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Hotel Kaiserhof

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Hotel Kaiserhof
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58 Reviews from our TripAdvisor Community

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Showing 9: English reviews
Strasbourg, Alsace, France
Reviewed 29 January 2015

We have used this hotel for the night stop while crossing Germany several times over the past five years. Honestly - nothing spectacular, nothing amazing, however sometimes you just need to know that everything is going to be ok - beds comfy, rooms clean, bathroom light and clean, and staff friendly. Several practical examples. Once we travelled with a dog...

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1Thank DovileSakaliene
Rugby, United Kingdom
Reviewed 15 October 2014

We stayed here as part of a coach tour for two days and nights at a half board arrangement. The room was huge with three windows and three radiators as well as another window and radiator in the bathroom. Breakfast was as much as you could eat. The evening meal was a set menu. On the first evening the staff...

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1Thank JEFF W
Børkop, Vejle, Denmark
Reviewed 25 November 2012

Pillows could be better, but all in all a great stay. Personal were nice and breakfast lived up to our expectations. Would be nice with better parking options. Room were clean and included everything we needed.

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Thank Ricky S
Vilnius
Reviewed 10 April 2012

Stayed there on my way to Poland, the rooms are big, the beds are comfy, breakfast was very good, plenty to choose from, nice bar on the side of the hotel. Nothing bad to say about this hotel. They also have a parking under the hotel, where you can leave your car without any worries. So when you are traveling...

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1Thank Ervis555
Freiburg im Breisgau, Germany
Reviewed 7 July 2010

Great location, wonderful summer weather and interesting business in my own home country Germany - what else could you have at a business trip with collegues coming from all over the world? Now the reality: inside room temperature 31° - air condtion not working, Nodbody feels/ was responsible for clients needs ".......we are just working here" Some of the employees...

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1Thank uschi56
china
Reviewed 7 July 2010

no air conditioning in 38 degree hot weather... but nobody cared I could not sleep at all more than two hours while I was there because of the heat.

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Thank stevenleeChina
Budapest
Reviewed 3 July 2010

I don't recommend anyone to stay in this hotel during summer time (the A/C's have been turned off to save money). There is NO management in any level!

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3Thank AndyBud1977
Colorado
Reviewed 3 July 2010

What a shame! On the surface, the hotel is lovely. Unfortunately, service is everything - and there is no SERVICE available at this hotel. No manager has been on site at all in four days and the standard response from staff, when addressed with a problem, is " I just work here". Broken air-conditioning and no effort to fix it...

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1Thank ahri61
London, United Kingdom
Reviewed 3 July 2010

Hotel Management is NON EXISTENCE.Manager turns up once a week on Mondays. No Staff is empowered to make any decisions.Air condition is turned off to sacve money, room temperatures reach 38 c.g. in June !!! Hotel Management does NOT CARE ABOUT THE CUSTOMER. Police had to be called at one instance. We occupied 12 rooms for a week.

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1Thank LondonWolfeee

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Concierge

Additional Information about Hotel Kaiserhof

Address: Friedrich-Engels-Str. 1A, 15517 Furstenwalde, Brandenburg, Germany
Region: Germany > Brandenburg > Furstenwalde
Price Range: £72 - £92 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Kaiserhof 4*
Number of rooms: 71
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Also Known As:
Hotel Kaiserhof Germany/Furstenwalde
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Kaiserhof staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“TIP: do not forget to indicate if you need non smoking room. TIP: rooms on higher floors have a beautiful overview of this small, but cute town.”
 of 5 bubbles DovileSakaliene, 29 Jan 2015 | Read review
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