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    Medina Palms

    426 reviews
    #4 of 27 Hotels in Watamu
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    Plot No. 2 - Mida Creek Road | P.O. Box 18 - Watamu, Watamu 80202, Kenya
    011 254 710 571515
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    Lowest prices for your stay
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    Guests 1 room, 2 adults, 0 childrenGuests 12
    Lock in the lowest price from these sites
    US$355
    Strikethrough price corresponds to the most expensive price returned by our partners for that offer
    US$320
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    Official SiteUS$355
    Agoda.comUS$320
    PricelineUS$320
    TripAdvisorUS$320
    * Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
    Booking.com
    US$320
    Official Site
    US$355
    Agoda.com
    US$320
    Priceline
    US$320
    TripAdvisor
    US$320
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    View all photos (524)524
    Traveller (480)
    Pool & Beach (80)
    Room & Suite (54)

    About

    4.5
    Excellent
    426 reviews
    Location
    Cleanliness
    Service
    Value
    Travellers' Choice 2019 Winner
    Certificate of Excellence
    Medina Palms is perfectly situated on the powder white sand beach of the Indian Ocean in Watamu, Kenya. This ground breaking hotel offers a range of luxury suites and villas, with views over tropical gardens and pools, tree top level penthouses with inner courtyards, and magnificent beach front villas. The hotel offers fine dining at our signature Amandina Restaurant, the sophisticated Long Bar and Star Lounge, as well as our tropical coffee garden. On site facilities includes Tribe Watersports Centre, a fitness studio, the luxury Sakina Ocean Spa offering 5 treatment rooms, state of the art conference facilities and a choice of exclusive spaces for meetings and weddings.
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    Property amenities
    Free High Speed Internet (WiFi)
    Pool
    Room Service
    Free Parking
    Restaurant
    Bar/Lounge
    Spa
    Fitness Centre with Gym / Workout Room
    Adult pool
    Airport Transportation
    Babysitting
    Business Centre with Internet Access
    Children Activities (Kid / Family Friendly)
    Concierge
    Conference Facilities
    Dry Cleaning
    Laundry Service
    Meeting Rooms
    Multilingual Staff
    Outdoor pool
    Public Wifi
    Wheelchair access
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    Room features
    Accessible rooms
    Air Conditioning
    Family Rooms
    Kitchenette
    Microwave
    Minibar
    Non-Smoking Rooms
    Refrigerator in room
    Suites
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    Good to know
    HOTEL STYLE
    Trendy
    Romantic
    HOTEL CLASS
    Hotel links
    Visit hotel website
    Special Rate:Free room upgrade
    426Reviews
    524Photos
    12Q+A
    91Room tips

    ReviewsSee all 12 questions

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    Traveller rating
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    Popular mentions
    Amazing!
    This place is amazing every time I visit. The staff is super friendly, the food is amazing especially the pasta's are super tasty. Last but certainly not least the rooms are too die for, further there is lots of space and its very clean. Recommend it to everyone!
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    Date of stay: January 2019
    Relaxing
    The rooms are spacious and airy and generate a peaceful ambience. They are also clean and well maintained, The hotel is located on a marvellous bay with lovely white sands though unfortunately the hotel layout does not offer views of this scene from the rooms. The menu is the…
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    Date of stay: December 2018
    Disappointing
    No sea views to the apartments, worse still no bar/restaurant or deck where you can sit outside and enjoy the ocean. The apartments are average, though clean and the housekeeping staff were good. The food and service is below average and if you are looking for personal service…
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    Date of stay: January 2019
    Response from Rosie L, Marketing at Medina Palms
    Responded 4 weeks ago
    Dear AnujaNavya Thank you for taking the time to write a review, and we’re sorry that you felt your stay with us was disappointing. We had a full capacity hotel over the festive period, with both international and resident guests, and we received excellent reviews from them all, so we’re sorry you felt differently. We’re not sure if you were aware of the layout of our hotel when you booked, as its very clear on our website that only our front beach villas have sea views, and we always encourage guests to book these if that is what they are looking for. Also due to the layout of the property, our Long Bar and Amandina Restaurant are situated in the main area of the hotel, with the rooftop restaurant benefitting from the sea breeze. We also have a beach bar which is very popular with our guests, as well as a coffee garden under the trees, offering lighter meals and tapas throughout the day. Our general manager did try to meet with you as requested. As you can imagine at this time of the year, with over 100% occupancy, the senior management team were very busy. After waiting half an hour for you he was told that you would speak to him another time. We apologize if for any reason you felt you were not given the due attention by management, but we do look forward to having you back when occupancy is lower and senior management can dedicate to you all the time you need. As you will see from previous reviews, our food and service has always been a highlight of our guests stay, rated excellent, so again we’re sorry you found both lacking. Our exceptional chefs are constantly praised for their innovative and delicious menus, and all our service staff have been trained to the highest standards, all of which earned us a coveted five star rating. We take all our reviews seriously, and although we’re not sure what more we could have done to improve your stay, we’re sorry we didn’t meet your expectations, but thank you for visiting us.
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    Lunch
    The hotel is very nice...elegant and clean...it a good place also where to have lunch around the garden outside during the hot weather like in december... The position of the hotel is super and the swimming pool area is great...well designed...the food is very nice...keep it…
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    Date of stay: December 2018
    Response from Rosie L, Marketing at Medina Palms
    Responded 4 weeks ago
    Dear Alex F Thank you so much for visiting us and thank you too for your great review. We look forward to welcoming you back to Medina Palms. Kind regards
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    Family vacation
    Amazing property! Beautiful scenery Absolutely beautiful rooms. Loved the different swimming pools available for children and grown ups! Oh and I loved the coconut ice cream! Delicious!! My family and friends enjoyed our one week stay. Thank you for your hospitality, will…
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    Date of stay: December 2018
    Response from Rosie L, Marketing at Medina Palms
    Responded 4 weeks ago
    Dear 691cynthiag We are delighted you and your family and friends enjoyed your recent stay with us. Medina Palms welcomes guests of all ages, and the unique layout of our hotel ensures there is plenty of room for everyone to enjoy their stay. We've been getting rave reviews for our coconut ice cream, so we're so pleased you loved it too! Once again, thank you for visiting, and we look forward to welcoming you all back in the not too distant future. Kind regards
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    123456…77
    Album Categories
    All photosTravellerPool & BeachRoom & SuiteDining Business Centre & Event Rooms
    Soothing Ambience
    relaxing upstairs living room
    Kingsized bed with good pillows and mattress
    Comfy ...
    Different angle of the sitting room with the kitchen and dining in the background
    PreviousNext
    123456…11
    What is the dress code for dinner in the evening?
    the area is quite warm and humid.Light casual clothing will do:-)
    0 votes
    Show all answers
    I am looking to get a price list for the spa services at Medina Palms, please.
    Many thanks for your e-mail, and for your interest in our Sakina Spa at Medina Palms. Please send us your e-mail address and we will forward our spa menu to you, or alternatively, please contact us at reservations @ medinapalms. com. Kind regards
    0 votes
    Buonasera ... e' necessario portare i teli per la spiaggia o li possiamo trovare in camera a disposizione?
    Buongiorno, i teli sono disponibili ai bordi piscina
    0 votes
    Buongiorno... io soggiornerò da voi nel periodo natalizio... dalle foto vedo che il posto e'magnifico ma come sottolineavano altri non vedo foto della spiaggia.. ho letto che e' piccola ma e' davanti all'hotel??
    Buongiorno, nel periodo natalizio la spiaggia e’ bellissima. Sono quasi 4 km di spiaggia bianca fino al creek. Se non erro, ci sono delle foto della spiaggia sul nostro sito web. Comunque, essendo in un parco marino protetto, non è permessi mettere lettini direttamente in spiaggia. Ma abbiamo una zona interna con spiaggia privata a pochi metri dal mare e vicino alle piscine. Saluti, Max
    0 votes
    Buongiorno... io soggiornerò da voi nel periodo natalizio... dalle foto vedo che il posto e'magnifico ma come sottolineavano altri non vedo foto della spiaggia.. ho letto che e' piccola ma e' davanti all'hotel??
    Si trova proprio di fronte all’hotel, io sono andata ad agosto e purtroppo c’erano parecchie alghe ma pare fosse un problema dovuto alla stagione...😊 comunque é una spiaggia molto bella, larga e bianchissima!
    0 votes
    PreviousNext
    123
    "We had a beautiful penthouse apartment. The only complaint is that it is completely open upstairs, so lots and lots of mosquitoes."
    "Based on the hotel's layout, you can't go wrong with any room."
    "Villas closer to the sea have a great view+especially the duplex suites with roof access+a plunge pool are the best."
    "The PentHouse suites mostly have a view of the sea and wonderful breezes"
    "Sorry, we never made it to the rooms to check them out..."
    PreviousNext
    123456…19
    PRICE RANGE
    US$216 - US$437 (Based on Average Rates for a Standard Room)
    LOCATION
    KenyaCoast ProvinceWatamu
    NUMBER OF ROOMS
    40
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