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Iberostar Grand Hotel Rose Hall

Travellers' Choice award winner
GreenLeadersGold level
26/06/2017 27/06/2017
1 room 2 adults 0 children
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Iberostar Grand Hotel Rose Hall
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6,282 Reviews from our TripAdvisor Community

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Showing 6,022: English reviews
New Jersey
Reviewed 15 July 2014

Spent 4 days (July 7-10) and had a wonderful time. Staff was friendly and efficient. Enjoyed the Surf and Turf and Japanese restaurants. Top shelf liquor throughout. Grill station setup on the beach one day with lobster tails! Upgraded to oceanfront (5229) which was tremendous. The resort gave us champagne and truffels for our anniversary which was nice. The beach...

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Helpful?
2Thank WestJerseyTraveler
SantoValdez, Online Reputation Manager at Iberostar Grand Hotel Rose Hall, responded to this review

Dear Guest: Thank you for your heartwarming comments. Your high praises of our staff, restaurants, and special amenities was very encouraging. Our hotel is grateful to be the Adults All-Inclusive hotel of choice for persons visiting Montego Bay. We look forward to welcoming you back soon. Online Reputation Manager

Sandwich, Massachusetts
Reviewed 15 July 2014 via mobile

This was my first visit to Jamaica with mixed reviews from friends. After spending a week, I would recommend going to anyone! (as long as they were staying at Iberostar Grand Rose Hall!) We were greeted with smiles and champagne and the hospitality never ended. Leon was appointed as our butler so we met with him just after being brought...

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Helpful?
3Thank TracyCapeCod
SantoValdez, Online Reputation Manager at Iberostar Grand Hotel Rose Hall, responded to this review

Dear Guest, Thank you for your ecstatic review of our hotel. We were grateful to hear that our warm customer service had contributed to an enjoyable visit. It was also kind of you to share your positive comments about our Butler service, Bellmen, Bartenders and Entertainment team. We look forward to seeing you again soon and hope that when you...

London, United Kingdom
Reviewed 15 July 2014

Hats off to the staff and management at this hotel! Somehow, they have managed to create an environment where everyone feels great - not just the guests, but the staff as well. I am not the type of person that normally stays in an all inclusive hotel, but I have to say, if more were like this, I might stay...

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Helpful?
6Thank Andrew S
SantoValdez, Online Reputation Manager at Iberostar Grand Hotel Rose Hall, responded to this review

Dear Guest: Thank you for sharing your cordial review. Our Management and Staff aspires to give guest a vacation experience that is second to none. In doing so, we believe that genuine and warm service must be synonymous with five-star service. Through this belief, over the years we have been open, we continue to welcome repeat guests on an annual...

Gurnee, Illinois
Reviewed 14 July 2014

First time vacationing by myself and I loved it. I stayed at Iberostar Beaches and then upgraded to Iberostar Grand. Both hotels were awesome. I upgraded to treat myself. I felt like royalty at Iberostar Grand, make sure you ask for a room on the first floor, with a butler and walkout pool. There were so many activities available, you...

Review collected in partnership with Iberostar.com
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Helpful?
8Thank Oneika P
SantoValdez, Online Reputation Manager at Iberostar Grand Hotel Rose Hall, responded to this review

Dear Guest, Thank you for choosing to visit the IBEROSTAR Grand Rose Hall. Additionally, we are grateful to have fulfilled all your vacation needs. Our team tries to go the extra-mile for our guests, so your review was very encouraging. Comments like yours also highlight that whether travelling alone or with others, you are guaranteed a vacation-to remember. We certainly...

New York City, New York
Reviewed 14 July 2014

From the time I checked in, to the time I checked out, my stay at the Iberostar Grand Rose Hall was nothing less than spectacular. Based on the reviews and pictures it wasn't hard to pick this as my choice of resort to vacation at. Upon arrival I was greeted with a cold towel and a cold, refreshing Mimosa. The...

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Helpful?
2Thank Patricia H
SantoValdez, Online Reputation Manager at Iberostar Grand Hotel Rose Hall, responded to this review

Dear Guest, Thank you for your generous comments. Your high praises of our staff, property in general and dinner reservation system was certainly inspiring. We were grateful to have been able to host you for the first time. Please continue to recommend us to your friends and family. We look forward to welcoming you back and hope that you will...

New York City, New York
Reviewed 14 July 2014

I love this hotel. The location is perfect and the story of Annie Palmer the great white witch makes the hotel better. simply awesome. This hotel is basically right down the street from the haunted plantation and tours are all day..however , you cannot go at night..go figure. All in all the hotel is worth the stay

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5Thank Eric D
SantoValdez, Online Reputation Manager at Iberostar Grand Hotel Rose Hall, responded to this review

Dear Guest, Thank you for your delightful review. It was kind of you to review our property on this website. Our hotel is ideally located just 20-minutes away from the airport and our picturesque views are worth the visit. We look forward to hosting you again and assure you that we hope to make your return visit even more rewarding....

Whitehall, Pennsylvania
Reviewed 14 July 2014

We arrived home yesterday after spending five glorious days at the Iberostar Grand Rose Hall. The resort is absolutely beautiful and the service is incredible! This was our first trip ever to Jamaica but it will certainly not be our last! We are already planning next year's trip and will most definitely be returning to the Grand Hotel Rose Hall!...

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Helpful?
3Thank Kate C
SantoValdez, Online Reputation Manager at Iberostar Grand Hotel Rose Hall, responded to this review

Dear Guest, Thank you for your warm comments. We were grateful to have been able to host you. Your hearty recommendation of our butler service and overall customer service means a great deal to us. We do analyze guest comments to guide us in serving our guests better. To this end, your review highlighted the fact that we continue to...

Philadelphia
Reviewed 13 July 2014

This was our second stay at the Iberostar Grand Rose Hall and I know it definitely won't be our last. The resort is beautiful, the food is delicious, and the staff is even better! My family and I immediately clicked with the staff (especially Kenesha, Bubbles, Peter (Mr. Neat), Shortcake, and Mr. Fresh (just to name a few)) during our...

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7Thank NicolettePAndMikeCal
SantoValdez, Online Reputation Manager at Iberostar Grand Hotel Rose Hall, responded to this review

Dear Guest, Thank you for your pleasant comments about our hotel. Your kind comments about our beautiful property, delicious food and warm staff means a great deal to us. It is always a joy to see our valued repeat guests – as such visits mean that we continue to meet your vacation needs. Our team hopes to be able to...

Reviewed 13 July 2014

My boyfriend and I went to this beautiful resort as a dual anniversary and birthday celebration. Upon our arrival, we were greeted with wet towels and mimosas. The resort interiorly smells delicious of lavender. The front desk rep, Corey, was pleasant but said we would have to pay $50 extra/night for an upgrade to an oceanfront room despite the occasions....

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Helpful?
6Thank Julie P
SantoValdez, Online Reputation Manager at Iberostar Grand Hotel Rose Hall, responded to this review

Dear Guest, Thank you for your informative review of our hotel. Your ecstatic comments about our rooms, spa services, and food will go a far way in motivating our team. It was unfortunate that you had received a less than stellar customer service on your previous visit. Please be assured that this is certainly not the norm, and we will...

Strongsville, Ohio
Reviewed 13 July 2014

We just got back from our stay at the Iberostar Grand Rose Hall. It was absolutely wonderful. We chose this resort for our Honeymoon for the adults only and the food reviews. We were not disappointed! The food was the best we have had from a resort. There were so many options to choose from, even the room service menu...

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Helpful?
4Thank Chrissy J
SantoValdez, Online Reputation Manager at Iberostar Grand Hotel Rose Hall, responded to this review

Dear Guest, Thank you for choosing the Iberostar Grand Rose Hall. Your comments about our food, staff and entertainment was very informative. We are always anxious to know how our guests feel about our services and amenities as a criterion for further improvement. To this end, it was rewarding to learn that we had met all your vacation needs. We...

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26/06/2017 27/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Spa
  • Bar/Lounge
  • Breakfast included
  • Free Internet
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Iberostar Grand Hotel Rose Hall

Address: Main Road | Little River, Rose Hall, Montego Bay, Jamaica
Region: Caribbean > Jamaica > Saint James Parish > Montego Bay > Rose Hall
Price Range: £325 - £588 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Iberostar Grand Hotel Rose Hall 5*
Number of rooms: 295
Reservation Options:
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Also Known As:
Iberostar Grand Rose Hall Hotel Rose Hall
Iberostar Montego Bay
Iberostar Hotel Montego Bay
Iberostar Grand Hotel Rose Hall Jamaica - Montego Bay
Hotel Style:
#1 On the Beach Hotel in Rose Hall
#1 Romantic Hotel in Rose Hall
#1 Top resorts Hotel in Rose Hall
#1 Green Hotel in Rose Hall
#1 Luxury Hotel in Rose Hall
#1 Family Hotel in Rose Hall
#1 Spa Hotel in Rose Hall
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Questions & Answers

Here's what travellers have asked, with answers from Iberostar Grand Hotel Rose Hall staff and other travellers.
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Questions? Get answers from Iberostar Grand Hotel Rose Hall staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor only to be removed from the noise”
DIVEMASTER67, 28 May 2017 | Read review
“Ocean view has beautiful view but also can hear people on the beach”
bgs1362, 26 May 2017 | Read review
“The Hotel is a single "U" shape with the pool in the central courtyard and the sea flanking the outside rooms.”
nickaverypm, 26 May 2017 | Read review
“Rooms on the opposite side of the volleyball area seemed to be more peacful.”
Diamonddiva33312, 25 May 2017 | Read review
“Relaxation Only”
W9030NRelizabethw, 24 May 2017 | Read review
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