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Heartland Hotel Croydon

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Heartland Hotel Croydon
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104 Reviews from our TripAdvisor Community

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Showing 104: English reviews
Dunedin, New Zealand
Reviewed 2 days ago NEW

We had a spur of the moment booking at Croyden Lodge and were delightfully surprised at the standard of the whole place. Thank you for the friendliest staff in NZ. Well recommended with great food at the restaurant.

Review collected in partnership with Scenic Hotel Group
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Thank a_j_race
Dunedin, New Zealand
Reviewed 6 days ago NEW

Spent 3 days at the Croydon in an up graded room, it was beautiful, very clean and bed was so comfortable. The staff were so helpful and friendly. The entire wedding was held at the Hotel and it was just amazing, the staff and food were excellent (except for 1 of the bar staff who I believe was training who...

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1Thank Ruth M
Dunedin, New Zealand
Reviewed 1 week ago via mobile

I have stayed at the croydon many times and have always found it to be good. Unfortunately this time I was put in the motel units a short distance from the hotel. The first thing I noticed when I entered the room was the smell. It was very musty and smelt damp and moldy. It can't be a good environment...

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Thank rosswilson2015
Christchurch, New Zealand
Reviewed 1 week ago via mobile

The room upgrades are amazing. Really nice feel to them the instant you walk in. I can't comment on the older rooms as I haven't stayed in them. But the rooms and stay exceeded my expectations. Staff were really friendly too. If I'm staying in Gore, I won't be staying anywhere else.

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Thank Joe J
Sydney, New South Wales, Australia
Reviewed 3 weeks ago

We attended my brother and sister n laws wedding here and we were welcomed with open arms from the get go by Nomah. I was lucky enough to stay at both types of accommodation both budget and also renovated. The staff were friendly and welcoming and accommodation suited our needs. The budget rooms were clean, central heating and large showers...

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1Thank Jojotnz
GoreManager, General Manager at Heartland Hotel Croydon, responded to this review

Dear jojotnz, We really appreciate you taking the time to review the hotel and a great review too. Nomah will be so chuffed you mentioned her, I will pass on your comments. & remember our door is always open when you are down this way again. all the best Mathew Brettell General Manager

Reviewed 9 January 2017 via mobile

Gosh we arrived to a very warm welcome so helpful and the food to die for big ups to that front staff was awesome went out of their way to cater all our needs . 🤗 restaurant area is new fresh clean and funky they have reno have plans to do the old side thankyou for making our stay joyable...

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Thank Fiona M
GoreManager, General Manager at Heartland Hotel Croydon, responded to this review

Hi Fiona, THANK YOU FOR YOUR KIND WORDS. We do expect a bit of noise from weddings as it is a celebration :) I will pass your comments onto our wedding team. Have a good one Mathew Brettell Gewneral Manager

Reviewed 28 December 2016 via mobile

Great service warm friendly and attentive Our meals were fantastic and the waiters were attentive and even a kids pack for my daughter this was above what I expected I had the lamb dish this was so good and would recommend this Our room very nice and clean and comfortable Thank you a well priced and excellent accommodation

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Thank 452kayef
GoreManager, General Manager at Heartland Hotel Croydon, responded to this review

HAPPY DAYS!! We hope you come visit again all the best Mathew & The Team

Auckland Region, New Zealand
Reviewed 11 December 2016

I stayed here with two others on a recent visit to Gore. We were here to judge dressage at the Southland Champs. All the staff were friendly, two were exceptional in their service. The room 2 of us shared was well appointed but it was disappointing to have no air-conditioning, especially as it was very hot. Breakfast was a little...

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Thank Sue804
GoreManager, General Manager at Heartland Hotel Croydon, responded to this review

Hi Sue804, Glad you had a nice stay, I have mentioned this before our breakfast is cooked to order so does take a litlte bit longer than a buffet but is much tastier and fresher I think., still when you are in a rush slow service can be a pain. Sorry there is no air conditioning. Unfortunately the cost of...

Balclutha, Otago, New Zealand
Reviewed 6 December 2016

We just had a corporate event at the Croyden Lodge and the food and service were excellent. Special thanks to Tania Henare and KB for the delicious and copious amounts of food, and Sandra Brock for clearing our tables so efficiently. Great night had by all.

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1Thank Shelley K
GoreManager, General Manager at Heartland Hotel Croydon, responded to this review

Dear Shelley, Thanks for mentioning the staff as they really enjoy recognition and they also get a treat for being mentioned :) All the best Matt & The Team

Reading, United Kingdom
Reviewed 29 November 2016

The hotel is very unimpressive on the outside and very surprising in the inside. There are 2 areas of the hotel and we stayed in the newly refurbished side. The rooms were striking if a bit boudourish. Very small bathroom but fine for an overnight stay. Staff were ultra friendly and the evening meal was very good. Breakfast was slow...

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Thank nikbannister
GoreManager, General Manager at Heartland Hotel Croydon, responded to this review

Hi Nikbannister, Yes the suitcase lift is very quirky.LOL. The designer did a great ob of the rooms and the space as the bathrooms were a bit tricky to get right. I know our breakfast takes a bit longer as we like to treat our breakfast guests the same way we treat our dinner guests. We hope you try out...

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Business Centre with Internet Access

Additional Information about Heartland Hotel Croydon

Address: 100 Waimea Street | Croydon, Gore 9776, New Zealand
Region: New Zealand > South Island > Southland Region > Gore
Price Range: £77 - £121 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Heartland Hotel Croydon 3.5*
Number of rooms: 36
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Questions & Answers

Questions? Get answers from Heartland Hotel Croydon staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The renovated rooms are your best bet. If you have a family of 4 book the suites which some with a small kitchen and a pull out couch comfy”
 of 5 bubbles Jojotnz, 26 Jan 2017 | Read review
“Go for a refurbished room.”
 of 5 bubbles nikbannister, 29 Nov 2016 | Read review
“The suites are large and extremely comfortable”
 of 5 bubbles Prisonerfan, 29 Oct 2016 | Read review
“I have only stayed in the superior room which are tops not sure about others”
 of 5 bubbles 596craigf, 18 Aug 2016 | Read review
“Definitely ask for the upgraded superior rooms. Also, if you can, the ones facing west away from the road as these will be a little quieter.”
  • Beautifully appointed room
  • Clean, modern bathroom
 of 5 bubbles Lelonline, 12 Aug 2016 | Read review
5 of 5