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Caledon Hotel, Spa, Casino

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494 Reviews from our TripAdvisor Community

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There are newer reviews for Caledon Hotel, Spa, Casino
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Showing 489: English reviews
Durban, South Africa
Reviewed 24 August 2016

Great resort/Spa nestled in the Western cape area of Caledon, Beautifully set between the mountains and short drive to the ocean (Hermanus). On site natural hot water spring pools almost a health hydro. wonderful experiance and so theraputic if you like the outdoors. Plenty on site facilities. It also boasts a great Spa, with the rain forest treatment rooms...

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Helpful?
Thank Ferial
Erika R, General Manager at Caledon Hotel, Spa, Casino, responded to this review

Dear Guest Thank you for taking the time to review our property after your recent visit. Without the individual feedback we are not able to improve on our service to you. Looking forward to welcoming you back tot he resort agian soon. Kind regards Erika

Cape Town, South Africa
Reviewed 18 August 2016

Overall, we really enjoyed our stay. Excellent front desk and in room service..nothing was too much trouble. The food on the menu was good. Prices of cans of cooldrink is a bit high. 2 suggestions : Add 1 or 2 more options ito the buffet meals (restaurant)....and have a few more options of 'things to do/see' at the hotel or...

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank 868karlync
Erika R, General Manager at Caledon Hotel, Spa, Casino, responded to this review

Dear Guest Thank you for taking the time to review our property after your recent stay. Without the individual feedback we are not able to improve on our service to you. Our Food department has received your comment for consideration. We look forward to welcoming you back to the resort agian soon. Kind regards Eirka

Cape Town, South Africa
Reviewed 16 August 2016

The only reason I would go back to this hotel is because staying here is convenient when using the hot water springs. Breakfast was good and we loved the fact that we were able to use the springs until 11pm as guests of the hotel. Service was really poor. The hotel is not disable friendly!!!

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank Radia M
Erika R, General Manager at Caledon Hotel, Spa, Casino, responded to this review

Dear Guest Thank you for taking the time to review our property after your recent visit. Without the individual comments we are not able to improve on our service to you. Please acccept our apologies for not meeting your expectations. The disabled facilities is currently under reveiw and will receive attention in our upcoming refurbishment. We look forward to welcoming...

Reviewed 13 August 2016 via mobile

What a fantastic little getaway , super great staff friendly, helpful and accommodating Don't miss the breakfasts Wow!! The spa is the perfect place to kick back and relax good wine and company make it the perfect place to chill. The natural springs are incredible, absolute must. The rooms are well presented with a private balcony, what a treat.

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Helpful?
Thank ronniep717
Erika R, General Manager at Caledon Hotel, Spa, Casino, responded to this review

Dear Guest Thank you for taking the time to review the property after your recent stay. Thank you very much for your kind words of encouragement. We are delighted that you enjoyed the resort. We look forward to welcoming you back again soon. Kind regards Erika

Cape Town Central, South Africa
Reviewed 11 August 2016

I have visited on numerous occasions.They do take a lot of time to set up the Black Jack table!The reception and hospitality is great and so too Erica ,the G.M.The rooms are comfortable and try the ones that walk out onto the pool.Overall a pleasant stay and the Spa is a must do.

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Helpful?
Thank JBLEROUX
Erika R, General Manager at Caledon Hotel, Spa, Casino, responded to this review

Dear Mr Le Roux Thank you for taking the time to review our property after your recent visit. Without the individual feedback we are not able to improve on our service to you. We thank you for your kind comments. Kind regards Erika

Cape Town, South Africa
Reviewed 10 August 2016

Breakfast is very good. Not enough variety of food so not possible to stay longer than 3 days. Spa and pool are excellent. not much entertainment for kids. Games are expensive. Access to town and its center has helped with the daily needs in terms of food and medical supplies.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank 685nassert
Erika R, General Manager at Caledon Hotel, Spa, Casino, responded to this review

Dear Guest Thank you for taking the time to review our property after your recent visit. Without the individual feedback we are not able to improve on our service to you. We have noted your comments and will forward it to our pricing department for review. We are looking forward to welcoming you back to the resort agian soon. Kind...

Cape Town
Reviewed 10 August 2016

We stopped at Caledon Hotel on the last leg of our Garden Route Holiday. I am afraid, after having come from a 4 star stay at Botlierskop Private Game Reserve to the Caledon Hotel which is also a 4 star hotel, there is just no comparison. At Botlierskop the guests are treated like absolute royalty and they make you feel...

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank Wendy K
Erika R, General Manager at Caledon Hotel, Spa, Casino, responded to this review

Dear Guest Thank you for taking the time to review the property after your recent visit. Please accept our sincere apologies for the poor experience at the resort. Kind regards Erika

Cape Town Central, South Africa
Reviewed 10 August 2016

We had a wonderful relaxing time. The Staff was friendly. The food was good. The facilities was the best. Our rooms was clean. Views spectacular from our room. There was lots of activities to do. There are lots of shops nearby.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank kalimullahm2016
Erika R, General Manager at Caledon Hotel, Spa, Casino, responded to this review

Dear Guest Thank you for taking the time to review our property after your recent visit. Without the individual feedback, we are nto able to improve on our service to you. We are delighted that we have met your expectations. Looking forward to welcoming you back to the resort again soon. Kind regards Erika

Western Cape, South Africa
Reviewed 7 August 2016

2 Night stay at the Caledon Hotel, Spa, Casino was pleasant & relaxing. We spent most of our time in the Hot water pools. The package for the stay was worth the money spent. Breakfast was great. Evening meals were from a limited menu.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank Neville W
Erika R, General Manager at Caledon Hotel, Spa, Casino, responded to this review

Dear Guest Thank you for taking the time to review our property after your recent visit. Without the individual feedback we are not able to improve on our service to you. Looking forward to welcoming you back to the resort agian soon. Kind regards Erika

Cape Town, South Africa
Reviewed 1 August 2016 via mobile

My husband and I booked ourselves in at the Caledon Hotel on Saturday 30th July to book out Sunday 31st July, hoping for a relaxing but on the contrary. Firstly - Upon arrival (approx 16:15) my husband proceeded to reception to book us in, we were greeted by the receptionist who took our details, but once my husband confirmed with...

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Thank Rauriq

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
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Questions & Answers

Here's what travellers have asked, with answers from Caledon Hotel, Spa, Casino staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The area downstairs near the lawns looked very nice.”
 of 5 bubbles 839sandran, 6 Mar 2017 | Read review
“Pool views are the best”
 of 5 bubbles chantellef399, 19 Feb 2017 | Read review
“for peace of mind go for the valley facing rooms...beautiful scenery”
 of 5 bubbles guestgX8180RU, 14 Feb 2017 | Read review
“the garden rooms are lovely as well.”
 of 5 bubbles shamzyh2017, 14 Feb 2017 | Read review
“The suites they are excellent. Two room. Far end of the corridor, so a long walk, but quieter than with the standard rooms.”
 of 5 bubbles fallinandfilmin, 21 Jan 2017 | Read review
5 of 5