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The Black Horse Hotel

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1 room 2 adults 0 children
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124 Reviews from our TripAdvisor Community

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Showing 124: English reviews
Reviewed 2 January 2017 via mobile

When we first arrived on a Friday afternoon there was only one member of staff on duty who was making a whole round of coffees so we had to wait a little while to check in. After we were shown up to our room we came down and met the landlady, who was lovely and welcoming. The room was good...

Thank Tearoots
Reviewed 1 January 2017

For many years the Black Horse has stood proud on its corner in the centre of Otley. Imposing from the outside and full of architectural delight once you enter via the tiled foyer and on through the doors, this hostelry will not disappoint. There is a small step at the front which makes pushchair and wheelchair access difficult but an...

Thank Richard P
Leeds, United Kingdom
Reviewed 31 December 2016

This is just a review of the bar, but I can't fault in terms of the quality of the food, drink, the surroundings and decor or the efficiency or politeness of the staff. And very cheap as well. Highly recommended.

Thank NatalieP1
Reviewed 30 December 2016 via mobile

We were going to a different pub for our friend's birthday meal last night but they'd sold out of food, disappointed but ended up ringing the Black Horse to see if they could cater for a table of 13. They were happy to accommodate us & when we arrived the table was set, service was excellent & the food was...

Thank Andrew C
Reviewed 11 December 2016

I really only wanted a single room for two nights, but such was the pressure on hotel rooms in Otley on the days I wanted, that I had to settle for the family suite at The Black Horse. This meant that it wasn't the cheapo-cheapo I could have found elsewhere, if it had been available. It's right at the top,...

Thank Jack R
Edenbridge, United Kingdom
Reviewed 18 October 2016 via mobile

Just popped into otley on the off chance of a spare room, warm welcome, evening entertainment was good. Breakfast was nice, and the room in all reasonably priced. Nothing spectacular but suited for a night.

Thank Danny H
Reviewed 10 October 2016

Often visit Otley, we popped in for a quick lunch which turned into an unwanted long lunch, only one member of staff serving who was doing her best. I received cold coffees which I took back. The fish and chips took half an hour to arrive.I don't want to return again unless things change for the better.

Thank Gilly M
Banbury, United Kingdom
Reviewed 28 September 2016 via mobile

The pub is tired but the room is acceptable, comfortable and clean. The TV is frustrating as are there are no bbc channels which on bake off night is troubling. Don't expect anything special but if you just want somewhere to lay your head it's OK.

Thank blueensign7
Reviewed 20 September 2016

2nd visit and love staying here. Perfect location, room 7 is huge, and check in staff are fabulous and kind. The one damper on the visit is an experience with the woman in chrge on Friday Sept 16th. They have a sign or several, that state Dinner served until 9pm children welcome. We go for dinner about 830p, a party...

Thank Dan S
Sydney, Australia
Reviewed 2 September 2016

Hotel is dated and shabby.All rooms are direct on the main access road into Otley CBD..traffic starts at 4.00am including large refrigerated Lorries.. which are held up by traffic lights right outside the Hotel rooms. PS Also ..No ..double glazing so would be bitter cold in the winter months...As in a previous review by another unlucky customer in 2015, room...

2Thank 300,658

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  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
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Questions & Answers

Here's what travellers have asked, with answers from The Black Horse Hotel staff and other travellers.
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3 months ago

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Questions? Get answers from The Black Horse Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we-fi only in a few rooms. need to specifiy if you want it when booking”
Alixjg, 18 Apr 2017 | Read review
“Don't bother staying here. It does have flat screen tv but it is small and so high on the wall away from the bed impossible to watch.”
M7533JUsuem, 15 Apr 2017 | Read review
“Room 7 huge...great local food and beer”
bobbyjonescurry, 19 Mar 2017 | Read review
“Get there early in the day!”
richardp2017, 31 Dec 2016 | Read review
“Al rooms are well sorted1”
JackR698, 11 Dec 2016 | Read review
5 of 5