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Club Serena Resort

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147 Reviews from our TripAdvisor Community

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Showing 137: English reviews
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San Juan, Philippines
Reviewed 4 weeks ago

We got Casita 2, which is on the 3rd floor (no elevator). We were brought down and we were told that they would bring our suitcases up. Their front desk guy's name is Jaime. He isn't helpful at all. We needed to bring our suitcases all by ourselves because he just left them in the driveway and didn't have anyone...

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Thank RinkaSyCip
Cebu City, Philippines
Reviewed 2 January 2017

This visit we got the beach front house and it is a nice one. Although the room is not at its 100% it is already okey. The best about this place is what is in front of this property. The beach and the snorkeling spot is really great.

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Thank Chris C
london
Reviewed 2 December 2016

Again, if I could award half points, this place would have had a 2.5. The look of the room is lovely - very japanese randomly and the bar area is also quite pretty but the staff are totally disinterested. We were not impressed by the level of service which had been pretty good throughout out trip. Wifi is non existent...

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1Thank imp102
Dauin, Philippines
Reviewed 8 October 2016

Our friends stayed for a night and even though the room was nice, it was old and outdated. We ate at their restaurant a few times, and there wasn't anything special with the dishes. They were so - so, very simple dishes that had high price points for low flavor levels. One time, a dish we ordered was supposed to...

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1Thank IsawGirl
Reviewed 8 October 2016

Club Serena Resort is paradise on earth. We did Scuba diving with the millions of sardines , the awesome crew - they go beyond to make diving days spectacular. The sunset is also amazing ! We really enjoyed it.

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1Thank Liz M
Reviewed 12 September 2016

superb service from the reservation down to check-out , not too mention the amazing island hooping ...rooms are ok ,just need a little improvement , thank you to Mr. Hemie - Front Desk , and John for being a great tour guide . great food and ambiances ..thank you to all the waiters for a great set-up for our dinner...

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1Thank Rei Deles P
Cebu City, Philippines
Reviewed 9 September 2016

I have this disease of really scrutinizing hotel/resort service, cleanliness and food - I was pleasantly surprised! We got Cottage II and the rooms was good for the price - I just wished it had a TV though. The people were very attentive and accommodating. The massage was pricey but all worth it. The restaurant was OK, food was good...

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1Thank Joan O
Reviewed 7 September 2016 via mobile

If you guys are looking for a place to stay and relax this is the place!Me and my friends stayed for a night, which is our last night in our cebu trip and our experience with them was amazing! Very welcoming staff with smiles on their faces and will gladly answer all your questions.

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Thank Kevin Carl B
Quezon City, Quezon City, Philippines
Reviewed 23 August 2016

Super disappointing stay. - The room was dusty and caused my allergies to flare up - The shower floor had hair clogging the drain even before we used it - we asked them to clean and they said they would, but they didn't - The food was expensive, flavor wise and portion wise (everything was salty)- there is an additional...

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Thank Jane Rozette S
Auckland, New Zealand
Reviewed 10 August 2016

Room called the Governor's Suite was beautiful although it took a while to figure out how to operate the tv/dvd system. Food was the area that needed improvement. Took so long to cook and cost a lot more than it should! Beach area could do with regular clean-up after low tide (when all the rubbish has been washed up to...

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Thank J0v2014

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
In your room
  • Air Conditioning
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
Official Description (provided by the hotel)
We are Philippines Aquaholic Divers Inc. or simply AQUAHOLICS located in Club Serena Resort, Moalboal Cebu. We offer PADI Scuba Courses and Fun Dives, Freediving or Breathold Courses, Boating and Snorkeling Tours, Kawasan Waterfall Picnics, Canyoneering, Whale Shark Interactions, Motorbike Trailing. ... more   less 

Additional Information about Club Serena Resort

Address: White Beach, Moalboal 6032, Philippines
Region: Philippines > Visayas > Cebu Island > Moalboal
Price Range: £56 - £68 (Based on Average Rates for a Standard Room)
Number of rooms: 12
Reservation Options:
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Also Known As:
Club Serena Hotel Moalboal
Club Serena Resort Moalboal, Philippines - Cebu Island
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Questions & Answers

Here's what travellers have asked, with answers from Club Serena Resort staff and other travellers.
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Dubai, United Arab Emirates

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pick rooms with least amount of stairs because they will not help you bring your bags up.”
 of 5 bubbles RinkaSyCip, 24 Jan 2017 | Read review
“Best sunset views”
 of 5 bubbles H481DIlizm, 7 Oct 2016 | Read review
“in order to see the dolphin , need to wake-up at 6am”
 of 5 bubbles reidelesp, 12 Sep 2016 | Read review
“Bring insect repellant. There are a lot of mosquitoes. Bring a camera. The sunset is perfect.”
  • Love this little nook in our tree house.
 of 5 bubbles iaraerrikap, 26 Jun 2016 | Read review
“Tree house is enough.”
  • Tree house 1
 of 5 bubbles JeCano, 24 Jun 2016 | Read review
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