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Parkdean - Sundrum Castle Holiday Park

  • Free Wifi
  • Free Parking
  • Pool
Save
Apr 9 Apr 10
1 room, 2 adults, 0 children
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By Ayr | Ayrshire, Coylton KA6 5JH, Scotland
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    All reviews swimming pool play park tam o shanter heads of ayr farm park grassed area entertainment venue entertainment staff football pitch night time entertainment small park sun holidays pirate petes ayr beach caravan site on site shop central heating older kids fantastic family shower block kids play area
    Reviewed 17 January 2017 via mobile

    We recently went on a short family holiday to this park and unfortunately we were both very disappointed. In the brochures the place looked great but we found it poor we have a little one and there wasn't a lot for her to do, shes...More

    Helpful?0
    Response from PDService, Guest Relations Manager at Parkdean - Sundrum Castle Holiday Park

    Hi Alan, thank you for your review. First of all, I am sorry that you didn't like Sundrum Castle as a holiday park for you and your family. We pride ourselves on every single holiday park that we have, rest assured your feedback has been...More

    Reviewed 3 November 2016

    We slept in a mobile home at this park. It was a little small for 5 persons, but fine. For the children there were also things to do. There´s a game hall and a soccer field. You can wash your clothes in the wasmachine area....More

    Helpful?0
    Response from PDService, Guest Relations Manager at Parkdean - Sundrum Castle Holiday Park

    Thanks for taking the time to leave your review. I'm glad to read that overall it sounds like you had a lovely holiday, I'm also pleased the team on park were able to assist you with any concerns, and that this was quickly rectified for...

    Reviewed 2 November 2016

    This was our first visit to Scotland as a family and we were not disappointed. We arrived early and therefore had to wait for our keys but this was no problem as we found the bar and the kids the amusement arcade and we also...More

    Helpful?0
    Reviewed 1 November 2016 via mobile

    From arrival to departure our break was great. With quick and easy check in, good touring pitch with water electricity and waste all beside the caravan , our grandchildren loved the pool which was warm and clean. The club at night was noisy but great...More

    Helpful?0
    Reviewed 30 October 2016

    We got a little lost looking for the site as the sat nav tried to send us down a no through country lane. The way to get to the site is directly off the A70 between Coylton and Ayr. We booked a Muirfield caravan which...More

    Helpful?0
    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
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    Photos
    Room/Suite (17)
    Dining (11)
    Bathroom (8)
    Hotel & Grounds (5)
    Nearby
    Nearby Restaurants
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    Nearby Attractions
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    Questions & AnswersAsk a question
    mickeymouse123456
    Just back from parkdean.left a letter in before I left.lovely place but food horrible staff very friendly but disorganised Had three kids with me took sick and asked for carry out and was given frozen food and the rice was a tin from the shop.didn't get the van I upgraded to.the kids club a JOKE my nephew's made there own fun and so dissapointed this hoilday caused alot of money and think you should give me some sort of refund had complained when I was on site wrote letter and no one has come back to me.???? before I finished had to order food from Asda because the good was so bad.
    17 August 2016|
    Answer Show all 3 answers
    Response from PDRService | Property representative |
    Hi Mickeymouse, We're sorry to hear of the issues that you encountered. We would love the opportunity to talk to you about your stay. You can find the link to get in touch on our website. We look forward to your email... More
    0
    Votes
    TheRobertsFamily4
    Hi, I've just spoken to lovely customer service agent called gamma. She has advised that my family will be staying in caravan 51. My mam has difficulties walking so we are as close as possible. Just a few questions. I've look on the site map I'm wondering if all the amenities can be accessed via the reception side of do you have to walk around the complex to gain access. Is this site ok with dogs as my westie will also be coming. can anyone recommend days out, there are 4 adults, 3 children aged 1,6 and 9 and a westie. thanks amy
    13 June 2016|
    Answer
    Response from PDRService | Property representative |
    Hi, All of the amenities are accessed via front door at reception. The site is pet friendly (but must be kept on a lead at all times). Good days out would be Culzean castle, Heads of Ayr Farm and the beach is... More
    0
    Votes
    savage_l1
    Are day passes available to buy at reception, and if so, how much do they cost. Our eldest son would like to visit us one evening while we stay later this month. Thanks
    7 June 2016|
    Answer Show all 3 answers
    Response from 5Gill6 | Reviewed this property |
    My understanding is that as long as you let them know your son is visiting then there will be a pass for him and l know they were free for my family last year.
    0
    Votes
    Room Tips
    "Ask to see your caravan first there caravans are old and moldy,"
    ecosse133, 6 months agoRead review
    "Loud at night"
    carl f, 7 months agoRead review
    "There is lots to do nearby the park, including Heads of Ayr Farm, the Burns Museum and Culzean castle among..."
    Craig M, 8 months agoRead review
    "Avoid paying a upgrading fee all the vans just aren't big enough"
    Zico17, 8 months agoRead review
    "nice and quiet"
    shirjas9289, 9 months agoRead review
    "Any caravan is nice to stay in"
    Gavin B, 9 months agoRead review
    "All caravans seem ok, if you like wildlife as for one near the woods, there are owls calling out in the..."
    Peter W, 11 months agoRead review
    "Pay the extra for an upgrade for a newer caravan"
    JoJoW33, over a year agoRead review
    "gleneagles caravan or dundonald if you're looking for a bargain"
    barbara r, over a year agoRead review
    "we stayed in a caravan that sleeps 6, best to put the heating on in the morning to take the chill off the..."
    butterworthm007, over a year agoRead review