We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Iberostar Grand Hotel Paraiso

6,154 reviews
Save
Traveller (8535)
Pool & Beach (1652)
Room & Suite (1540)
Overview
  • Excellent84%
  • Very good11%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“tranquility pool”(364 reviews)
“surf and turf”(557 reviews)
“ocean front”(507 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5.0 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (6,154)Write a Review
Filter reviews
4,764 results
Traveller rating
3,883
601
192
57
31
Traveller type
Time of year
LanguageEnglish
More languages
3,883
601
192
57
31
Show reviews that mention
All reviewstranquility poolsurf and turfocean frontlobsterindoor poolstar friendsbutler servicebella vistalobby barpillow menuother resortsoceanfront roominternational buffetpool conciergewelcome homelunch buffettop shelf
FilterEnglish
Updating list...
1 - 5 of 4,764 reviews
Reviewed yesterday via mobile

My wife and I have been vacationing at Riu Palaces in the riviera maya area so we are using them as a comparator. Up front the Riu Palaces are about $800 a week less expensive - so a $1600 difference in cost. Riu over Iberostar:...More

1  Thank klong2018
Reviewed yesterday

This is our second visit, the first being 3 years ago and we wrote a review then. It was not a fluke that our experience was nothing short of superb on the first visit because we had a glorious time again. We stayed Feb 4-11...More

3  Thank RedStilettos
Reviewed yesterday

We stayed at the Iberostar Grand Paraiso 1/25-2/2/2018. From the moment they open the door of your transfer car from the airport you know you have come back home. After many hugs and hello's to everyone, they do everything possible to make sure your stay...More

1  Thank walli
Reviewed 2 days ago

We travel a lot and we never go back anywhere – there is just too much of the world we want to see. That being said, this is our third visit to the Iberostar Grand Paraiso because for a chill-on-the-beach vacation, it has been just...More

3  Thank PasqualeTravels
Reviewed 3 days ago

The Grand has a gorgeous and extremelly well kept property. Service in general was good, but not exceptional. We had some housekeeping issues which were solved, but were annoying. Food at the buffets was really good: varied and tasty. On the other hand, the a...More

1  Thank acukiert
View more reviews
PreviousNext
123456953
About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Beachfront
Free Internet
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Parking
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Hot Tub
Bar/Lounge
Spa
Golf course
Tennis Court
Heated pool
Indoor pool
Adult pool
Outdoor pool
Details
Price range
US$358 - US$809 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 On the Beach Hotel in Playa Paraiso
#1 Luxury Hotel in Playa Paraiso
#1 Top resorts Hotel in Playa Paraiso
#1 Green Hotel in Playa Paraiso
#1 Romantic Hotel in Playa Paraiso
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$358 - US$809 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 On the Beach Hotel in Playa Paraiso
#1 Luxury Hotel in Playa Paraiso
#1 Top resorts Hotel in Playa Paraiso
#1 Green Hotel in Playa Paraiso
#1 Romantic Hotel in Playa Paraiso
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (8535)
Pool & Beach (1652)
Room & Suite (1540)
Dining (1032)
Family and Play Areas (31)
Business Centre & Event Rooms (24)
Amenities (16)
Questions & Answers
Ask a question
Hilary R
20 February 2018|
Answer
Response from DeborahMc53 | Reviewed this property |
We used the company we booked our trip with. There are reps available at the resort, check the room near the lobby to find out when they will be there.
0
Votes
Go_HawksOmaha
20 February 2018|
AnswerShow all 3 answers
Response from PasqualeTravels | Reviewed this property |
Yes, but they are the soft ribbon type. Much better than the old plastic ones.
0
Votes
ams855
19 February 2018|
Answer
Response from humble2016 | Reviewed this property |
Yes very nice . Clubs rent is 50 or so , can't rember. Morning is better Hot
0
Votes
PreviousNext
123456372
Room Tips
"I would not recommend a ground floor suite unless you have mobility challenges as there are dozens of Mexican..."
Read review
"Ocean front rooms are 100% worth the upgrade. Best location and view."
Read review
"Loved our oceanfront room on the 2nd floor. First time ever we didn't switch rooms when getting to a..."
Read review
"A room closer to the main lobby cuts down your commute to the carts to take you to the other hotels for a la..."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing