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Occidental Playa de Palma

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US$1,139
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* Prices are provided by our partners, as follows: Hotel-only deals: Prices are the average nightly price provided by our partners and include hotel taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details. Package deals: Prices are per person and subject to change. Prices include taxes but baggage and other non-hotel fees may also apply.
Traveller (598)
Room & Suite (175)
Video (1)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Silver level
Property amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room service
Free parking
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Airport transportation
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Public Wifi
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Room features
Air conditioning
Non-smoking rooms
Good to know
HOTEL STYLE
Business
Safe
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:20% off
Hotel deals

Location

Full view
77Somewhat walkable
Grade: 77 out of 100
28Restaurantswithin 0.3 miles
10Attractionswithin 0.3 miles
2,441Reviews
832Photos
92Q+A
54Room tips
Traveller rating
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  • 399
  • 124
  • 69
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Popular mentions
Hotel's Favourite
Came for a 3 night stay with my sister, brother in law, nephews and dad. We found the hotel to be very clean and tidy, check in was easy and straightforward, we had junior suites which were spacious and clean and well equipped. The food was excellent, wide variety of choice
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Our room walls were dirty and the furniture looked tired. The room smelled damp and at night it smelled like sewage. The walls are so thin you can hear conversations word for word from the next room. I would give a 1 star to that room. We were given another room the next day
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Response from GEM-Playadepalma, GEM at Occidental Playa de Palma
Responded 8 Feb 2019
Dear Tam, In Occidental Playa de Palma we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics Thorough cleaning is an absolute must for Barceló and we follow very strict protocols to guarantee satisfying results regarding hygiene and cleanliness in our hotels, for future occasions we strongly encourage you to contact our réception in the event of finding any area of uncleanliness , this will give us an opportunity to bring your remarks to the attention of our housekeeping management. In the same time, we are happy to read that you could enjoy our special O´breakfast, prepared with some much care by our chefs. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Kind regards, Guest Experience Manager
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I stayed for my 2nd time this time with my daughter.The hotel has a lot of German guests as it's in Arenal which is inhabited mainly by German people.its very close to Mega Park and Palma Aquarium. The HOTEL Is simply fantastic.we upgraded to a junior suite and felt like lottery
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Requested for a double bed as we were a couple but they never arranged for one and for our entire stay we had to sleep uncomfortable. They had two single beds and they kept cushions in between them to make it look like a double bed and I must say that we never had a good night
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Review collected in partnership with Barcelo Hotels & Resorts
Response from GEM-Playadepalma, GEM at Occidental Playa de Palma
Responded 20 Jan 2019
Dear Guest, The vision of our clients is the key to complete guest-satisfaction, therefore we are very grateful for the time you spent writing this review We regret your disappointment for not being able to provide you with a proper double bed during your stay however we would like to take the opportunity to point out that all rooms are advertised as having twin beds on our website, nevertheless our housekeeping team will make the beds with double sheets joining the mattresses upon request, for a future occasion please do not hesitate to contact our réception team who will assist for you to fully enjoy the comfort of your assigned room. It is also good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. We hope to have the pleasure of your company again, in the not too distant future at our hotel. Best Regards, Guest Experience Manager
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I visited the occidental Playa de Palma in January 2019, the weather was a lot better than at home. The staff were excellent, they tenderer to our every need. Pedro on the bar was particularly fantastic, him and his bar staff made our holiday. Would 100% recommend to anybody who
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Response from GEM-Playadepalma, GEM at Occidental Playa de Palma
Responded 20 Jan 2019
Dear Alex, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our occidental Playa de palma hotel with us and Tripadvisor readers. I am truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to those team members whom you have personally mentioned.  We hope to have the pleasure of your company again, in the not too distant future at our hotel. Best Regards, Guest Experience Manager
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining Family and Play AreasBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorOccidental Playa de Palma
The Double Bedroom at the Occidental Playa de Palma
Photo provided by managementOccidental Playa de Palma
OPPAL ROOM
Professional photo exclusively commissioned by TripAdvisorOccidental Playa de Palma
The Double Bedroom at the Occidental Playa de Palma
kleines standartzimmer
Photo provided by managementOccidental Playa de Palma
Junior Suite
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12345635
Hi, Is there a kettle in the room? Thanks
We have kettles in our Appartments and in our Junior Suites. Kind regards, Guest Experience Manager
0 votes
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Dear Guest, The airport is between 7-10 minutes drive, and is very easily reachable from the hotel. There is a market in Arenal, on the main square, every Thursday morning from 9 until 13 o´clock, Kind regards, Guest Experience Manager
0 votes
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Gibt es im Doppelzimmer eine begehbare Dusche?
Sehr geeherte Mariette, Alle unsere Doppelzimmer haben eine Badewanne. Junior Suiten sind mit Duschkabinen ausgestattet. Mit freundlichen Grüssen Guest Experience Manager
0 votes
Gibt es im Doppelzimmer eine begehbare Dusche?
Sehr geeherte Mariette, Alle unsere Doppelzimmer haben eine Badewanne. Junior Suiten sind mit Duschkabinen ausgestattet. Mit freundlichen Grüssen Guest Experience Manager
0 votes
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Dear Guest, First of all thank you for your interest. We are trying out best to reply to all the requests and questions as soon as possible, even though the quantity of them it is quite big, and challenging. We can take notes of your wish to upgrade to an other room, but we can not guarantee the availability. The prices depend on the cathergory you would like to choose. The superior rooms and apartments are having a price of 19 euros / night meanwhile the upgrade to Junior Suite is 15 euros/ person/ night. The all inclusive concept includes the 3 meals (breakfast, lunch and dinner), soft drinks, beer and local (house wine) in the restaurant. In the bar, the all inclusive, is refered to national brands, and several international brands too. Altough our menu card is very wide, you will be able to see some international premium drinks having a small suplement, which is half priced as for half board or bed and breakfast guests. Kind regards, Guest Experience Manager
0 votes
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12345619
"Upgrade to a junior Suite"
"Apartments by the pool are fantastic, but all rooms are nice"
"Upgraded room!"
"Higher floor"
"we had a junior suite - the new refurbished ones - lovely - separate living room, 2 tvs - one in bedroom and one in lounge, and a balcony"
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12345611
PRICE RANGE
US$77 - US$313 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
barcelo pueblo park hotel playa de palmabarcelo playa de palmabarcelo hotel pueblo park
FORMERLY KNOWN AS
Barcelo Pueblo Park
LOCATION
SpainBalearic IslandsMajorcaPlaya de Palma
NUMBER OF ROOMS
275
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