We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Payments made by partners impact the order of prices displayed. Room types may vary.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.

Genting Grand, Resorts World Genting

avatar-imageavatar-imageavatar-image
Traveller (311)
360
Panoramas (8)
Room & Suite (206)

View prices for your travel dates

Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.

About

#3 of 21 hotels in Genting Highlands
Location
Cleanliness
Service
Value
Signature luxury hotel at the peak Crowned with the trademark Genting logo, Genting Grand is easily the most recognisable hotel at the peak. Enjoy a 5-star stay where elegance and class have stood the test of time, and indulge in the luxury that comes only from staying at the best.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Casino and Gambling
Airport transportation
Conference facilities
Banquet room
Wifi
Restaurant
Breakfast available
Breakfast buffet
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Non-smoking hotel
ATM on site
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Show more
Room features
Air conditioning
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.5 of 5 stars
HOTEL STYLE
Modern
Luxury
Languages Spoken
English, Malay
267Reviews17Q+A43Room tips

Reviews
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.

Traveller rating
  • 116
  • 96
  • 35
  • 12
  • 8
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
Go21887143404 wrote a review Nov 2023
1 contribution
Pillow menu is good, services line helpful, staff friendly and seems well trained But would be better if Wi-Fi credentials are printed on room access letter/receipt Anyways a good sleep in the room, decent bathtub does leads to a very decent, relaxing experience.
Read more
Date of stay: November 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Social Care Team, Other at Genting Grand, Resorts World Genting
Responded 22 Nov 2023
Dear Valued Guest, Thank you for taking the time to share your experience with us! We are thrilled to hear that you enjoyed your stay at our hotel. Providing exceptional hospitality and ensuring our guests have a memorable experience is always our top priority. We look forward to welcoming you back for another delightful stay in the future. Socially Yours, RWG Social Care Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Sara Yang wrote a review Feb 2023
Labis, Malaysia1 contribution
The room service is good though we have move our luggage into the room and process to exchange the room, this is very good experience and outstanding service. We are really enjoy with Genting Grand hotel with such a 5 stars hotel without doubt
Read more
Date of stay: February 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Social Care Team, Other at Genting Grand, Resorts World Genting
Responded 18 Jul 2023
Dear Sarayang221, Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours, RWG Social Care Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
pier3762015 wrote a review Dec 2022
Singapore, Singapore37 contributions8 helpful votes
+1
The room is pretty spacious and clean. Great hospitality received from the receptionist during check-in. Would like to extend my special appreciation to Mr Johnny, a friendly staff, for his kind initiative & guidance during my check-in. Looking forward to stay in the hotel on next visit.
Read more
Date of stay: November 2022
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Social Care Team, Other at Genting Grand, Resorts World Genting
Responded 18 Jul 2023
Dear Pier3762015, Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours, RWG Social Care Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
K F wrote a review Nov 2022
Most if not all the counter staffs are not very friendly and helpful. 5 star hotel and no conditioner is provided?! Room looks dirty and old. Totally not worth the price. Definitely not going to revisit.
Read more
Date of stay: November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Social Care Team, Other at Genting Grand, Resorts World Genting
Responded 18 Jul 2023
Dear Camper739664, Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We have taken note of your feedback and suggestion. It's important for us to know which area we should improve our services. We thank you for your visit and hope you'll revisit us in the future. Socially Yours, RWG Social Care Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
NNNNJI wrote a review Oct 2022
Kuala Lumpur, Malaysia12 contributions11 helpful votes
I had a pleasant enough stay at Genting Grand in August 2022. Stayed in their Grand Premier room with 2 single beds. Very comfortable bathtub. I'm not sure whether the hotel has soundproofed rooms. I suspect there weren’t many guests on my floor, so it was relatively quiet. I was able to get undisturbed sleep. Wi-Fi was also working great which was super important factor for me. For a non-casino guest, it was quite difficult to reserve a room as their Website keeps saying that rooms are Sold Out. The view out of my room wasn't scenic - it was the car park and the staff residential complex, but this wasn't a huge factor for me.
Read more
Date of stay: August 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Social Care Team, Other at Genting Grand, Resorts World Genting
Responded 18 Jul 2023
Dear NoreenNoordin, Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours, RWG Social Care Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Shaiful wrote a review Apr 2022
Kota Kinabalu, Malaysia10 contributions3 helpful votes
Small room with an affordable rate. 2D1N staying is just enough. Otherwise, you’ll get bored as nothing to look after esp view & small room which is just ni e to sleep. Indeed, such room does not suit for a family of 4. However, the hotel room is strategically situated as it is quite covenient & nearby to access both indoor & outdoor theme parks. Still recommended for budget overnight stay.
Read more
Date of stay: March 2022Trip type: Travelled as a couple
Room Tip: Things to avoid or consider ahead planning:- 1) Full parking around 9am-11am as the hotel guests...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Social Care Team, Other at Genting Grand, Resorts World Genting
Responded 18 Oct 2022
Dear Valued Guest, Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours, RWG Social Care Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Valerie C wrote a review Feb 2022
Macau, China62 contributions16 helpful votes
The view and environment was great. Customer service was awesome. My son had caught a cold and the customer service had brought a wheelchair and escorted him to a nearby clinic on the Ground floor. Specially thanks to Ms Felicia, Duty Manager, and a very kind gentleman, Mr Saga, for their enthusiasm hospitality. They are very kind, helpful and professional at their job. Also, the room design is quite nice.
Read more
Date of stay: February 2022Trip type: Travelled with family
Room Tip: The busiest times for the Theme Parks are in the afternoon on weekends. Get a suite on the higher...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Social Care Team, Other at Genting Grand, Resorts World Genting
Responded 18 Oct 2022
Dear Valued Guest, Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours, RWG Social Care Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Conny wrote a review Jan 2022
1 contribution
Very nice and comfortable room! The room is wide and all the facilities are well prepared! I enjoyed staying at Genting Grand hotel very much. By the way i like the pillow menu and it’s amazing to let us have sweet dreams during our stay.
Read more
Date of stay: December 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Social Care Team, Other at Genting Grand, Resorts World Genting
Responded 9 Jan 2022
Dear Connycozy, Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours, RWG Social Care Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
happytraveller wrote a review Mar 2021
3 contributions
Visited in the month of March and was truly surprised by the birthday decoration done. Even in this pandemic times there has been no compromise of service. A special shout out to the manager May who greeted us upon check in. We will definitely return again in the near future.
Read more
Date of stay: March 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Social Care Team, Other at Genting Grand, Resorts World Genting
Responded 29 Mar 2021
Dear happytraveller81995, Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours, RWG Social Care Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Sherry Tam wrote a review Dec 2020
Kuala Lumpur, Malaysia857 contributions180 helpful votes
+1
We stay at this hotel during Xmas season. Surprisingly not too crowded during check in 27/12/2020. The room come with 2 single bed and sofa sets. It’s look like Business suite. We like the bathroom and come with a big bathtub. It also come with stand shower and toilet partition. Room come with a small bar which can store your red wine in a proper way
Read more
Date of stay: December 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Social Care Team, Other at Genting Grand, Resorts World Genting
Responded 30 Dec 2020
Dear Sherrytam78, Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours, RWG Social Care Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
Not the right property for you?
There are more places to choose from in the Genting Highlands area.
PRICE RANGE
£324 - £386 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
maxims genting hotel genting highlands, genting hotel, malaysia hotel genting, hotel maxims genting, malaysia genting, genting malaysia
FORMERLY KNOWN AS
Maxims Genting
LOCATION
MalaysiaPahangGenting Highlands
NUMBER OF ROOMS
745
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

GENTING GRAND, RESORTS WORLD GENTING - Updated 2024 Prices (Genting Highlands, Malaysia)

Frequently Asked Questions about Genting Grand, Resorts World Genting
Which popular attractions are close to Genting Grand, Resorts World Genting?
Nearby attractions include Sky Avenue (0.3 miles), Genting SkyWorlds Theme Park (0.04 miles), and Skytropolis Indoor Theme Park (0.3 miles).
What are some of the property amenities at Genting Grand, Resorts World Genting?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Genting Grand, Resorts World Genting?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Genting Grand, Resorts World Genting?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Genting Grand, Resorts World Genting?
Yes, free parking is available to guests.
What are some restaurants close to Genting Grand, Resorts World Genting?
Conveniently located restaurants include Mr Dakgalbi At Skyavenue In Genting, Nicsmann 1940s Genting Highland, and Burger & Lobster.
Are there opportunities to exercise at Genting Grand, Resorts World Genting?
Yes, guests have access to a fitness centre during their stay.
Does Genting Grand, Resorts World Genting have airport transportation?
Yes, Genting Grand, Resorts World Genting offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Genting Grand, Resorts World Genting located near the city centre?
Yes, it is 0.02 miles away from the centre of Genting Highlands.
Are any cleaning services offered at Genting Grand, Resorts World Genting?
Yes, dry cleaning and laundry service are offered to guests.
Does Genting Grand, Resorts World Genting offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.