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24/12/2017 25/12/2017
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    Mayan Palace Riviera Maya

    Km 48 Carretera Federal | Kilometro 48, Playa Paraiso, Playa del Carmen 77710, Mexico
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    24/12/2017 25/12/2017
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    Traveller (3419)
    Pool & Beach (1007)
    Room & Suite (305)
    Overview
    • Excellent41%
    • Very good30%
    • Average13%
    • Poor7%
    • Terrible9%
    Travellers talk about
    “havana moon” (268 reviews)
    “playa del carmen” (621 reviews)
    Free Internet
    Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Kitchenette
    Concierge
    Spa
    Wheelchair access
    Business Centre
    Golf course
    Dry Cleaning
    Tennis Court
    Kids Club
    Housekeeping
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
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    Write a ReviewReviews (4,079)
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    Time of year
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    1 - 5 of 3,136 reviews

    Reviewed 2 days ago

    We have been coming to Mayan Palace for over 15 years. The LR/DR furniture seems to be that old. The platform beds were comfy. The grounds are immaculately maintained and the rooms were clean, albeit not perfect. The pool area is pristine and gorgeous. The...More

    1  Thank JSJNY
    Reviewed 4 days ago via mobile

    WOW I was actually surprised that I didn’t have to pay to use the toilet in my room. They actually charge for cleaning your dishes. There is a sign on the kitchen counter to that effect. This was our first time and definitely our last...More

    Thank willr1956
    Reviewed 5 days ago via mobile

    I am giving a very honest review with this being my 6th time to the Mayan riveria and comparing to other local resorts. I traveled with my husband and 2 year old toddler and a wedding group! I was not blown away by this trip...More

    Thank Tracie l
    Reviewed 5 days ago

    If you want to go to a place and just relax (without knowing the real culture of a place) this is the perfect place. You will find anything you want here, but is the place build for tourist, not the real Mexico. The only problem...More

    Thank Charo V
    Reviewed 5 days ago

    Wonderful experience all around. Staying here was somewhere between a Safari and being in Jurassic Park. You can see iguanas, flamingos, crocodiles, wander around wooden walkways, and feel the Caribbean wherever you go. The resort itself is massive but there are shuttles that run to...More

    Thank A_Smith012
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    Banyan Tree Mayakoba
    2,178 reviews
    #2 of 213 hotels in Playa del Carmen
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    Grand Velas Riviera Maya
    3,326 reviews
    #3 of 213 hotels in Playa del Carmen
    7.7 mi
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Beachfront
    • Free Internet
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Golf course
    • Tennis Court
    • Outdoor pool
    Details
    • Hotel class
    • Hotel Style
    • #7 Luxury Hotel in Playa Paraiso
    • #8 Top resorts Hotel in Playa Paraiso
    • #8 Family Hotel in Playa Paraiso
    • #10 On the Beach Hotel in Playa Paraiso
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 402
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen >
    • Playa Paraiso
    • Also Known As
    • Mayan Riviera ,
    • Mayan Palace Cancun ,
    • Wyndham Playa Del Carmen ,
    • Riu Palace Riviera Maya ,
    • Cancun Grand Mayan ,
    • Grand Maya Mayan Riviera ,
    • Playa Del Carmen Wyndham ,
    • Mayan Palace Playa Del Carmen ,
    • Mayan Palace Riviera Maya Mexico
    Add Photo Photos
    Traveller (3419)
    Pool & Beach (1007)
    Room & Suite (305)
    Dining (249)
    Hotel & Grounds (1847)
    Family and Play Areas (49)
    Bathroom (27)
    Business Centre & Event Rooms (7)
    Nearby
    Nearby Restaurants
    Il Olivo
    167 reviews
    .48 miles away
    Havana Moon
    612 reviews
    .48 miles away
    Nektar at Vidanta Riviera Maya
    156 reviews
    .48 miles away
    Tramonto
    130 reviews
    .35 miles away
    Nearby Attractions
    Iberostar Golf Club Playa Paraiso
    727 reviews
    .97 miles away
    Rancho Bonanza
    713 reviews
    1.92 miles away
    Pro Dive Mexico
    814 reviews
    2.04 miles away
    Cirque du Soleil Joya
    2,848 reviews
    .49 miles away
    Ask a question
    Questions & Answers
    Vernae T
    26 November 2017|
    Answer
    Response from Socialmediamanager1 | Property representative |
    Please call us at 1-800-292-9446.
    0
    Votes
    Google Translation
    travel t
    23 November 2017|
    AnswerShow all 2 answers
    Response from Socialmediamanager1 | Property representative |
    Please call us at 1-800-292-9446.
    0
    Votes
    Google Translation
    chillinog1
    9 November 2017|
    AnswerShow all 2 answers
    Response from Socialmediamanager1 | Property representative |
    Please contact us at 1-800-292-9446.
    0
    Votes
    Room Tips
    "Lobby is near building 9. Pool is near building 1, so lower numbers are closer"
    Read review
    "Amazing room service and daily upkeep!"
    Read review
    "All rooms have good views"
    Read review
    "This is an utter nightmare"
    Read review
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