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Phoenix Grand Hotel

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Traveller (78)
Room & Suite (24)
Dining (6)
Overview
  • Excellent15%
  • Very good60%
  • Average19%
  • Poor5%
  • Terrible1%
29 Jun 2018
“VERY BAD ATTITUDE RESTAURANT STAFF”
13 Mar 2018
“Not too bad”
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Airport Transportation
4 Star accommodation
All hotel details
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Reviews (217)
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1 - 5 of 35 reviews
Reviewed 29 June 2018

Room is acceptable for small town Hotel. Room has a smoke smell (I complain them but the staff said that is common in China hotel with smoke smell. And my friend said that is the best and biggest hotel in FENG HUANG. Restaurant staff VERY...More

Thank ANDY F
Reviewed 13 March 2018 via mobile

Stayed here for a night before going to Zhangjiajie. The hotel is about 20minutes walk to Fenghuang Ancient City or you can take a cab for a relatively cheap fare. The room was big and clean. The buffet breakfast was served in an adjacent building...More

2  Thank lizcyni
Reviewed 27 October 2017 via mobile

As its not a big city. This hotel serves what was needed during the stay. The room was not bad. The worst thing about this hotel was the breakfast buffet. During the time we were there was the same time as the other chinese tour...More

1  Thank precooleddoricious
Reviewed 6 June 2017 via mobile

We are so not impressed by the poor hygiene standards of the hotel. All the rooms does not have the same amenities too. Some are still using the 'fat tv', even the flooring of the different rooms are different. If you are unlucky enough, you...More

Thank Jessie T
Reviewed 8 May 2017

I was on a group tour. It was around 10.30pm when we reach the hotel from Changsha airport. So it was dark and can't see the surrounding much. As the check in and luggage was pre-arranged to be brought in by our tour leader. So...More

Thank Jenny P
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About
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$57 - US$120 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Fenghuang County
#1 Best Value Hotel in Fenghuang County
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$57 - US$120 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Fenghuang County
#1 Best Value Hotel in Fenghuang County
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (78)
Room & Suite (24)
Dining (6)
Questions & Answers
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shmuel b
28 January 2016|
AnswerShow all 2 answers
Response from Marilyn50 | Reviewed this property |
We were with a tour group so we transferred by coach to Changsha. It was a good day's driving mainly on freeways with very little traffic. Great scenery. We stopped at Changde for lunch and a couple of other stops along the... More
0
Votes
Room Tips
"try some where else"
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"new block is cleaner and brighter"
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"I have no tips, as our tour group members were all on 5th floor and it faces directly at the open car park..."
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"Ask for non-smoking floors"
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