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4.5
#3 of 4 all-inclusives in Watamu
Location
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Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Looking for a place to stay in Watamu? Then look no further than Turtle Bay Beach Club, a romantic all-inclusive resort that brings the best of Watamu to your doorstep.
Turtle Bay Beach Club offers guests an array of room amenities including air conditioning, a mosquito net, and a desk, and getting online is possible, as free internet access is available.
The all-inclusive resort offers a concierge, to make your visit even more pleasant. The property also features a pool and free breakfast. Guests arriving by vehicle have access to free parking.
Bio-Ken Snake Farm (2.4 mi), located nearby, makes Turtle Bay Beach Club a great place to stay for those interested in visiting this popular Watamu landmark.
While in Watamu, you may want to check out some of the restaurants that are a short walk away from Turtle Bay Beach Club, including NON SOLO GELATO by anna (0.7 mi), Pilipan Restaurant - Watamu (0.8 mi), and Willy Beach (0.2 mi).
We’re sure you’ll enjoy your stay at Turtle Bay Beach Club as you experience everything Watamu has to offer.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Classic
Green
Location
Mida Creek Road, Watamu 80202 Kenya
Turtle Bay Beach Club
1,152 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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Curiosity brought us to this amazing Beach by the Indian Ocean. Having been a frequent visitor to Diani my wife challenged me for something new on the North Coast as it’s commonly refered to. So we opted for Turtle Bay with it’s all inclusive and just after the Xmas and New Year holidays to have some quiet moments without the big crowds. The facility is expansive with two swimming pools with one exclusively for adults. It has a beach front with fine white sand.The rooms are decorated with a Swahili theme. The staff were quite helpful when called upon. The menu was fine with both local and international cuisine on offer. The resort being located within the Watamu Marine Park offered the chance to go out to the sea for Dolphin Watch and see a variety of sea life. If you are an adventurer and great swimmer you could swim with the dolphins if you are lucky.....a lifetime experience. A variety of water sports are available for the active ones if you have some spare time. For sure We will go back.
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Date of stay: January 2020
Value
Cleanliness
Service
Room Tip:Lamu Rooms are well located
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We have just returned from a 7 night stay at Turtle Bay and had a fabulous relaxing time. It is a very family friendly hotel and every member of staff was friendly, polite and extremely helpful and keen to ensure we were happy and well taken care of. The food was a mixture of Kenyan and Western and we thought there was plenty of choice. They catered for everyone including vegetarians and vegans. The first part of the week it was buffet style and the last 2 days, due to the lockdown in Nairobi, there were only 10 guests, so we chose from a menu and had table service. Again, there was plenty of choice and if there was something you requested that wasn’t on the menu, staff were happy to oblige. The rooms were clean, with air conditioning and a fan and we were upgraded to a sea view room with was fantastic. Bottled water and tea/coffee was provided in the rooms every day and clean towels. Some people might feel the rooms need updating, but for us they were perfectly fine as we only really slept in them anyway.
The staff from the pool attendants, to the kitchen/bar and cleaning staff religiously cleaned throughout the day and strict Covid measures were in place at all times. We would definitely go back to Turtle Bay. The white beach was amazing and there are plenty of water sports to keep you entertained or if you just want to relax you can lie around the pool.
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Date of stay: April 2021
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Covid- Hand washing stations and sanitizers everywhere, staff wearing masks and you must have a 'barakoa' (mask) to access the buffet/bar where you are served. (no touching)
Highlights- The super clean ocean view room and the amazing food.
Its set up for families, but couples and solo travelers will love it too.
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Date of stay: July 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
It's my second time at turtle bay with my family last visit was 3 years ago in March and I must say we had a very good time. So this time I decided to bring my other family they were happy with the place, the pool was clean unfortunately the service was not good. We had checked in and had requested the room service to bring shower gel. I had to wait for 2 hours until my spouse wanted to go and get it himself when the shower gel was brought to the room it was in a mineral water bottle. My father in law's room did not have a TV in the room. The TV had to be fixed after midnight. We requested for a sewing needle they told us to go and buy. And the duty manager told us the needle is in the first aid box. Also the waiters were not very welcoming. Especially if you order at the snack bar and drinks they were very rude a waiter tells us they make waffles for breakfast but they are not for us. I remember ordering milkshake from Salim and he tells me the blender is washed so they cannot make more milkshake. On top of that I was told by a waiter called Carlos that I can not order ice-cream because the freezer is locked and when we booked we were told that we can order at the snack bar until midnight. My spouse had to speak to someone at the reception and met Jamie who said he cannot help us, until we met James the duty manager who was shocked after we told him about our experience since we arrived. James noted down our complains and promised all will be well. Until our checkout there is no hotel staff or manager came to apologize to us or ask us if we were okay. We checked out this morning and no staff helped us with our luggages from the room until the lobby. Food also was the same menu for breakfast and lunch which kind of became boring. I wouldn't recommend if you have a big group or kids to visit the place.
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Date of stay: July 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My family and I just returned from an 8 day stay at Turtle Bay. Overall I was disappointed when we arrived. We had one room for my wife and I, and another for my two daughters. One room had no TV (they brought one upon request). Neither room had adequate wifi for streaming from Netflix or YouTube. In fact, we could not find a location anywhere at Turtle Bay resort where we could stream, so the wifi needs upgrading. Our porch door wouldn’t open as the door was off its rollers. Even when I got it back on, it was hard to open. It’s the little things that make or break you!
Next, we went to Turtle Bay to play tennis, but the tennis court (singular) had no net, the court is deplorable and appears to have been unused for many years. Be warned!! It is not usable. They did try to arrange for us to play tennis elsewhere, but the weather was hit or miss and we didn’t want to waste time traveling to another resort just to get rained on, so we passed on the offer.
Next, the food and drink: there was an adequate selection of food at most meals. It wasn’t great food, but it was good food. They cut corners to save money with inferior cuts of meat. As for drinks, this was discouraging. They can make a limited amount of drinks, but they use bottom barrel alcohols to make them. Stay away from the piña colada!! I actually poured it out, it was that bad. If you want better drinks with better taste, you have to pay for them. But if you want to just be happy, stick with a drink made with their supplies vodka.
Next, the spa… here is where Turtle Bay really shined. I had a massage on day 2 from Nina. After that, I went back every day except one. Top notch massage, relaxing, carefree, and enjoyable.
The beach was all but useless on Turtle Bay’s property, there was more washed-up seaweed than sand. But a short walk down the beach heading south or north found much better conditions. If you walk 15-20 minutes north past the peninsula, you’ll find a heavenly beach with very little seaweed, few beach boys, and soft white “squeaky” sand. This was a great find to relax in private.
The staff were friendly and helpful, but the resort itself has a feeling of being a bit rundown and not adequately maintained.
Would I go back? Yes. It is a bit overpriced for what you get, but bottom-line, I left feeling relaxed. Thanks Nina!
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This is a very family friendly hotel, with friendly service, an excellent overall value.
Beach: 5/5 stunning white sand beach, comfortable direct access
Rooms: 3.5/5 The rooms are small and very basic. The ocean rooms have a nice view but most rooms are average in view and amenities. They would benefit from an upgrade ND.maybe even merging two rooms into one.
Food: 3/5 The food was limited in choice and of moderate quality. We stayed for a week during Covid times with few tourists so some of the restaurants, especially the popular Weaver pizzeria were closed and the buffet was very limited due to small number of customers. I assume this improves with more people present. The drinks are average, nothing exciting.
Kid-friendly: 5/5 Ramps for strollers, friendly staff, kids pool, kids menu items, a shop with anything you need from baby to teenager, a kids club and shaded aground and easy beach access. The biggest selling point of this otherwise dated resort.
Overall 4/5: A good option when traveling with kids and when you want good value for money Not recommended for someone looking for quality seafood or a modern hotel.
We may stay again but are likely yo try out another hotel in Watamu. Management should invest in a full renovation of the property.
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Date of stay: February 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
So I love this place, we have visited a couple of times.
Good bits: No hassle of the beach, great watersport setup, good Askari looking over us at night and a good selection of food and drink. Phillis also set up a beautiful honeymoon meal for us on the beach in a gazebo covered in the cost and it was magical. Some of the staff could not do enough to support us and were super friendly and helpful. The beach is amazing and you walk out of the room onto the soft white sand . We would leave the curtains open and wake up with the sun rising over the water - it was beautiful.
Bad bits: Blood splatter on our walls and ceiling where others have killed mosquitos. Our fan was rusty and has spun and spat rust water all over the walls and not cleaned up. Looked like blood when we walked in.
Air Con was older than me, had no direction or fan as someone had ripped it off and leaked water consistently all night (just dripping constantly so we had to put towels down).
We assume the sanitation was near our room as it would really smell in low wind.
No COVID enforcement at all, people were flying in and entire schools going through the buffet without masks on, although signs everywhere to wear masks. The staff also let people play music through phone speakers all day by the pool, it’s a very Kenyan and frustrating thing to do and there are signs forbidding this but no enforcement and feels like an 18-30 holiday sometimes.
Huge influxes from schools throughout the day took all loungers, all the staff time and bombarded the pool - made it unbearable to stay by the pool due to the noise. Even the adult pool had kids about; our heart sunk when we arrived and there were school busses arriving.
This sounds like a rant, but we paid £1000 for some luxury for 4 days in the beach suite and ended up surrounded by school kids, partys playing their own music and staff just serving the teachers. The staff are not bothered about enforcement and the Askari was actually partying with some of the girls playing some very offensive and loud music.
We will not be back which is a shame as the location and setup is perfect, but the lack of staff enforcement to make it pleasurable for everyone has ruined a luxurious long weekend.
Don’t come here for peace and quiet.
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Date of stay: November 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We’ve joined friends for a 2 night stay at Turtle Bay Beach Club. Of note, we had popped in as day guests for lunch a few days prior and had a 1 star experience. At that time, only the snack menu was available (chips, fish fingers, burgers, sandwiches) and it took 30 mins after ordering for the waiter to return and tell me there was not meat patty for my burger. Our very expensive toasted sandwiches arrived about an hour after ordering. Shortly after, while sitting with resident guest friends by the pool, the pool staff asked us to not sit on pool beds as we were not guests and suggested we leave. Given the hotel is currently at minimum occupancy due to post Covid times (there were 8 people around the pool at the time, 4 of whom were our friends) was both unnecessary and silly on their behalf. So, let’s forward to our stay a few days later. Prior to I ur stay the government introduced the alcohol ban, so our all inclusive offer became full board, which saw management (at a push) reduce our rate by $3 per day. Generally, the hotel is just a bit tired, food is ordinary at best, all the included soft drinks are post mix and watery, there are a few staff who exhibit warmth and welcoming service. For many, it’s like they are merely going through the motions. I cannot glowingly recommend this property for your coastal retreat. However, our friends have enjoyed their stay more than us mainly due to the kids club, which is a draw card for kids and parents alike.
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Date of stay: August 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Should have known from the arrival experience and the allocated room not being available that it would be an interesting break, never mind all was not lost it was hot and there was a great clean beach. I was allocated a sea facing beach room, the only thing that I can say positive about the room was the awesome sea view and it was clean. The lock on the patio door was broken making it almost impossible to open, being on the ground floor the balcony was open on both sides so other guests used it as a walkway, there was only one black out curtain making it impossible to have a sleep in, there was no shower gel in the bathroom just one tiny bar of Lux soap, no bath towels provided on arrival had to call down, the door lock every time you opened you had to wiggle the key for several minutes as the lock or key was faulty.
I was very surprised by the service on offer from the drinks waiters and sun bed attendants throughout the day and evening they would check and make sure you were well hydrated there friendliness and efficient service is why I rated my stay so highly they should all be commended for there great work.
The buffets were at best interesting, if anything ran out there was no forward planning on replenishment it was just not available any more.
Would I go back yes, as the price point and the relaxation was on point I wouldn't rate any higher than a 3 star hotel that has very tired rooms in need of some TLC
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Date of stay: December 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
First time in Kenya with my partner who has been to Kenya 10 times, each time she comes back to Turtle bay. Now I see why!
We had the best 3 weeks here, everything was faultless.
All the staff are amazing and take care of you, ended up giving tips to as many of the staff as we could! For example on our first day they found out my partner was gluten free so went out and made sure they had gluten free pasta for the rest of the holiday.
Whilst we were there they had a full time table of the Olympics and a projector to watch it in a quite part of the hotel. The effort they put into the small things was absolutely amazing.
The food was great with good variety each day, buffet restaurant & an italian/ a la carte restaurant that was underutilised by most guests. The pancakes at 4 o'clock were the best. Activities around the hotel throughout the day made things extra fun.
The rooms were great for what you pay, covered with functional mosquito nets around the bed and windows, hot water, working aircon & fan's.
We got a reduced rate on our room whilst we were at Safari without even asking.
Overall the atmosphere was fantastic. The hotel works for people with & without children as there is an adult only pool & sun beds on the private beach (that the children often stay away from). Whilst on the children's side they have a children's club that has activities from 8am to 9pm and the children's pool.
Couldn't recommend turtle bay enough
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Date of stay: August 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip:Excursions can be booked on the beach through official reps on the beach for cheaper than online,...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Since most UK tour companies have stopped going to Kenya we have travelled independently. We fly into Nairobi and then down to either Mombassa or Malindi. We book the hotel directly with Turtle Bay - and it is a better rate than we ever got with a tour company. The hotel will supply transport, at a very reasonable cost, from Mombassa or Malindi. Next Christmas will be our 26th year at TBBC and though the hotel has changed a lot since you were last there I think you will find it is still a great experience and indeed recognise many of the staff!.
Kenyan Schillings is the local currency and US Dollars is widely accepted too but bring small notes if you would like to tip or buy small thing on the run. No dress code for evening only swimming customes are not allowed in the restaurant.
There are more places to choose from in the Watamu area.
PRICE RANGE
£122 - £145 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
turtle bay beach club hotel watamu, turtle bay beach hotel, turtle bay beach resort
LOCATION
KenyaCoast ProvinceWatamu
NUMBER OF ROOMS
145
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