guest, Warm greetings from the Keepsa Residency, Gangtok!!! We would like to extend to you most sincere apologies regarding your experience at our hotel, your reviews is valuable for us. It was very unfortunate that you were not satisfied with our services. Providing excellent...More

Reviewed 3 weeks ago via mobile

This was our first visit to the Hotel.we were There for two nights recently. Everything was perfect -from the check in to the Room to the Restaurant to the food to the breakfast . The staff were charming and only too happy to answer any...More

Thank 238krishnakumarn
Response from KeepsaResidency, Manager at The Keepsa ResidencyResponded 2 weeks ago

Dear Guest, Warm greetings from the Keepsa Residency, Gangtok!!! Thank you so much for posting your review. Your positive comments are motivating. We are pleased to know we were able to make your stay comfortable and memorable. We thank you for choosing Keepsa Residency for...More

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About
Amenities
Top amenities
Room Service
Restaurant
Free Internet
Free Parking
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Dry Cleaning
Laundry Service
Free Parking
Breakfast included
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Spa
Details
Price range
US$59 - US$122 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Luxury Hotel in Gangtok
#13 Spa Hotel in Gangtok
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
Details
Price range
US$59 - US$122 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Luxury Hotel in Gangtok
#13 Spa Hotel in Gangtok
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
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Traveller (39)
Room & Suite (15)
Dining (2)
Business Centre & Event Rooms (1)
Questions & Answers
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Sandeep U
27 April 2017|
Answer
Response from indiatraveller321 | Reviewed this property |
I stayed there in off season .... only few guests were there and they were not operating their elaborate buffet menu ... so I cannot provide more details ...
0
Votes
shaku62
28 July 2015|
AnswerShow all 3 answers
Response from Kaushik_Kol | Reviewed this property |
As mentioned by other travellers, the second floor rooms has the best view, you can also access the terrace from the second floor. Room heaters are there in every room, for hot water, it has limited time in the morning... More
1
Vote
Shayantanighosh
15 March 2015|
AnswerShow all 2 answers
Response from AndyZaps | Reviewed this property |
Yes they have elevator service..
1
Vote
Room Tips
"Does not arise."
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"Rooms with Kanchenjunga View - 3rd or 4th floor"
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"Upper floors 2nd or more with Kanchenjunga facing"
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"please choose only the rooms facing the road ."
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