We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Iberostar Paraiso Maya

Visit hotel website
Lock in the lowest price from these sites
Iberostar.comUS$387
Orbitz.comUS$388
Hotwire.comUS$388
TripAdvisorUS$388
WIOL.com
Hotels.com
* Prices are provided by our partners, as follows: Hotel-only deals: Prices are the average nightly price provided by our partners and include hotel taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details. Package deals: Prices are per person and subject to change. Prices include taxes but baggage and other non-hotel fees may also apply.
Traveller (5854)
360
Panoramas (2)
Pool & Beach (1374)

About

Location
Cleanliness
Service
Value
GreenLeaders Gold level
Located directly on the beautiful beach of Playa Paraiso (Mexico). All junior suites with Jacuzzi, DVD player, upgraded amenities. Exclusive dining plus dine around privileges at over 16 restaurants, 17 full service bars.
Read more
Property amenities
Pool
Room service
Restaurant
Fitness Centre with Gym / Workout Room
Free parking
Free Internet
Bar/Lounge
Spa
Breakfast included
Airport transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Golf course
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Paid Wifi
Sauna
Shuttle Bus Service
Tennis Court
Wheelchair access
Show more
Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Safe
Family Resort
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Code 10% Off: EXTRA10
Hotel deals

Location

Full view
Contact
Carretera Chetumal - P. Juarez Km 309, Playa Paraiso, Playa del Carmen 77710 Mexico
Getting there
Cozumel Airport17 mi
Cancun Airport20 mi
See all nearby hotels
6,052Reviews
6,525Photos
1,056Q+A
100Room tips
Traveller rating
  • 3,557
  • 1,606
  • 555
  • 199
  • 136
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
BEACH Beach was nice, water was clear. I don’t know if it was a slow week but we were able to get chairs by the beach whenever we went. They were in the sun and if we wanted any under shade we had to claim them at sunrise. Lots of places to get massages on the beach and didn't
Read more
We have been coming back to this resort now 3 times. We have lately just joined as club members and now we are able to come back more often for cheaper. All the food at this resort is amazing. Everyone here is willing to always say "Hi" and help you out if anything is ever
Read more
Response from Quality Manager I, Quality Manager at Iberostar Paraiso Maya
Responded today
Dear guest, Thank you entrusting in Iberostar Selection Paraiso Maya to spend your recent vacations. We are happy to learn that you are now part of the Iberostar family, and you will enjoy the special benefits and amenities in our worldwide destinations. Furthermore, it is gratifying to read that our vast culinary options, the friendliness of our team, our array of entertainment activities and our stunning pools exceeded your expectations. We hope to host you once again in the close future! Kind regards, Quality Manager Iberostar Selection Paraiso Maya
Read more
We just returned from the Iberostar Paraiso Maya one week ago from a trip with three families. I can honestly say it was the most beautiful resort we've seen and there was definitely something there to make everyone in our group happy. One of the families we travelled with had
Read more
Response from Quality Manager I, Quality Manager at Iberostar Paraiso Maya
Responded today
Dear guest, We are grateful that you chose to stay with us at Iberostar Selection Paraiso Maya on your most recent vacations. It is gratifying to read that you and your family had an amazing vacation with us and that you were delighted with our tasty gastronomic offer, Star Café, the wave pool, our Fit & Fun facilities, and the comfort of your room. Furthermore, we are glad to read that your kids had an amazing time at our Star Camp facilities, and our Shopping Center. It will be an honor to host you and all your family once again in the very close future! Warm regards, Quality Manager Iberostar Selection Paraiso Maya
Read more
This was our first time staying at an all-inclusive and I'm glad we chose the Iberostar Paraiso Maya. We knew that there were other resorts attached in the Iberostar resort location and I'm goad we selected the Maya because it allowed us to attend the buffets, restaurants and
Read more
Response from Quality Manager I, Quality Manager at Iberostar Paraiso Maya
Responded today
Dear guest, Thank you for choosing Iberostar Selection Paraiso Maya on your most recent vacations in the Mexican Caribbean. It was an honor to host you, and we are glad to know that you enjoyed our tasty culinary offer at the different gastronomic venues and our amenities. We cannot wait to welcome you back. Best regards, Quality Manager Iberostar Selection Paraiso Maya
Read more
We stayed at the Maya in February to celebrate my 40th and my son’s 5th birthdays. This was our second visit. The first being June 2018. I will touch on some specific things. STAFF: Excellent. Always smiling. Always willing to help. I would especially like to point out a few
Read more
Response from Quality Manager I, Quality Manager at Iberostar Paraiso Maya
Responded yesterday
Dear guest, Thank you for celebrating such special occasions with us at Iberostar Selection Paraiso Maya. We are delighted to read that you experienced nothing but an excellent service from all our team, especially from Giovanni, Yimi and Ivan, to whom we will gladly share your kind comments. Furthermore, it pleases us to know that our tasty drinks, culinary delicacies at our specialty restaurants, array of entertainment activities and our Star Camp, facilities were of your entire satisfaction. We hope to welcome you and your family again in the close future and offer you another amazing experience. Best regards, Quality Manager Iberostar Selection Paraiso Maya
Read more
Previous
Album Categories
All photosTravellerPool & BeachRoom & SuiteDining Family and Play AreasBusiness Centre & Event Rooms
Glass that was left after housekeeping cleaned it (7 hours and 4 phone calls later)
Glass that was broke during afternoon
Professional photo exclusively commissioned by TripAdvisorIberostar Paraiso Maya
The Presidential Suite at the Iberostar Paraiso Maya
Professional photo exclusively commissioned by TripAdvisorIberostar Paraiso Maya
The Presidential Suite at the Iberostar Paraiso Maya
Professional photo exclusively commissioned by TripAdvisorIberostar Paraiso Maya
The Doble Estandard at the Iberostar Paraiso Maya
PreviousNext
123456171
Do the family junior suites have 2 bathrooms
No... Single bathroom.
0 votes
Show all answers
Check out the specialty restaurants and book one for just the 2 of you (book early). Also maybe take a tour (Tulum was amazing) or to a sonote. Enjoy!!
0 votes
Show all answers
Yes They were working on that when we were there in October..
0 votes
We walked south past the corner down by Maroma Beach which was about a 50 minute one way walk. We have also gone north for a long way, but as mentioned, it is not as easy as going south. There is a private complex a short ways from Iberostar and you need to wade in the water for a couple of hundred feet to get around it and back onto the beach. Once you do that, you can go forever going north as well...
1 vote
Show all answers
PreviousNext
123456212
"rooms on the third floor are bigger and much more space."
"We were in the 6100 building which was quiet and also really close to the pools and beach. Loved our ground floor suite for ease of access."
"Larger rooms, family oriented, great food and best customer service!"
""Garden view" got us a quiet room in building 62. I think 61-64 would all be good."
"I stayed in a ground floor room and it was so quiet I didn't even know if people were passing by."
PreviousNext
12345620
PRICE RANGE
US$254 - US$584 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
iberostar paraiso maya hotel playa paraisoiberostar playa paraisoiberostar riviera mayaiberostar hotel paraiso mayaiberostar mayaiberostar grand paraiso
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del CarmenPlaya Paraiso
NUMBER OF ROOMS
434
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing