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Everything was as expected, outstanding.
We had two issues & the concierge team took care of one of them very well. The other they changed us rooms due to a broken bed, the second bed was as expected. We are very pleased with our stay....More
I just returned from Hyatt Ziva in Montego Bay. This is my favorite all inclusive hotel in Jamacia! I have stayed at several and this place has it all plus an incredibly friendly and helpful staff. The food and drinks were great. I can't wait...More
7 Thank portatraveler
Response from ArlettArcherCampbell, Guest Relations Manager at Hyatt Ziva Rose HallResponded 8 August 2018
Thank you for choosing Hyatt Ziva and Zilara Rose Hall to host your recent vacation, and especially for taking the time to share with us your FIVE-STAR review!
We are delighted to know you received an outstanding level of service from our colleagues...More
If you're looking for luxury, top-notch service and amenities, the Hyatt Ziva Rose Hall offers the best in accommodations. The staff were extremely kind, courteous, and hospitable. Special thanks to Callia, Santria, Sudion, and Sonia for treating my son with kindness. My husband, 12 yr...More
We traveled in late July with our 18 and 21 yo daughters and chose All Inclusive (which we NEVER do) so they could enjoy themselves without asking us for money every second.
We don’t normally go to all inclusive resorts and after reading reviews we...More
I found the resort amazing! the food, the staff and the property! Shout out to all the staff for making our experience great! The only one thing is that the lights should be brighter at night time while walking around...its too dim to see the...More
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Response from ArlettArcherCampbell | Property representative |
Once you have cleared the Customs Hall at the Sangster International Airport and have entered the Terminal Hall please proceed to the Hyatt Lounge located to your left. Once there please provide your full name... More
Once you have cleared the Customs Hall at the Sangster International Airport and have entered the Terminal Hall please proceed to the Hyatt Lounge located to your left. Once there please provide your full name as well as your resort and the representative will guide you to your shuttle. Also note, transfer times are scheduled based on flight arrivals each day and varies accordingly. The cost to utilize our exclusive Hyatt shuttle roundtrip transportation will be US$30 per adult and US$15.00 per child ages three to twelve (3yrs-12yrs). Payment for shuttle service is made directly with the Hotel Front desk via cash or credit card upon arrival.