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Iberostar Grand Paraiso

Traveller (9863)
360
Panoramas (4)
Pool & Beach (1771)
Overview
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Carretera Chetumal - P. Juarez Km 309, Playa Paraiso, Playa del Carmen 77710 Mexico See on map
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star accommodation
Additional information
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Rooms
3 Feb4 Feb
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1 room, 2 adults, 0 children
Standard Room
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Reviews (6,851)
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4,310
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All reviews tranquility pool surf and turf ocean front lobster la brisa star friends indoor pool lobby bar butler service other resorts pillow menu oceanfront room international buffet pool concierge welcome home lunch buffet top shelf
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1 - 5 of 5,285 reviews
Reviewed 3 days ago

My husband and I just got back from a week at the Iberostar Grand Paraiso for my husband’s 60th birthday. We were guests of close friends who are Silver Members of the Club there. It was by far the best vacation we have ever had!...More

Date of stay: January 2019
2  Thank KimE1733
Response from Quality Manager I, Quality Manager at Iberostar Grand ParaisoResponded 2 days ago

Dear guest, First and foremost, we would like to thank you for having chosen Iberostar Grand Paraiso to celebrate your husband´s birthday. It is an honor to know that our outstanding service and beautiful facilities surpassed your expectations and made you consider us, as a...More

Reviewed 5 days ago via mobile

My wife and I spent a really great moment at the Grand Paraiso. We were one week on November. First, everybody was so kind! Our butler Alberto did a really good job, kind and professional. All the restaurant are good quality and the fire show...More

Date of stay: November 2018
2  Thank florianrn
Response from Quality Manager I, Quality Manager at Iberostar Grand ParaisoResponded 3 days ago

Dear guest, First and foremost, we would like to thank you for choosing Iberostar Grand Paraiso to spend your recent vacation. It is rewarding to read that the friendliness of our team surpassed all your expectations and made of your stay a memorable experience. Your...More

Reviewed 6 days ago

In January of 2017 we tried (for the first time) A "Grand Collection" resort...in Rose Hall Jamaica.It became at the time our best All Inclusive experience to date. In January of 2018 we though we would try the Grand Paraiso in the Riviera Maya.That then...More

Date of stay: January 2019
1  Thank Randy1542013
Response from Quality Manager I, Quality Manager at Iberostar Grand ParaisoResponded 3 days ago

Dear guest, First and foremost, we would like to thank you for staying at Iberostar Grand Paraiso for the second time. We are delighted to read that our gastronomy, beautiful facilities, and amazing beach were of your liking. Furthermore, we are more than pleased to...More

Reviewed 6 days ago

From the time we arrived on the property you begin to feel special. The staff are very attentive to your every need. Check in was quick and comfortable. We booked a quiet pool view room and I requested the top floor, and the front desk...More

Date of stay: January 2019
2  Thank B9888LAstevew
Response from Quality Manager I, Quality Manager at Iberostar Grand ParaisoResponded 3 days ago

Dear guest, Thank you for taking the time to share a lovely review about your recent stay at Iberostar Grand Paraiso and for choosing us to celebrate your 25th Anniversary. We are elated to know that we made of your special celebration such a spectacular...More

Reviewed 1 week ago

This hotel has an amazing service level. We booked an ocean suite which was right on the beach with a fantastic view, a well filled mini bar and a private butler. Staff are all very friendly and service minded. Good food, freshly made fruit/vegetable juices,...More

Date of stay: November 2018
3  Thank vandalvivi
Response from Quality Manager I, Quality Manager at Iberostar Grand ParaisoResponded 1 week ago

Dear guest, First and foremost, we want to thank you for choosing Iberostar Grand Paraiso as your holiday destination. It is an honor to know that you had an amazing stay with us, thanks to our very friendly staff and vast gastronomic offer. Likewise, we...More

View more reviews
About
Description
Directly on the long, fine, sandy beach of Playa Paraiso in Mexico's Riviera Maya. Top 5-star luxury. Quiet and relaxing. Personal butler and concierge service. 24 hour all inclusive service. 4 a la carte More restaurants. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Beachfront
Free Internet
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Parking
Bar/Lounge
Spa
Breakfast included
Adult pool
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Golf course
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Refrigerator in room
Shuttle Bus Service
Tennis Court
Wheelchair access
Free High Speed Internet (WiFi)
Awards & Recognition
GreenLeaders Gold level
GreenLeaders Gold level
Hotel Style
Luxury
,
Romantic
,
Top resorts Hotels
,
Onsen
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenLeaders Gold level
GreenLeaders Gold level
Contact Information
Hotel Style
Luxury
,
Romantic
,
Top resorts Hotels
,
Onsen
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
310
Price range
US$418 - US$840 (Based on Average Rates for a Standard Room)
Also Known As
Iberostar Grand Hotel Paraiso
,
Iberostar Playa Paraiso
,
Playa Paraiso Iberostar
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Hotel class
Awards & Recognition
GreenLeaders Gold level
GreenLeaders Gold level
Contact Information
Hotel Style
Luxury
,
Romantic
,
Top resorts Hotels
,
Onsen
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
310
Price range
US$418 - US$840 (Based on Average Rates for a Standard Room)
Also Known As
Iberostar Grand Hotel Paraiso
,
Iberostar Playa Paraiso
,
Playa Paraiso Iberostar
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Photos
Traveller (9,863)
Room & Suite (1,791)
Pool & Beach (1,771)
Dining (1,278)
Family and Play Areas (40)
Business Centre & Event Rooms (27)
Amenities (16)
Nearby
Nearby HotelsSee all 11 nearby hotels
Iberostar Paraiso Maya
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.21 miles away
Iberostar Paraiso Lindo
7,320 reviews
.24 miles away
Iberostar Paraiso Beach
6,099 reviews
.27 miles away
Ocean Breeze Riviera Maya Hotel
207 reviews
.31 miles away
Nearby RestaurantsSee all 2 nearby restaurants
El Restaurante
7 reviews
.96 miles away
Tramonto
200 reviews
.84 miles away
Havana Moon
691 reviews
.91 miles away
Gong Taste of Asia
91 reviews
.85 miles away
Nearby AttractionsSee all nearby attractions
Iberostar Golf Club Playa Paraiso
798 reviews
.99 miles away
Rancho Bonanza
877 reviews
2.77 miles away
Santi Tour
377 reviews
.40 miles away
The Nicklaus Par Three Experience at Vidanta Riviera Maya
15 reviews
.74 miles away
Questions & Answers
Ask a question
Albertabound47
21 January 2019|
AnswerShow all 10 answers
Response from vandalvivi | Reviewed this property |
We stayed in the Grand Hotel in one of the Ocean front suites and had absolutely no noice from the adjoining rooms nor from the rooms above us. The suite is rather large and there is a door between the bedroom and the hall... More
0
Votes
Albertabound47
21 January 2019|
AnswerShow all 8 answers
Response from Bailey S | Reviewed this property |
We have been fortunate to visit the Grand on several occasions, with stays on the second and third floors of the main building including the ocean front location. From adjacent rooms including accommodations from above and... More
0
Votes
Wendylockett
16 January 2019|
AnswerShow all 6 answers
Response from Bailey S | Reviewed this property |
As mentioned in previous posts, it is not necessary to tip, but goes a long way to say thanks you for the hard work and service provided. Our schedule has always been to provide gratuities to the Bell Boys when first... More
0
Votes
Room Tips
"We were not in a beach view room, but loved our exceptionally private 2nd floor room overlooking the spa..."
KimE1733
3 days ago
Read review
"Superior Ocean Front (top floors) Building 70 & 71."
Randy1542013
6 days ago
Read review
"All rooms are decorated to look the same. Elevators are available in all buildings."
B9888LAstevew
6 days ago
Read review
"ocean view was great, son had pool view and it was great also"
patriciagC4501ZL
1 week ago
Read review
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