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Quality Inn & Suites

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Quality Inn & Suites
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77 Reviews from our TripAdvisor Community

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Showing 77: English reviews
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Reviewed 3 weeks ago via mobile

The hotel is pretty old, with no elevator going to the second floor, which makes it really tough if you have lots of luggage. The fitness room is in the basement and is very poor. The rooms are dated and really dark with just one window. The internet quality is average. The staff do a really good job though, and...

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Thank Aaron E
Reviewed 6 January 2017 via mobile

Quite disappointed with the lounge as it never seems open! Unsure if it's due to staffing problems or just a lack of business but 80% of the time we go to stop in they're closed. Even at like 7pm on a Wednesday. ...

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Thank angela R
BestWesternHotels, Corporate Office at Quality Inn & Suites, responded to this review

Hi Angela, so sorry to hear about this. Our restaurant is open, please call the hotel directly for restaurant hours. -Best Western Hotels & Resorts

Stony Plain
Reviewed 4 January 2017 via mobile

First and foremost our stay started with outstanding customer service from the front desk lady, Helena! ☺ She gave us great service and assured that our stay exceeded our expectations!! We stayed in one of the jacuzzi suites and we absolutely loved it! The loft bedroom was a highlight, with a second bathroom. The King sized bed was comfortable, the...

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Thank Lena W
Reviewed 2 December 2016 via mobile

It's not a destination location but the staff is awesome and very friendly ... I could not Complain about the service but the rooms are average at best ... the rooms are extremely basic , I prefer high end traveling but the town does not really cater to high end

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Thank Olesha K
Vancouver Island, Canada
Reviewed 12 October 2016

We stayed here in August for a wedding, and the over all experience was great. There was a housekeeper who had a great sense of humour and made our stay fun. Restaurant was fast and good. We only stayed for one night, but it was a great stay and would stay again. It wasn't too expensive and the room was...

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Thank Meandu2123
Medicine Hat, Alberta
Reviewed 18 August 2016

Nice Hotel. But I might as well be sleeping on the floor. That's how hard the beds are. Talk about behind the times. What did they get a sellout price on the only mattresses that other hotels would never use. I got a good rate, I'm staying in town for a few weeks or more. Ill use the money I...

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Thank Frankdeg
Calgary, Canada
Reviewed 15 August 2016

Room was clean & comfortable. Arrived at 2:30p and told no rooms until 3pm check-in time. Free breakfast was good (2 hot choices + continental) but service was slow (and restaurant wasn't busy). No elevator but we had a room on the main floor (exterior entrance with parking right outside the door). No entrance to hotel lobby from the back...

Review collected in partnership with Best Western
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Thank Debbie B
Vulcan, Canada
Reviewed 26 July 2016

I noticed right away that this was a hotel that catered to work crews. That means the guests would be a little rough on the rooms but that does not have to mean a bad review. The first room assigned to me stank of cigarette smoke despite being a non-smoking room. I requested a different room and the front desk...

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Thank Linens2lace
Fort McMurray, Canada
Reviewed 25 July 2016 via mobile

The service was great!! Breakfast included was a plus....the room was not what I expected, the bed was not comfortable, tv was an old model. Disappointed with the fitness centre it seemed to have been renovated but....only one treadmil and the belt was slipping on that one and the weight machine was clacking (the cords/wire) the weights was chafted/chewed so...

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Thank TanyaW75
Saskatoon, Canada
Reviewed 15 July 2016

My family loves staying at this hotel when we travel- our favourite room has a jacuzzi and a fireplace on the main level and second bathroom up in the loft where the beds are. Only issue we ever had was the A/C unit in the loft ran full blast nonstop and we could not turn it off. The room is...

Review collected in partnership with Best Western
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Thank Trina M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Breakfast included
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Breakfast included
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Get more value for your hard-earned money at the non-smoking Quality Inn & Suites® hotel in Westlock, AB near the Westlock Pioneer Museum. We make it easy to focus on the people and travel memories that really matter by offering easy access to attractions like Edmonton Skydive, Canadian Tractor Museum, Westlock Golf Club, Spirit Center and Norquest College. The area is known as a hub of year-round agriculture fairs. We also cater to weddings, sports tournaments and business meetings. Let us know if we can welcome your group or team to the Westlock area! Amenities at our pet-friendly Westlock hotel offer so much value, you’ll feel like you’ve found a bargain. They include meeting space for up to 70 people. Relax in your guest room with amenities like a coffee maker, hair dryer, iron, microwave and refrigerator. ... more   less 

Additional Information about Quality Inn & Suites

Address: 10520, 100th Street, Westlock, Alberta T7P 2C6, Canada (Formerly BEST WESTERN Westlock)
Region: Canada > Alberta > Westlock
Price Range: £59 - £81 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 59
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Orbitz, Best Western, Booking.com and Priceline so you can book your Quality Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Alberta
Alberta Best Western
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Questions & Answers

Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There's no elevator, so you'll have to book a main floor rom if your have elderly or disabllities”
 of 5 bubbles Meandu2123, 12 Oct 2016 | Read review
“Check your room first . There is no elevator. Request to be away from crew rooms for a good nights sleep.”
 of 5 bubbles Linens2lace, 25 Jul 2016 | Read review
“We had an executive room and it provided us more room for the Dog.”
 of 5 bubbles AngelaFMM, 16 Jun 2016 | Read review
“dont matter what room you get can hear the people in the next room”
 of 5 bubbles 464hollyb, 16 Feb 2016 | Read review
“Ask for a room with a loft.”
 of 5 bubbles Strokeplayer, 2 Sep 2015 | Read review
5 of 5