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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#4 of 10 resorts in Watamu
Location
Cleanliness
Service
Value
Travellers' Choice
Medina Palms is perfectly situated on the powder white sand beach of the Indian Ocean in Watamu, Kenya. This ground breaking hotel offers a range of luxury suites and villas, with views over tropical gardens and pools, tree top level penthouses with inner courtyards, and magnificent beach front villas. The hotel offers fine dining at our signature Amandina Restaurant, the sophisticated Long Bar and Star Lounge, as well as our tropical coffee garden. On site facilities includes Tribe Watersports Centre, a fitness studio, the luxury Sakina Ocean Spa offering 5 treatment rooms, state of the art conference facilities and a choice of exclusive spaces for meetings and weddings.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Babysitting
Children Activities (Kid / Family Friendly)
Wifi
Pool / beach towels
Infinity pool
Adult pool
Outdoor pool
Private pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Airport transportation
Business Centre with Internet Access
Conference facilities
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private balcony
Room service
Safe
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Charming
Hotel links
Location
60Somewhat walkable
Grade: 60 out of 100
10Restaurantswithin 0.75 miles
3Attractionswithin 0.75 miles
Turtle Bay Road, Watamu 80202 Kenya
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Getting there
Car HireSee all Watamu car hire
580Reviews18Q+A100Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
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I enjoyed my stay at Medina. But do not appreciate the reception we received. Reception - But do not appreciate the reception we received. Our taxi dropped us outside the gate and were stopped by security and asked if we had a reservation. They could have asked us this inside. The receptionist asked us for our IDs even before we could sit down Food Would rate it a 3.5. Breakfast could have more variety. They didn't have Pork ribs for dinner, but got chicken which as good. Didn't like the Gazpacho soup much, had some bitter taste to it Facilities Loved the decor and theme. Lovely pool Services: 3/5 (because of the reception) Checkout: Would have been nice if someone offered to carry my luggage down the stairs.
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Review collected in partnership with this hotel
Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel's Favourite
Fantastic holiday destination. The hotel is really beautiful with multiple pools including an adults only pool if you want some quiet time. The rooms were clean and inviting and Juma from reception organised for us to see all the other room types available. The staff was absolutely fantastic providing exceptional service. Special thanks to Sofia, Rispa and Beatrice from the restaurant as well as Alex from the pool. The food was also really good and enjoyed the barbeque dinners by the fountain with live entertainment.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Medina Palms, Marketing at Medina Palms
Responded 25 Sept 2022
Thank you for your stellar rating and review. Positive comments like these, are a great boost to our overall functioning and morale. Do expect enhanced levels of commitment on every visit!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Came back a week ago from our 8 days stay in Medina Palms. Can only highly recommend the hotel for your stay in Watamu! It offers nice, intimate and exclusive but still relaxed athmosphere for adult travellers looking for relaxation and tranquility. First of all, level of service in the hotel is highly expectional. There is always somebody with smiling face, ready to help you or make sure that everything is fine, from site guards to room service and gardeners. You can start your day with peaceful breakfast service, which is very well varied with very good coffee and hot food. And if you go early, you get the best service from tremendous staff there. Reception is always ready to make your stay comfortable, they even could manage our wish to change room very swiftly. Hotel has high level of cleanliness within rooms and surroundings. Rooms and apartments are bright and spacious. Surroundings and communal areas are with nice gardens and great pools, all tidy and very well taken care of from dawn to dusk. We enjoyed and spent much of our time on the hotel's beach, which is greatly hosted by marvelous Emmanuel and Rama - these guys really know what they are doing! In addition, Emmanuel is a great guide for watersports and canoeing trips close by, so ask him to take you on the sea...We must also thank the staff in the Beach Bar who were always bringing you drinks or food with smile and nice chat - thanks to Kaka, David, Robert, Shannon & co.! Dinner at the garden is really nice experience. If one likes to find something to improve, perhaps sun loungers and umbrellas might need some updating in the near future. All, in all - to our experience - in this hotel you really feel yourself comfortable and staff really makes you feel like home with high politeness and easy-going service. Do not hesitate to book! …
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Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Medina Palms, Marketing at Medina Palms
Responded 4 weeks ago
Thank you so much for your wonderful rating and review. We truly appreciate your positive comments, as they have a tremendous impact on our team's motivation and overall performance. Rest assured that we are fully committed to providing an even better experience on each and every visit!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Amazing hotel, the staff were fantastic. We ended up extending our stay as we’re having such a lovely time. The rooms were immaculate and so comfortable. The food was also the best in watamu. We will 100% be back and would recommend it to anyone.
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Review collected in partnership with this hotel
Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Medina Palms, Marketing at Medina Palms
Responded 16 Oct 2023
Thank you so much for your wonderful rating and review. We truly appreciate your positive comments, as they have a tremendous impact on our team's motivation and overall performance. Rest assured that we are fully committed to providing an even better experience on each and every visit!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have just returned from a week at Medina Palms. This is a really lovely hotel set in gorgeous grounds with lovely swimming pools to relax by. We were very lucky to also receive an upgrade which was much appreciated. The staff in the hotel were all very helpful. A special mention to for the hotel restaurant where the food was outstanding. We ate there every night because there was such a wide choice for everyone and the pizzas were the best! The only downside (which is not the hotels fault) was that we didn’t realise that in August, this stretch of beach is totally covered in seaweed which is a shame which meant travelling to a different beach. We did enjoy the free kayaking that the hotel offers though, one morning. Highly recommend.
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Medina Palms, Marketing at Medina Palms
Responded 25 Sept 2023
Thank you so much for your wonderful rating and review. We truly appreciate your positive comments, as they have a tremendous impact on our team's motivation and overall performance. Rest assured that we are fully committed to providing an even better experience on each and every visit! The presence of seaweed on the beach is seasonal, and we sincerely hope that by the time you return, the beach will be free from it. :)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lovely place. I would recommend it 100%. It’s worth it and peaceful. Great staff from check- in to checkout, pool attendants, house keeping and wait staff. My family and I are Looking forward to our next holiday at the hotel. Great hospitality from Juma at the reception, Bosco housekeeping , Robert and Salama fnb staff and all other staff around the hotel.
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Date of stay: August 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Medina Palms, Marketing at Medina Palms
Responded 25 Sept 2023
Thank you so much for your wonderful rating and review. We truly appreciate your positive comments, as they have a tremendous impact on our team's motivation and overall performance. Rest assured that we are fully committed to providing an even better experience on each and every visit!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Everything about this stay was absolutely fantastic, peaceful and relaxing. Food - great selection for breakfast, lunch and dinner. Rooms - clean and tidy Pools are very well kept ( shout out to Rama and all the staff) We did not use the beach as it was full of seaweed, but we understand it’s the season and they cannot be removed due to animals nesting there etc. anyways this was not a problem for us, great beaches are within few minutes reach by boat. Best part of it all was the staff - everyone was so friendly and ready to help. They speak perfect Italian and that’s of course a plus if you don’t know the language. They were so nice to us and really made sure we felt very welcome. I would give 6 stars, was it possible! Asante sana for having us!
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Date of stay: July 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Medina Palms, Marketing at Medina Palms
Responded 25 Sept 2023
Thank you so much for your wonderful rating and review. We truly appreciate your positive comments, as they have a tremendous impact on our team's motivation and overall performance. Rest assured that we are fully committed to providing an even better experience on each and every visit!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
The rooms are more like mini appartements with multiple rooms with en suite bathroom and kitchen, dining tool and living room .. the service is fantastic, all the staff is super friendly and the food offer great variety and high quality .. the infinity pool is superb and offers multiple locations along the hotel with fantastic view on the ocean
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Medina Palms, Marketing at Medina Palms
Responded 25 Sept 2023
Thank you for giving us a perfect rating and for recommending Medina to other travellers. We're extremely happy that you enjoyed your stay, Positive comments like these, are a great boost to our overall functioning and morale. Do expect enhanced levels of commitment on every visit! Looking forward to hosting you again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Best place i have stayed so far in kenya, still here. All rooms have really good airconditioning beds are really comfortable,the kitchen has everything in it The rooftop patio even has a jaccuzi i am really enjoying the place .
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Date of stay: July 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Medina Palms, Marketing at Medina Palms
Responded 25 Sept 2023
Thank you for giving us a perfect rating and for recommending Medina to other travellers. We're extremely happy that you enjoyed your stay, Positive comments like these, are a great boost to our overall functioning and morale. Do expect enhanced levels of commitment on every visit! Looking forward to hosting you again!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Really a bombastic great place to stay super happy, relaxed and very comfortable! The resort is according to a five star, the food is excellent and the team is a true leading team! All they have class and style and always a smile and sun coming up from the heart. I stayed always in top locations allover the world, but the Medina Palms is winning my personal first price in all disciplins! We be back 200 % !!!!
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Date of stay: July 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Medina Palms, Marketing at Medina Palms
Responded 25 Sept 2023
Thank you for your stellar rating and review. Positive comments like these, are a great boost to our overall functioning and morale. Do expect enhanced levels of commitment on every visit!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$206 - US$435 (Based on Average Rates for a Standard Room)
LOCATION
KenyaCoast ProvinceWatamu
NUMBER OF ROOMS
40
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Claim Your ListingMEDINA PALMS - Updated 2023 Reviews (Kenya/Watamu)
Frequently Asked Questions about Medina Palms
Which popular attractions are close to Medina Palms?
Nearby attractions include Watamu Beach (0.4 miles), Prawn Lake (0.7 miles), and Padel House Watamu (0.1 miles).
What are some of the property amenities at Medina Palms?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Medina Palms?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Medina Palms?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Medina Palms?
Conveniently located restaurants include NON SOLO GELATO by anna, Amandina Restaurant, and The Ocean Sports Restaurant.
Are there opportunities to exercise at Medina Palms?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Medina Palms have airport transportation?
Yes, Medina Palms offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Medina Palms located near the city centre?
Yes, it is 0.1 miles away from the centre of Watamu.
Are any cleaning services offered at Medina Palms?
Yes, dry cleaning and laundry service are offered to guests.
Does Medina Palms offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.