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Caretta Paradise

Traveller (219)
Pool & Beach (28)
Room & Suite (28)

About

Location
Cleanliness
Service
Value
Property amenities
Pool
Free Parking
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Airport Transportation
Breakfast Available
Children Activities (Kid / Family Friendly)
Paid Internet
Paid Wifi
Self-Serve Laundry
Wheelchair access
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Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Refrigerator in room
Good to know
HOTEL CLASS
106Reviews
219Photos
42Q+A
10Room tips
Traveller rating
  • 24
  • 36
  • 18
  • 17
  • 11
Time of year
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  • English
Popular mentions
Came at the begining of october, group of 16 of us. Lovely And clean hotel, pool sides was great for the children, the fun park with the bouncy castles was great but shame about the entertainment, we spent most of our nights getting a taxi into town which was expensive 8 euros a
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Response from prcaretta2019, Public Relations Manager at Caretta Paradise
Responded 3 Jan 2019
Dear chloeejjones We are of course sorry that you had an accident at Caretta Paradise and we hope you are during better. We are also sorry to hear that you don't feel that the hotel staff have been there during this, we will therefore go through the situation again. Kind regards Louise
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This was our first all inclusive holiday. We thoroughly enjoyed our stay. All the staff were very friendly. The room was lovely and clean. The food was tasty and there was a good variety. The water park was great. Thank you Caretta Paradise.
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Response from Gloria C, Public Relations Manager at Caretta Paradise
Responded 1 Nov 2018
Dear Jason G Thank you for your review and your kind words. We are glad to hear that you have enjoyed your holiday at Caretta Paradise Hope to see you and the family again Kind regards Louise
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Positives Lovely clean accomodation with swim up pool. It's 1.3m deep which is a bit much for small children (under 7 roughly) Nice dividing area in room to separate the children. Good choice of food available. It's a typical all inclusive selection. Treat yourself to a meal
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Response from Gloria C, Public Relations Manager at Caretta Paradise
Responded 1 Nov 2018
Dear Cookfamily2015 Thank you for your review. We are happy to hear that you and your family have enjoyed your holiday at Caretta Paradise and that you have enjoyed the pools and food that we provide. Regarding the entertainment, we are sorry to hear that it haven't lived up to the expectations this we will take a look at. Hope to see you and your family again some day Kind regards Louise
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+7
we loved the hotel and the room, we had a swim up which was amazing yes theres no stairs but you dont need them and cant see why people are moaning! food loverly always lots to choose from the drinks arent the best i will say that but your not going to get named brands in an
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Response from Gloria C, Public Relations Manager at Caretta Paradise
Responded 24 Oct 2018
Dear Kimberley T Thank you very much for your review and your kind words. Look forward to see you again Kind regards Louise
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Arrived here on the 8th of October and must admit to being terrified at what we’d find having read some of the horrendous reviews left by people, in all honesty I’d love to know why some Brits come abroad because you don’t get British food in a Greek all inclusive!! Here’s my
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Response from Gloria C, Public Relations Manager at Caretta Paradise
Responded 21 Oct 2018
Dear StephenGPB Thank you very much for your review. All in all it sounds like you and your family have had a nice holiday. We are aware of the problems with the drains, unfortunately this is a problem in many places on the Island, but we will see what and if we can do something about this. Regarding the bars, I don't think we will change to be bigger or more, as is has not been a problem during this season, but of course the staff are suppose to stay at the bar and help the guests. We are sorry to hear that you don't feel has the lifeguards have been at any help, because this really do care about there job, so of course we will have to look into this. Regarding the swim up pools. The pools are as advertised on the web site of Thomas Cook a shared pool between the ground floor rooms, and we have not had so many problem during the season with other using them, but we will take a look regarding the stairs. Regarding the fun park, it is a place that has nothing to do with the hotel, and therefore we can't make it a part of all incl. Kind regards Louise
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Album Categories
All photosTravellerPool & BeachRoom & SuiteDining Family and Play Areas
Some pictures of the kids play area and sports grounds also the finished park .
Family swim up suite
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123456
There wasn’t a soft play area but they had an inflatable park with bouncy castles and inflatable slides arcade games and trampoline. Think it was around €9 euro per child.
1 vote
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Hi There is no soft play area. We have the fun park at night where there is bouncy castles for 9 Euro and it is all night use, the fun park is not a part of the hotel, therefore it can not be a part of the all incl. There is a small play ground for the small children. And as it look like now Thomas Cook will be there with there kids club. Hope that was answer enough Kind regards Louise
0 votes
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Hi The water park is open for all and we never have a problem of running out of sunbeds and so on. Kind regards Caretta Beach
0 votes
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Hi We have not been in the situation that there was not enough sunbeds for all, not even in the high season, so I don't think this will be a problem next either. The fun park is open for all, it is not a part of the all incl, you pay for the things you use and eat and drink there, as the fun park is not a part of the hotel. Kind regards Louise
1 vote
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Mobile data was only good for browsing in this resort. No good for streaming Netflix etc.
0 votes
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1234569
"Don't bother with swim-up rooms, waste of time and money"
"Don’t book this hotel"
"shared pool"
"We were in D block. Very good position. Some other rooms are a little too close to the entertainment area."
"The swim up rooms are fantastic."
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12
PRICE RANGE
US$128 - US$332 (Based on Average Rates for a Standard Room)
LOCATION
GreeceIonian IslandsZakynthosTragaki
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