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Cosmopolitan

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Cosmopolitan
Cosmopolitan
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273 Reviews from our TripAdvisor Community

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Showing 75: English reviews
London, United Kingdom
Reviewed 2 October 2016

Pro: The hotel was of a high standard, staff were friendly, helpful and multi-lingual. The room was more than adequate for our needs, clean, tidy and well kept. Had a balcony which had a view of the pool; was lovely. Had room service which was of a good standard, beds were made up, room cleaned and change of towels daily....

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Helpful?
Thank butterfield2555
Hotelcosmopolitan_13, Subdirectora at Cosmopolitan, responded to this review

Dear Guest, First of all we would like to thank you for having taken a few moments of your valuable time to express your satisfaction about the services of our Hotel during your recent stay with us. At Hotel Cosmopolitan our aim is to exceed the expectations of our guests and it is most inspiring for all members of our...

Reviewed 11 September 2016 via mobile

I went with my the other half in early september this year.the hotel was nice and quiet ,we had pool view which was amazing .our room had breakfeast included and i can't complain at all about this ,was a nice selection .the beach is like 5 min walk and is beautifull .loads of germans tourist in the area ,i didn't...

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Helpful?
Thank Alecsandra D
Hotelcosmopolitan_13, Subdirectora. at Cosmopolitan, responded to this review

Dear Alecsandra! Thank you for your positive feed back about your visit to our Cosmopolitan Hotel. We are glad to hear that you enjoyed here. We wish to welcome you back in order to provide you another fun and relaxing time! Kind regards, Inmaculada Parra. Hotel Cosmopolitan Team.

Lund, Sweden
Reviewed 10 September 2016 via mobile

Perfect hotel. Approx 10 minutes walk from the beach, but that was no problem. Very nice and small pool area with wonderful sun beds and good pool service. Nice, very well cleaned rooms, all with balcony. The staff are incredible friendly, and had huge local knowledge. We tested two recommended restaurants and were not disappointed. Small detail: please order snacks...

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Helpful?
Thank glennavb
Hotelcosmopolitan_13, Subdirectora. at Cosmopolitan, responded to this review

Dear Client, Thank you for your review of your recent stay at our hotel. We are pleased you enjoyed your stay at our hotel and our customer service standards. We hope to welcome you back at our hotel in the very near future. Kind regards, Inmaculada Parra. Hotel Cosmopolitan Team.

Greater London, United Kingdom
Reviewed 9 September 2016 via mobile

The hotel is nice, clean but definely is not 4 stars, I do recon 3. I had a problem with shower cabin, it was leaking all over bath floor..the cleaning wasn't done propely, just a little touch....bedding the same..my body towels disappear 1 day, also the door tag disappear that's way the cleaning staff knocking at my door every morning...

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Helpful?
Thank catalin_publisher
Hotelcosmopolitan_13, Subdirectora at Cosmopolitan, responded to this review

Dear Catalin, Thank you for taking the time and efforts to share your concerns with us. At Hotel Cosmopolitan, we strive to provide a superior service experience for every customer: therefore your feedback is very important to us. We have taken note of your comments. Sorry for any inconvenience. Without a doubt, the satisfaction of our guests is our reason...

Reviewed 7 September 2016

‎Hotel was disappointing in all aspects- rooms were tiny, I asked for a duvet as nights were cold,and guess what? No duvets in the hotel that claims to have a pillow menu ;) Food was terrible, they offer theme dinners, but in fact every day food is almost the same with slight modification,but still without taste! Meat or fish just...

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Helpful?
1Thank Karolina N
Hotelcosmopolitan_13, Subdirectora at Cosmopolitan, responded to this review

Dear Karolina, Thank you for taking the time and efforts to share your concerns with us. At Hotel Cosmopolitan, we strive to provide a superior service experience for every customer: therefore your feedback is very important to us. Sorry for any inconvenience. I am deeply sorry to hear that not everything during your stay was to your fullest satisfaction that...

Reviewed 2 September 2016 via mobile

First impression- very small room and even smaller bathroom,you could hardly open your suitcase,baby doll size! Pictures on the website give an impression of a much bigger room, don't get fooled! Plus that it was clean. Food was terrible, only deserts were good. The rest was completely tasteless,low quality and served like for a dog in a bowl, everything fried...

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Helpful?
3Thank Robert P
Hotelcosmopolitan_13, Subdirectora. at Cosmopolitan, responded to this review

Dear Robert, Thank you for taking the time and efforts to share your concerns with us. At Hotel Cosmopolitan, we strive to provide a superior service experience for every customer: therefore your feedback is very important to us. We have taken note of your comments. About the food, we have ‘food safety management procedures’ based on the principles of HACCP...

Reviewed 1 September 2016 via mobile

We stayed for 8 days in this hotel and it's a very nice one.Food was amazing and staff very friendly. Big thanks to Raoul from reception( he booked a taxi for us in seconds and always been helpfull) and also for Katya and Miguel from restaurant.Owerall, the hotel is clean with a really nice pool and a nice wiew from...

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Helpful?
Thank Crudu I
Hotelcosmopolitan_13, Subdirectora. at Cosmopolitan, responded to this review

Dear Guest, Thank you for taking the time and efforts to share your concerns with us. At Hotel Cosmopolitan, we strive to provide a superior service experience for every customer: therefore your feedback is very important to us. We have taken note of your comments. We have differents juices where you can choice, sorry for any inconvenience. Without a doubt,...

Hemel Hempstead, United Kingdom
Reviewed 31 August 2016

Had a lovely 5 night trip here, arrived to very friendly staff who checked us in, we booked a room with a pool view which was nice, fairly basic but very clean, with a TV and fridge, bathroom was clean however small, only thing that wasn't great was they have out the hair dryer in the bathroom, so it gets...

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Helpful?
Thank Julie H
Hotelcosmopolitan_13, Subdirectora. at Cosmopolitan, responded to this review

Dear Julie, Thank you for your nice feedback. We are pleased to hear that you enjoyed your stay at Hotel Cosmopolitan and that you appreciated the service and our friendly staff. We have taken note of your comments. Without a doubt, the satisfaction of our guests is our reason for being. We wish to welcome you back in order to...

Kent, United Kingdom
Reviewed 24 August 2016

I stayed at the Cosmopolitan with my 5 year old son in August 2016 and we had a great time. The hotel itself, swimming pool and restaurant were all spotless. Rooms cleaned daily and sometimes the maids had even been in when we went for breakfast. The food is great with superb choices and even my 5 year old son...

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Helpful?
Thank CarlaPelham
Hotelcosmopolitan_13, Subdirectora at Cosmopolitan, responded to this review

Dear Carla, Thank you for taking the time and efforts to share your concerns with us. At Hotel Cosmopolitan, we strive to provide a superior service experience for every customer: therefore your feedback is very important to us. We have taken note of your comments. Without a doubt, the satisfaction of our guests is our reason for being. We hope...

Reviewed 17 August 2016

The hotel was a good quality 4* with very friendly staff. It appeared that most people stayed just for a few days, we were there for 11 nights. The buffet breakfast was extensive, but after a while did get a bit repetitive. Very quiet around the pool during the day and they let you use lilo's which was a real...

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Helpful?
Thank Frances1465
Hotelcosmopolitan_13, Subdirectora at Cosmopolitan, responded to this review

Dear Client, Thank you for your review of your recent stay at our hotel. We are pleased you enjoyed your stay at our hotel and our customer service standards. We hope to welcome you back at our hotel in the very near future. Kind regards, Inmaculada Parra. Hotel Cosmopolitan Team.

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Amenities

Highlights
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Dry Cleaning
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Hotel Cosmopolitan is located at Playa de Palma, 400m from the beach and 8 km from the main city Palma de Mallorca (public bus stop just opposite the hotel) and 3km from the airport. The hotel has 196 double rooms, 4 superior double rooms, 17 single rooms and 10 suites. Hotel Cosmopolitan has completely renovated its facilities, adding many details to create more space for a comfortable stay. We would like to offer you a personalized service in order to make your stay as pleasant as possible. ... more   less 

Additional Information about Cosmopolitan

Address: Calle Mar D'Aral 4 C | Las Maravillas, 07610 Playa de Palma, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Playa de Palma
Price Range: £83 - £147 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cosmopolitan 4*
Number of rooms: 219
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Travelocity and Priceline so you can book your Cosmopolitan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Cosmopolitan Playa De Palma
Cosmopolitan Majorca/Playa De Palma
Hotel Style:
#12 Luxury Hotel in Playa de Palma
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Questions & Answers

Here's what travellers have asked, with answers from Cosmopolitan staff and other travellers.
12 questions
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Solihull
2 months ago
West Suusex
Sunderland, United Kingdom
over a year ago
over a year ago

See all questions (12)

Questions? Get answers from Cosmopolitan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room overlooking pool”
 of 5 bubbles D456ZFjulieh, 31 Aug 2016 | Read review
“I would ask for rooms away for the main lift as I believe this could be noisy and also ask for a room overlooking the pool !”
 of 5 bubbles CarlaPelham, 24 Aug 2016 | Read review
“Definitely get a pool view room.”
 of 5 bubbles Frances1465, 17 Aug 2016 | Read review
“Choose a pool view we found this very quiet”
 of 5 bubbles Juli2311, 9 Aug 2016 | Read review
“Not the second floor where rooms had awful soundproofing”
 of 5 bubbles tillyhosk, 29 Jul 2016 | Read review
5 of 5
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