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I stayed here overnight to catch a flight from Malpensa to Paris the following day. I took a shuttle from the Milan train station to the airport, then the IDEA shuttle to the hotel. (All schedules were available on the hotel website.) I had a...More
The hotel is located really close to the airport, thing which makes this airport a very good choice if you have an overnight stop. It offers free airport shuttle every 20 minutes at the most busiest hours of the day and night. The hotel is...More
Thank Flaviu Ș
Response from Filippo Z, Direttore at Idea Hotel Plus Milano Malpensa AirportResponded 16 November 2017
we thank you for your personal comment and we are glad that you enjoyed all our services.
We wish to become your favourite hotel for your next stays in Malpensa.
The manager and the staff.
- We were at the designated spot for the shuttle bus at 01.30. We called the property and we were told that the shuttle was coming at 01.40 and it was the last bus. We called again at 01.50 as the bus never came and...More
One shuttle didn’t arrive so we had to wait for the next one. Very nearly missed the plane - give yourself a 30 min window to wait for the shuttle irrespective of the posted time.
Reception not helpful & disingenuous. Said they couldn’t call the...More
This hotel is close to the Milan airport. After many hours of travel from Australia we were so happy to sleep in a clean comfortable bed and good shower. The breakfast was an average Italian buffet breakfast with a coffee machine, but the price is...More
Response from Filippo Z, Direttore at Idea Hotel Plus Milano Malpensa AirportResponded 2 weeks ago
we are greatly pleased about your comment.
We will share it with our staff. Your satisfaction is the most appreciated reward for our work.
Hi, it is definitely best to ask the hotel about it. I stayed for a night only and I parked the car in the outdoor parking, belonging to the hotel, and they warned me that I could only park there till 8am or so...