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Occidental Playa de Palma

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Occidental Playa de Palma
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1,214 Reviews from our TripAdvisor Community

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Showing 182: English reviews
Palma de Mallorca, Spain
Reviewed 1 week ago NEW

The hotel is nice and the rooms very modern .,...but....our room was infested with ants, there was an awful drainage smell. There were no bathrobes, slippers and 1 capsule of coffee for the machine (normally I wouldn't complain about this but these things are included in a junior suite and that's what you pay extra for) There were hundreds of...

Review collected in partnership with Barcelo Hotels & Resorts
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Helpful?
Thank zoejakings
Hampshire, United Kingdom
Reviewed 1 week ago

First impression are so important, the young lady on reception who I now know her name is Orcy very efficient at her job, our rooms ready so no hanging around... Our room on 4 th floor, very clean, shower area small and dated Food in hotel good choice, just not very warm! Would be better to cook the food as...

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Helpful?
Thank Patsy B
adh-pueblopark, Guest Service at Occidental Playa de Palma, responded to this review

Dear Mrs. Patsy, We greatly appreciate the time you spent to review your recent experience in our hotel, at Occidental Playa de Palma we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. We took good note of the comments about the temperature of the food, we assure you that it is going...

Minorca, Spain
Reviewed 1 week ago

Bedrooms small and in need of update, especially beds. Walls paper thin. Good variety of food but unfortunately not kept hot. Staff friendly and helpful with a couple of exceptions. Huge construction sites next door starting building noise 8.00am till late.

Review collected in partnership with Barcelo Hotels & Resorts
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Helpful?
Thank 338judithn
adh-pueblopark, Guest Service at Occidental Playa de Palma, responded to this review

Dear Mrs. Judith, We first would like to thank you for choosing Occidental Playa de Palma for your short holidays and for letting us know your concerns relating to your time in our hotel as it gives us an opportunity to look at areas which may have for improvement and for that we are grateful. We regret your disappointment regarding...

Spalding
Reviewed 3 weeks ago

Just had a week here and overall the hotel is great. The staff for really nice and friendly. Hi to bar staff Bianca and Felipe (I think this were their names!) Maria our cleaner was great too. We were all inclusive but found that a lot of drinks and food were extra, (most cocktails, snack food apart from chips and...

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Helpful?
Thank Mattsminiminx
adh-pueblopark, Guest Experience Manager at Occidental Playa de Palma, responded to this review

Dear Mr. Matt, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our occidental Playa de palma hotel with us and Tripadvisor readers. We are trying our best to ensure that the noise levels always...

Reviewed 4 weeks ago via mobile

A lovely hotel near to the airport . Friendly and helpful staff. Rooms well equipped but make sure you ask for double room or you will get a twin and have to push them together. Stayed all inclusive for 4 days and food was varied lunch was the best.will stay again.

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Helpful?
Thank Melanie G
PuebloPark, Guest Experience Manager at Occidental Playa de Palma, responded to this review

Dear Mrs. Melanie, We greatly appreciate the time you spent to share your recent holiday experience at our Hotel Occidental Playa de Palma and we thank you for your kind recommendation to Tripadvisor’s readers . Your enthusiasm for our staff is very much appreciated and will be a great source of motivation, we will certainly not fail to convey your...

Gloucester, United Kingdom
Reviewed 4 weeks ago

The Occidental Hotel (formerly Barcelo Pueblo Hotel) is about 15 minutes by taxi from Mallorca Airport and 200 metres from the lovely Playa de Palma with miles of sand from Arenal to Can Pastilla. There is a frequent bus service to Palma. The bus stop is about 150 metres from the hotel. Fares are 1.5 Euro although travel cards can...

Review collected in partnership with Barcelo Hotels & Resorts
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Helpful?
Thank Jonny70_12
PuebloPark, Guest Experience Manager at Occidental Playa de Palma, responded to this review

Dear Guest, Thank you for the great feedback of your recent holiday experience at our Hotel Occidental Playa de Palma; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. On the other hand we would like to...

London, United Kingdom
Reviewed 5 weeks ago

A holiday hotel with excellent amenities. The food, considering the scale, is very good and the staff charming. Spoilt somewhat by the front desk staff who go on the defensive instantly and argue rather than defusing situations. E.g. we had been upgraded to a junior suite, but looking at what we'd ordered there was really no difference except our original...

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Helpful?
Thank Michael W
PuebloPark, Guest Experience Manager at Occidental Playa de Palma, responded to this review

Dear Mr. Michael, We greatly appreciate the time you spent to review your recent experience in our hotel Occidental Playa de Palma we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. We were most concerned to read your remarks on the service you expérienced whilst staying among us, mostly because your comments...

Skovde
Reviewed 5 weeks ago

One of the best hotels we have been at. Super nice. Very good service,food. Very close to the bus . Near to the sea. We will come back for a longer staying whit the whole family. If you want to be spoiled come here.

Review collected in partnership with Barcelo Hotels & Resorts
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Helpful?
Thank Q8227WQjimmys
PuebloPark, Guest Experience Manager at Occidental Playa de Palma, responded to this review

Dear Guest, We would like to thank you very much for taking the time to share your impressions on TripAdvisor. It was a real pleasure to have you and your as our guest. We are delighted to read that you had a pleasant stay with us. It is always our goal to make you feel comfortable among us and that...

Llandudno, United Kingdom
Reviewed 2 January 2017

We had an enjoyable time at Barcelo a pueblo park. The waiting on staff are amazing and so friendly plus the food is delicious with a wide variety. It's not a child friendly resort and only had a disco in the evening for the kids, plus the indoor pool is freezing! It's a very German resort and we found that...

Review collected in partnership with Barcelo Hotels & Resorts
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Helpful?
Thank Gavin Paul R
PuebloPark, Guest Experience Manager at Occidental Playa de Palma, responded to this review

Dear Guest, Thank you very much for the time you spent to share your personal impressions of your stay at our Occidental Playa de Palma.We always welcome feedback, as it allows us to continually improve the experience we create for our guests. We are very sorry to read the disturbances caused by the problems in the sauna and not being...

Haverhill, United Kingdom
Reviewed 1 January 2017 via mobile

A return visit following annexment trip last year. An excellent hotel, very clean, well-kept, very good facilities and excellent staff, in particular Orzy and JP. We stayed for Christmas and were very well looked after. The food was brilliant with a wide range catering for vegetarians within the party. Orzy was fantastic with our two youngsters in the evening and...

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Helpful?
Thank dovastator
PuebloPark, Guest Experience Manager at Occidental Playa de Palma, responded to this review

Dear Guest, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Occidental Playa de Palma hotel with us and Tripadvisor readers. Moreover, we thank you for your kind words towards our staff, we are...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Breakfast included
GreenLeadersSilver level
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Laundry Service
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Concierge

Additional Information about Occidental Playa de Palma

Address: Fray Joan Llabres 16, 07600 Playa de Palma, Majorca, Spain (Formerly Barcelo Pueblo Park)
Region: Spain > Balearic Islands > Majorca > Playa de Palma
Price Range: £64 - £181 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Occidental Playa de Palma 4*
Number of rooms: 275
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Travelocity and Barcelo so you can book your Occidental Playa de Palma reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Pueblo Park Hotel Playa De Palma
Barcelo Playa De Palma
Barcelo Hotel Pueblo Park
Occidental Playa De Palma Majorca
Hotel Style:
#1 Green Hotel in Playa de Palma
#8 On the Beach Hotel in Playa de Palma
#9 Luxury Hotel in Playa de Palma
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Questions & Answers

Here's what travellers have asked, with answers from Occidental Playa de Palma staff and other travellers.
31 questions
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Questions? Get answers from Occidental Playa de Palma staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you feel like a walk call at a bar called La Terraza. Frank the owner very welcoming good bar prices.”
 of 5 bubbles 615patsyb, 10 Feb 2017 | Read review
“We had room 214 which is just above the bar and outside stage so in the summer could be very noisy.”
 of 5 bubbles Mattsminiminx, 30 Jan 2017 | Read review
“Best Hotel Ever.....”
 of 5 bubbles michellecoston, 11 Dec 2016 | Read review
“Standard room is pretty basic and narrow/small”
 of 5 bubbles AshK_11, 25 Nov 2016 | Read review
“Go for the poolside apartments”
 of 5 bubbles 1961tony, 22 Nov 2016 | Read review
5 of 5