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Iberostar Grand Hotel Rose Hall

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Iberostar Grand Hotel Rose Hall
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6,121 Reviews from our TripAdvisor Community

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Showing 5,872: English reviews
Woodbridge, Virginia
Reviewed 22 July 2013

I've been to this resort twice, once in July of 2010 and also last month. The resort is amazing, the customer service, the food, the drinks, etc. are all wonderful. We had a butler 24/7 who assisted us with whatever we needed as well as made reservations for us at whatever resort hotel we wanted to dine at. The actual...

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Thank Carletta M
SantoValdez, Quality Manager - Iberostar Jamaica at Iberostar Grand Hotel Rose Hall, responded to this review

Dear Guest Firstly, we would like to congratulate you on your new union. We are honored to have been able to welcome you twice, and are delighted that you had chosen our property for such a special occasion. We do understand the importance of such an experience, and are happy that Janeille pleasingly assisted with the successful execution of your...

Croydon, United Kingdom
Reviewed 22 July 2013

I'm going to try to give information in this review that is not necessarily present in others. First off, would I go again, yes absolutely without a shadow of a doubt, best holiday I've ever been on. Ironically I found out about this place because I was looking for somewhere that you could have unlimited lobster. When I got there...

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3Thank CMPhoenix
SantoValdez, Quality Manager - Iberostar Jamaica at Iberostar Grand Hotel Rose Hall, responded to this review

Dear Guest Thank you for having taken the time to share your experience. We are joyful that despite our imperfections, we were able to give you a satisfying experience. Our hotel is Green Globe certified, which will reflect through our practices. This is part of our reason for not changing the restaurant menus that consist of lobster dishes, but instead...

Reviewed 22 July 2013

This place is amazing! My husband and I got married there only 6 months ago and needed to go back because we missed it so much! The service is always above what you would expect. Upon arrival we were upgraded to an ocean front room! Syreka and janelle were our wedding planners and we ran into them to say hello....

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Thank Zippyk11
SantoValdez, Quality Manager - Iberostar Jamaica at Iberostar Grand Hotel Rose Hall, responded to this review

Dear Guest: Thank you for you generous review. We were ecstatic to have been able to serve you again so soon after your wedding. Your comments about our cuisine and the warmth of our staff will also go a far way in motivating our team. We hope that you will also consider returning for your one (1) year wedding anniversary...

Oakville, Canada
Reviewed 22 July 2013

Our stay at Iberostar Beach Resort in Jamaica was in one word-perfect! The staff were amazing. Each and everyone had a smile. We were treated very well. The room was very clean and the bed was spectacular. The air conditioning was quiet and kept the room at a comfy temperature. The food was beyond our expectations. It was very fresh...

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Thank Carol Ann B
SantoValdez, Quality Manager - Iberostar Jamaica at Iberostar Grand Hotel Rose Hall, responded to this review

Dear Guest: Thank you for your kind review. We appreciated hearing feedback from you as to your opinion of our staff, rooms, food and entertainment and were especially pleased to learn that we had met your high expectations. We look forward to serving you again soon and trust that you will not hesitate to return. Quality Manager - Iberostar Jamaica

Winston Salem, North Carolina
Reviewed 21 July 2013

My husband and I booked the Iberostar Grand Rose Hall in Jamaica to attend a friend's wedding that was being held at the resort. We have been to a few resorts, but never to a 5 star resort before. We truly enjoyed the experience. Marlon, our butler was wonderful and made sure that we had everything we needed, wanted, and...

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Thank Michelle R
SantoValdez, Quality Manager - Iberostar Jamaica at Iberostar Grand Hotel Rose Hall, responded to this review

Dear Guest: Thank you for your heartwarming review. We were pleased to hear that we had met your high expectations especially the quality of our restaurants, cuisine and butler service During the period of April 1, 2013 to June 30, 2013 we are not allowed to serve Lobster based on Jamaican Fishing Laws. During this time we substitute Shrimp for...

Enterprise, Alabama, United States
Reviewed 21 July 2013

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1Thank Elmer B
SantoValdez, Quality Manager - Iberostar Jamaica at Iberostar Grand Hotel Rose Hall, responded to this review

Gaithersburg, Maryland
Reviewed 20 July 2013

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2Thank 84,905
SantoValdez, Quality Manager - Iberostar Jamaica at Iberostar Grand Hotel Rose Hall, responded to this review

New York City, New York
Reviewed 19 July 2013 via mobile

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4Thank Michelle204
SantoValdez, Quality Manager - Iberostar Jamaica at Iberostar Grand Hotel Rose Hall, responded to this review

Cinainnati
Reviewed 18 July 2013

Review collected in partnership with Iberostar
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2Thank flipper151
SantoValdez, Quality Manager - Iberostar Jamaica at Iberostar Grand Hotel Rose Hall, responded to this review

Charlotte, North Carolina
Reviewed 17 July 2013

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7Thank blondmd
SantoValdez, Quality Manager - Iberostar Jamaica at Iberostar Grand Hotel Rose Hall, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Spa
  • Bar/Lounge
  • Breakfast included
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean view is amazing but don't think there is a bad location.”
 of 5 bubbles _lecuyer8, 26 Mar 2017 | Read review
“Ocean front room”
  • View from the ocean front room
  • Hotel room Jacuzzi Bath Tub
 of 5 bubbles 140courtneyo, 26 Mar 2017 | Read review
“ocean view room is worth the upgrade - great balcony”
 of 5 bubbles cstudio1, 24 Mar 2017 | Read review
“Ocean view rooms were wonderful!”
 of 5 bubbles jodis383, 23 Mar 2017 | Read review
“Any room is great. We had friends and family in multiple areas and none disappointed.”
 of 5 bubbles BartSitarski, 20 Mar 2017 | Read review
5 of 5