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Occidental Playa de Palma

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1,189 Reviews from our TripAdvisor Community

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Showing 178: English reviews
Reviewed 5 days ago NEWvia mobile

A lovely hotel near to the airport . Friendly and helpful staff. Rooms well equipped but make sure you ask for double room or you will get a twin and have to push them together. Stayed all inclusive for 4 days and food was varied lunch was the best.will stay again.

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Helpful?
Thank Melanie G
PuebloPark, Guest Experience Manager at Occidental Playa de Palma, responded to this review

Dear Mrs. Melanie, We greatly appreciate the time you spent to share your recent holiday experience at our Hotel Occidental Playa de Palma and we thank you for your kind recommendation to Tripadvisor’s readers . Your enthusiasm for our staff is very much appreciated and will be a great source of motivation, we will certainly not fail to convey your...

Gloucester, United Kingdom
Reviewed 6 days ago NEW

The Occidental Hotel (formerly Barcelo Pueblo Hotel) is about 15 minutes by taxi from Mallorca Airport and 200 metres from the lovely Playa de Palma with miles of sand from Arenal to Can Pastilla. There is a frequent bus service to Palma. The bus stop is about 150 metres from the hotel. Fares are 1.5 Euro although travel cards can...

Review collected in partnership with Barcelo Hotels & Resorts
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Helpful?
Thank Jonny70_12
PuebloPark, Guest Experience Manager at Occidental Playa de Palma, responded to this review

Dear Guest, Thank you for the great feedback of your recent holiday experience at our Hotel Occidental Playa de Palma; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. On the other hand we would like to...

London, United Kingdom
Reviewed 1 week ago

A holiday hotel with excellent amenities. The food, considering the scale, is very good and the staff charming. Spoilt somewhat by the front desk staff who go on the defensive instantly and argue rather than defusing situations. E.g. we had been upgraded to a junior suite, but looking at what we'd ordered there was really no difference except our original...

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Helpful?
Thank Michael W
PuebloPark, Guest Experience Manager at Occidental Playa de Palma, responded to this review

Dear Mr. Michael, We greatly appreciate the time you spent to review your recent experience in our hotel Occidental Playa de Palma we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. We were most concerned to read your remarks on the service you expérienced whilst staying among us, mostly because your comments...

Skovde
Reviewed 1 week ago

One of the best hotels we have been at. Super nice. Very good service,food. Very close to the bus . Near to the sea. We will come back for a longer staying whit the whole family. If you want to be spoiled come here.

Review collected in partnership with Barcelo Hotels & Resorts
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Helpful?
Thank Q8227WQjimmys
PuebloPark, Guest Experience Manager at Occidental Playa de Palma, responded to this review

Dear Guest, We would like to thank you very much for taking the time to share your impressions on TripAdvisor. It was a real pleasure to have you and your as our guest. We are delighted to read that you had a pleasant stay with us. It is always our goal to make you feel comfortable among us and that...

Llandudno, United Kingdom
Reviewed 3 weeks ago

We had an enjoyable time at Barcelo a pueblo park. The waiting on staff are amazing and so friendly plus the food is delicious with a wide variety. It's not a child friendly resort and only had a disco in the evening for the kids, plus the indoor pool is freezing! It's a very German resort and we found that...

Review collected in partnership with Barcelo Hotels & Resorts
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Helpful?
Thank Gavin Paul R
PuebloPark, Guest Experience Manager at Occidental Playa de Palma, responded to this review

Dear Guest, Thank you very much for the time you spent to share your personal impressions of your stay at our Occidental Playa de Palma.We always welcome feedback, as it allows us to continually improve the experience we create for our guests. We are very sorry to read the disturbances caused by the problems in the sauna and not being...

Haverhill, United Kingdom
Reviewed 3 weeks ago via mobile

A return visit following annexment trip last year. An excellent hotel, very clean, well-kept, very good facilities and excellent staff, in particular Orzy and JP. We stayed for Christmas and were very well looked after. The food was brilliant with a wide range catering for vegetarians within the party. Orzy was fantastic with our two youngsters in the evening and...

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Helpful?
Thank dovastator
PuebloPark, Guest Experience Manager at Occidental Playa de Palma, responded to this review

Dear Guest, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Occidental Playa de Palma hotel with us and Tripadvisor readers. Moreover, we thank you for your kind words towards our staff, we are...

Palma de Mallorca, Spain
Reviewed 5 weeks ago

We spent a night there celebrating the birthday of my girlfriend, and they offered us a really good service. The hotel is beautiful and really good environtment and decoration. Good food with a big variety and really confortable beds.

Review collected in partnership with Barcelo Hotels & Resorts
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Helpful?
Thank Martina R
PuebloPark, Guest Experience Manager at Occidental Playa de Palma, responded to this review

Dear Martina, First and foremost we would like to thank you for choosing our Occidental Playa de Palma hotel for your visit to Mallorca and for recommending us to the travel community of Tripadvisor, this is undoubtedly the best reward for us all. It is also good to know that you enjoyed the many culinary delights prepared by our professional...

Stockholm, Sweden
Reviewed 12 December 2016

We stayed at this hotel for one week with our 14-month-old baby. We had a nice stay in the apartment. They have clean room, good food, nice indoor pool, nice staff. It's very child friendly hotel and there were quite many family with baby staying there. The two pity things were child chairs with the little table at restaurant are...

Review collected in partnership with Barcelo Hotels & Resorts
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Helpful?
Thank Arisa E
PuebloPark, Guest Experience Manager at Occidental Playa de Palma, responded to this review

Dear Arisa, We greatly appreciate the time you spent to share your recent holiday experience at our Barceló Pueblo Park hotel and we thank you for your kind recommendation to Tripadvisor’s readers . Our staff's service and kindness is one of our main strenghts and we are quite disappointed to hear that you felt we underperformed in this area at...

Palma de Mallorca, Spain
Reviewed 12 December 2016

Very helpful and professional people. Would be nice to be able to take a coffee after diner in the restaurant. Very good food, a lot of choice. Sometimes a little too much crowds in the restaurant. Nice hotel.

Review collected in partnership with Barcelo Hotels & Resorts
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Helpful?
Thank Gino O
adh-pueblopark, Guest Experience Manager at Occidental Playa de Palma, responded to this review

Dear Guest, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló Pueblo Park hotel with us and Tripadvisor readers. We hope to welcome you again at our hotel! Best regards, Emilio Rubio Amaya...

Cambridge, United Kingdom
Reviewed 11 December 2016

The best Hotel I have ever stayed at Beautiful immaculate building with fabulous décor Very cheerful staff A glass of Champagne on check in Super comfortable beds with memory foam and Egyptian cotton bedding The food was unbelievable..tons and tons of choice Duck.Steak.Chicken.Beef.Pork. Salmon.Tuna..Huge Prawns.amazing choice Lovely bar and great areas to relax I will definitely go back Thank you...

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Helpful?
Thank michellecoston
adh-pueblopark, Guest Experience Manager at Occidental Playa de Palma, responded to this review

Dear Michelle, Thank you for sharing your feedback on your recent holiday experience among us. Our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and your generous words. It would be a pleasure for us to welcome you again in...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Breakfast included
GreenLeadersSilver level
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Laundry Service
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access

Additional Information about Occidental Playa de Palma

Address: Fray Joan Llabres 16, 07600 Playa de Palma, Majorca, Spain (Formerly Barcelo Pueblo Park)
Region: Spain > Balearic Islands > Majorca > Playa de Palma
Price Range: £61 - £175 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Occidental Playa de Palma 4*
Number of rooms: 275
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Priceline, Travelocity, Expedia and Barcelo so you can book your Occidental Playa de Palma reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Pueblo Park Hotel Playa De Palma
Barcelo Playa De Palma
Barcelo Hotel Pueblo Park
Occidental Playa De Palma Majorca
Hotel Style:
#1 Green Hotel in Playa de Palma
#8 On the Beach Hotel in Playa de Palma
#9 Luxury Hotel in Playa de Palma
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Questions & Answers

Here's what travellers have asked, with answers from Occidental Playa de Palma staff and other travellers.
31 questions
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Questions? Get answers from Occidental Playa de Palma staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best Hotel Ever.....”
 of 5 bubbles michellecoston, 11 Dec 2016 | Read review
“Standard room is pretty basic and narrow/small”
 of 5 bubbles AshK_11, 25 Nov 2016 | Read review
“Go for the poolside apartments”
 of 5 bubbles 1961tony, 22 Nov 2016 | Read review
“Try to get an end room, or one round the pool.”
 of 5 bubbles Aeioux, 1 Nov 2016 | Read review
“pick a suite if possible - suites are located around the pool in separate bungalows and not in the main hotel building”
 of 5 bubbles , 30 Oct 2016 | Read review
5 of 5
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