We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
This was a walk-in booking by myself and my friends in June 2015 after the hotel we had initially booked online turned out to be horrible. Staff were nice. But we were quoted two different prices, one on enquiring and a higher price when we...More
Response from KilikyaCRM, Guest Relations Manager at Kilikya Palace GoynukResponded 18 January 2016
Firstly let us thank you for sharing with us your impressions considering your stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are happy to know that you enjoyed your...More
Kilikya Palace is a pretty hotel set in a really stunning location with steep mountains at the back and a sheltered beach at the front. It is not going to strike you with excessive luxury but has a soft beauty that I found very appealing....More
1 Thank KKirov
Response from KilikyaCRM, Guest Relations Manager at Kilikya Palace GoynukResponded 28 December 2015
Firstly, let us thank you for such an ourstanding, truthful and detailed review of Kilikya Palace Göynük. Making all our guests happy ans satisfied is a matter of great pride and honour to us. We are glad that you've noticed it during your...More
Its really hard to find anybody who speak english..even at the reception..the lady there gave us the look "leave me alone, dont come any closer"..room with balcony was ok, we stayed at the new building,but the bathroom was really dirty, not well done for looong...More
Response from KilikyaCRM, Guest Relations Manager at Kilikya Palace GoynukResponded 12 November 2015
Good afternoon dear Jo-Jo1175,
First of all let us thank you for your review. Every opinion is of great importance to us and we greatly appreciate it. We deeply regret the fact that your stay in our hotel seemed to be disappointing in a way,...More
There are good only beach, pool and view. Room cleanliness is so-so. Especially bathroom very outdated. A/C needs to be updated. Btw for A/C I have called 4 times during first 2 days an engineer. Even though A/C wasn't repaired fully. The smell of towels...More
1 Thank Maya K
Response from KilikyaCRM, Guest Relations Manager at Kilikya Palace GoynukResponded 1 October 2015
Dear Maya K;
Firstly let us thank you for your review regarding your stay at Kilikya Palace. We generally pay attention to all our guests' feedbacks and that is why we are deeply concerned to find out that your experience fell below the high standards...More
NOBODY speaks English! Not even at the reception. If you don't speak Russian, or Turkish you have absolutely no way how to communicate here.
Air-conditioner hardly works. We complained about it, but nobody cares!
You cannot get more than one key for a room.
3 Thank 85Ameer
Response from KilikyaCRM, Guest Relations Manager at Kilikya Palace GoynukResponded 18 September 2015
Good afternoon, dear 85Ameer;
Thank you for taking the time to write and share your feedback from your stay in our hotel. We appreciate all our guests' reviews and that is why we are deeply concerned to find out that your experience fell below the...More