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Grupotel Acapulco Playa

189 reviews
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Traveller (95)
Room & Suite (24)
Pool & Beach (10)
Overview
  • Excellent44%
  • Very good41%
  • Average11%
  • Poor2%
  • Terrible2%
Travellers talk about
“german taste”(2 reviews)
“sea view”(7 reviews)
Wifi
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
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Reviews (189)Write a Review
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25
21
9
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1
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All reviewsthe indoor pool areagerman tastesea viewvery nice staygreat hotelgerman customersrefundable deposithotel lobbyroom safepalma citystay there againwi fieasy accessenglish channelstwin bedsclose to the airportfirst floor
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1 - 5 of 56 reviews
Reviewed 3 weeks ago

I booked this hotel for its proximity to Palma for a weekend break and because it was adult-only, and I was not disappointed. Location wise it is ideal if one wants to be away from the city centre but with easy access via the excellent...More

Thank Doug H
Reviewed 4 weeks ago

booked last minute to go to this hotel if you are british dont go there .the hotel itself is nice but NOone SPEAKS english the waiters receptionists no one it was awful .the hotel is full of german people who were very ignorant not one...More

Thank mariafranchesca
Reviewed 30 December 2017

The rooms are extra small, so we had to ask for a different room, very dark, not possible to read in the room, lots of German TV channels but only one working in English, asked two times if possible to fix an extra channel in...More

Thank Pitchulina
Reviewed 10 December 2017 via mobile

We stayed here for 3 nights in early December and cannot fault the hotel. Not sure if we would like the resort in the summer months but we found it a lovely winter destination. We stayed in room 441 which had a large balcony with...More

Thank EASTY2000
Reviewed 4 September 2017 via mobile

Superb food on restaurant ! Good location. Perfect beach ! We were late arrival and missed our paid dinner and there was no cold food packet in our room. Small room with noisy air-conditioning system. No free parking. No free sunbeds on the beach infront....More

1  Thank Stefan S
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Beachfront
Bar/Lounge
Hotel Amenities
Laundry Service
Concierge
Multilingual Staff
Dry Cleaning
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Hot Tub
Indoor pool
Outdoor pool
Details
Price range
US$100 - US$248 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Romantic Hotel in Playa de Palma
#13 On the Beach Hotel in Playa de Palma
#20 Luxury Hotel in Playa de Palma
Room types
Non-Smoking Rooms
Details
Price range
US$100 - US$248 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Romantic Hotel in Playa de Palma
#13 On the Beach Hotel in Playa de Palma
#20 Luxury Hotel in Playa de Palma
Room types
Non-Smoking Rooms
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Traveller (95)
Room & Suite (24)
Pool & Beach (10)
Dining (4)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
sunnut9
18 February 2018|
Answer
Response from Doug H | Reviewed this property |
Yes, pool towels are provided for a deposit of 10 euros. Robes can also be provided for a deposit of 20 euros.
0
Votes
lolkaaa99
17 August 2017|
AnswerShow all 2 answers
Response from Gertie F | Reviewed this property |
They check only the pasport, and give it back
1
Vote
Google Translation
eemum
16 June 2017|
AnswerShow all 2 answers
Response from Stajovia | Reviewed this property |
There IS a door, however it should be noted that the door was a frosted/opaque glass. While I didn't actually look to see if I could see body shapes through it, I would assume so.
1
Vote
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Room Tips
"Sea view rooms on the 1st floor have access to an exclusive decked sun bed area."
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"we asked to be moved to 1st floor to a bigger room, the room on 2nd floor was pretty bad"
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"Pool views or sea views, sea views good if your a people watcher, I wasn't bothered"
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"Try for a sea view (always) on the east side of the hotel. The sun hits those balconies earlier."
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