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Smartline Pocillos Playa

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Traveller (55)
Pool & Beach (12)
Room & Suite (10)
Overview
Calle Burgao 4, 35510 Puerto Del Carmen, Lanzarote Spain See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star accommodation
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Reviews (153)
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107 results
Traveller rating
83
17
6
1
0
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LanguageEnglish
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83
17
6
1
0
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All reviewsentertainment guybar staffevening entertainmentsitting area with tableasian themehotel is spotlessly cleanwonderful hotelsmall hotelaqua gyma pool view roomall areas of the hotelshops restaurantsall inclusive hotela bit repetitivelovely poolall inclusive drinksthomas cook
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1 - 5 of 107 reviews
Reviewed 1 week ago via mobile

We booked this hotel when there weren’t many reviews and was unsure what to expect. It’s save to say we both think we found something special here. We stayed for 11 nights and will definitely look to stay again. Food was one of the best...More

4  Thank Holly B
Reviewed 1 week ago

We arrived expecting a brand new, recently renovated room - what we received was quite different. Cracks in walls, walls which were paper thin, we could hear neighbours phones playing that’s how bad it was. I ended up staying out of the room longer in...More

Thank Sean B
Reviewed 1 week ago

One of the best hotels my wife and i have stayed at. All staff very friendly and helpful. My wife is diabetic and allergic to gluten but the service she received from all the staff couldn't have been any better.The manager,reception staff and waitresses/waiters all...More

3  Thank Ian P
Reviewed 1 week ago via mobile

Excellent hotel great location great accommodation nice setting spotlessly clean good food. Lovely pool area close to beach and shops excellent staff very helpful and friendly would highly recommend!!

2  Thank Louise F
Reviewed 1 week ago

I will definitely agree with the hotel being spotless also staff very good but feel sometimes a little understaffed. My main gripe is the food I think it was terrible very limited choice often cold, no idea what some of the food was suppose to...More

1  Thank 342Eve
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Wheelchair access
Breakfast included
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$106 - US$220 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$106 - US$220 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Photos
Traveller (55)
Pool & Beach (12)
Room & Suite (10)
Dining (3)
Family and Play Areas (1)
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Questions & Answers
Ask a question
Donna S
15 September 2018|
Answer
Response from Anne W | Reviewed this property |
No they don’t have them in the room, but the machines are close by for self-service hot and cold drinks. I did read somewhere tho you can ask at reception for a kettle for your room, so worth enquiring.
1
Vote
sphillips79
6 September 2018|
AnswerShow all 5 answers
Response from Martinh21 | Reviewed this property |
I'm not sure how accessible the rooms would be for someone with a disability but it is up a quiet side street a few minutes walk to a small row of shops/restaurants bars, there are a few more bars about a 10 mi walk away... More
2
Votes
Vicky L
2 September 2018|
AnswerShow all 4 answers
Response from tt21 | Reviewed this property |
You will have to pay after 12.00. Not much going on then. Best to head into town. The hotel is peaceful and a great place to escape to.
0
Votes
Room Tips
"DO NOT ACCEPT A ROOM FROM 301 TO 306. I think these must be the ones that have not been renovated yet."
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"All rooms seem pretty good"
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"prefer pool upper floor but for nice shade ground floor pool view"
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"Ask for pool view"
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