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Iberostar Grand Hotel Rose Hall

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Iberostar Grand Hotel Rose Hall
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5,937 Reviews from our TripAdvisor Community

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Showing 5,696: English reviews
Oswego, Illinois
Reviewed yesterday NEW

We traveled here for our honeymoon and we were pretty disappointed. The staff was amazing, however, everything else fell short. We stayed for 7 nights, which was too long. I suggest keeping the trip 5 nights or shorter. We were bored and ready to leave by day 5. Room: we stayed in building 5 with an oceanfront room. Our view...

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Thank JE010717
Boston, Massachusetts
Reviewed 2 days ago NEWvia mobile

The Grand Rose Hall is so nice and beating! Every detail is covered! Fun activities at the pool and beach area, abs the staff there are so fun! Every staff member is so nice, it's the best costumer service I've ever experienced ! Our butler Donovan and our parents butler, Sanjay, provided exceptional service and were very attentive and kind....

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1Thank Sushimperial
Spring, Texas, United States
Reviewed 2 days ago NEW

We visited the Iberostar Grand Rose Hall Resort from December 30, 2017 - January 6, 2017 for my 60th Birthday Week and it did not disappoint! Great food, resort, service and excursions! The food was fantastic, the service was great, the grounds were impeccable, the beach was beautiful, the excursions were fun and the people and staff were just so...

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1Thank Glenn Y
Toronto, Ontario, Canada
Reviewed 3 days ago NEW

My wife and I were here for one week in December. It was a splurge / last minute booking for us as we normally do not spend as much on a resort, and we did not think it could get any better than the last time we stayed at a couples resort in Ocho Rios. However, it was definitely better,...

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5Thank Sohail M
Houston, Texas
Reviewed 3 days ago NEWvia mobile

We visited the iberostar grand for New Year's Eve. Hands down this was one of the best all inclusives we have been to. The food was good at both buffets and we also enjoyed the nye buffet as a special dinner, the steak restaurant and the Jamaican restaurant. Food needed minor seasoning if at all. Everything was fresh and the...

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2Thank g k
Iberostar H, Online Reputation Manager at Iberostar Grand Hotel Rose Hall, responded to this review

Dear Guest: Thank you for your heartwarming remarks. It gave us a feeling of accomplishment to learn that you regarded our property as top notch and one of the best that you had ever visited. Your compliments for our food, spa facilities and cleanliness were fulfilling and we were glad that you both had a great time. Guests who stay...

West Milford, New Jersey
Reviewed 3 days ago NEW

Anyone that reviews this and gives a 5 star has never gone on vacation. The room was nice, although the riim key and safe did not work. You need to put the do not disturb sign in the door or all day and night they are pestering you with service(tips) The pools are beautiful, however they are generally empty because...

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1Thank ha102
Iberostar H, Online Reputation Manager at Iberostar Grand Hotel Rose Hall, responded to this review

Dear Guest: Thank you for writing a review regarding your recent vacation. We were disappointed that your first visit with us was not an impressive one and apologize that you considered your stay only “fair”. The service staff will do their rounds within a designated time just to make certain that guests are equipped with their correct amenities and are...

Reviewed 3 days ago NEWvia mobile

I stayed at the Iberostar Grand for a week from 8-15 January. Jamaica is beautiful and the hotel was generally fantastic. To start I travelled solo, and felt safe and secure at all times, although I did find it odd the expressions that some staff made when they realised I was travelling alone. The hotel lobby, pool and beach area...

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3Thank Emer M
Iberostar H, Online Reputation Manager at Iberostar Grand Hotel Rose Hall, responded to this review

Dear Guest: Thank you for staying at our resort and sharing your opinion of your stay with other travelers. We appreciated that you pinpointed the aspects of our service that you found remarkable; our lobby, pool, beach, nightly shows, food, beverage, staff and spa. You also chose to impart constructive criticism in other areas where you thought there could be...

Reviewed 4 days ago NEW

I chose Montego Bay for a short getaway (Jan 10-14), relatively last minute. First, the staff. The staff was outstanding - attentive, friendly, professional and courteous everywhere on the property (bell captains, front desk, concierge, butlers, activity team, hosts at the beach and pool and life guards, etc.). There were some glitches during my stay (room not ready, external factors...

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2Thank emme1228
Iberostar H, Online Reputation Manager at Iberostar Grand Hotel Rose Hall, responded to this review

Dear Guest: We would like to extend our gratitude to you for your comments acknowledging that the genuine and warm service displayed by our staff members enhanced the quality of your vacation. Your feedback also showed that our hotel is suited for the solo traveler and it was delightful to read that our food options and property overall were appealing....

Reviewed 4 days ago NEW

While we had a nice vacation (albeit not so nice weather), the Iberostar Grand Hotel Rose Hall is NOT a 5-star hotel. The food was varied and good but not a culinary delight. The butler stalked the hallway and knocked to see if things were ok lingering for a tip. Housekeeping can perform the tasks of the butler - the...

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1Thank Stacey S
Iberostar H, Online Reputation Manager at Iberostar Grand Hotel Rose Hall, responded to this review

Dear Guest: Thank you for staying at our resort and providing a review. Please accept our apology for the fact that you felt the service and amenities you received were not synonymous with a five star experience. It was also observed that tipping was one of the shortcomings and this was deeply regretted as our employees are all too aware...

Ancaster, Canada
Reviewed 4 days ago NEW

As always we researched our all inclusive resort months in advance. The "Grand" was rating very high so we booked an ocean front suite there. It was as advertised, and we were extremely happy. Food was great, even the buffets. Very clean everywhere.Staff was absolutely lovely ! We will return.

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1Thank Randy1542013
Iberostar H, Online Reputation Manager at Iberostar Grand Hotel Rose Hall, responded to this review

Dear Guest: Thank you for your feedback. It was terrific to hear that your personal experience was comparable to the great reviews that you read online. We were glad that you had a tremendous time and had positive comments about our oceanfront suite, food, cleanliness and staff. It would be a privilege to serve you a second time. Online Reputation...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Spa
  • Bar/Lounge
  • Breakfast included
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Iberostar Grand Hotel Rose Hall

Address: Main Road | Little River, Rose Hall, Montego Bay, Jamaica
Region: Caribbean > Jamaica > Saint James Parish > Montego Bay > Rose Hall
Price Range: £353 - £712 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Iberostar Grand Hotel Rose Hall 5*
Number of rooms: 295
Reservation Options:
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Also Known As:
Iberostar Grand Rose Hall Hotel Rose Hall
Iberostar Montego Bay
Iberostar Hotel Montego Bay
Iberostar Grand Hotel Rose Hall Jamaica - Montego Bay
Hotel Style:
#1 Spa Hotel in Rose Hall
#1 Romantic Hotel in Rose Hall
#1 On the Beach Hotel in Rose Hall
#1 Luxury Hotel in Rose Hall
#1 Green Hotel in Rose Hall
#1 Top resorts Hotel in Rose Hall
#1 Family Hotel in Rose Hall
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Questions & Answers

Here's what travellers have asked, with answers from Iberostar Grand Hotel Rose Hall staff and other travellers.
1,025 questions
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Questions? Get answers from Iberostar Grand Hotel Rose Hall staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Oceanfront high floor room”
 of 5 bubbles JE010717, 19 Jan 2017 | Read review
“Best view is Ocean front....well worth the extra $”
 of 5 bubbles 35glenny, 18 Jan 2017 | Read review
“Dint pay fir ocean view.you can see the ocean from pool/ garden view”
 of 5 bubbles ha102, 17 Jan 2017 | Read review
“Views in building 5 of the Grand appear better than building 6”
 of 5 bubbles , 16 Jan 2017 | Read review
“Get the rooms that don't have the towels, etc. across your room”
 of 5 bubbles jdten, 12 Jan 2017 | Read review
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