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Grand Hyatt Macau

1,106 reviews
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Traveller (962)
Room & Suite (625)
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Overview
  • Excellent70%
  • Very good23%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5.0 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,106)Write a Review
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11 - 15 of 704 reviews
Reviewed 3 weeks ago

Wonderful suite with excellent service & food. Also offered was a discount on the dinner in the restaurant in the hotel; we had fantastic white & red wine with sensational filet mignon; just can recommend to stay there!More

Thank Nicolas M
Response from Grand Hyatt M, other at Grand Hyatt MacauResponded 3 weeks ago

Dear Nicolas M, Thank you very much for taking the time to pass on your comments with us. We are delighted to learn that you had an enjoyable stay and a wonderful dinning experience in our hotel. Thank you for staying with us and we...More

Reviewed 4 weeks ago

The staffs are helpful and very kind. The food on mazza9 is very delicious and u can understand why mazza9 is famous and popular in Macau. We stayed in the suite with the fountain view which is amazing cause the View are gorgeous. The room...More

Review collected in partnership with Hyatt Hotels
Thank josephineyip527
Response from Grand Hyatt M, other at Grand Hyatt MacauResponded 3 weeks ago

Dear josephineyip527, Thank you very much for taking the time to pass on your comments with us. We are delighted to learn that you are satisfied with the services and facilities in our hotel. We have noted your comments on the unpleasant smell in room....More

Reviewed 4 weeks ago

I used to stay at the Grand Hyatt Macau a lot when it was first opened, but with the opening of more and more luxury hotels in Macau in recent years, I have not returned for some time. This time we purchased the Grand Offer...More

Review collected in partnership with Hyatt Hotels
Thank lmpang
Response from Grand Hyatt M, Director of Rooms at Grand Hyatt MacauResponded 4 weeks ago

Dear lmpang, Thank you very much for taking the time to pass on your comments with us. We are delighted to learn that you are satisfied with the services and facilities in our hotel especially highlighting the hospitality extended to you by Cindy. I will...More

Reviewed 14 January 2018 via mobile

We were there for my husband’s birthday celebration from Jan12-13. It was my second visit at the hotel and I had also experienced the same hotel chain in other countries. However, this was my first time having a dedicated guest ambassador to introduce the overall...More

Thank waynecJ5863RL
Response from Grand Hyatt M, other at Grand Hyatt MacauResponded 3 weeks ago

Dear waynecJ5863RL, Thank you very much for taking the time to pass on your comments with us. We are delighted to learn that you are satisfied with the services and facilities in our hotel especially highlighting the services extended to you by Angel. I will...More

Reviewed 14 January 2018

This is the only hotel we will recommend to our friends and family. Clean and high quality guest room with comfortable bed, friendly and helpful staff, tasty buffet dinner at Mezz9 restaurant. This is no doubt for staying in this hotel again and again!More

Review collected in partnership with Hyatt Hotels
Thank Tinnie C
Response from Grand Hyatt M, Director of Rooms at Grand Hyatt MacauResponded 5 weeks ago

Dear Tinnie C, Thank you very much for taking the time to pass on your comments with us. We are delighted to learn that you are satisfied with the services and facilities in our hotel. Thank you for staying with us and we look forward...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Room Service
Bar/Lounge
Spa
Free Parking
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Free Parking
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Tennis Court
Details
Price range
US$178 - US$551 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Macau
#5 Family Hotel in Macau
#6 Business Hotel in Macau
#7 Luxury Hotel in Macau
#8 Romantic Hotel in Macau
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$178 - US$551 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Macau
#5 Family Hotel in Macau
#6 Business Hotel in Macau
#7 Luxury Hotel in Macau
#8 Romantic Hotel in Macau
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (962)
Room & Suite (625)
Dining (140)
Pool & Beach (34)
Amenities (61)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
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footloosetomcat
17 July 2015|
AnswerShow all 3 answers
Response from Bertha Y | Reviewed this property |
I prefer to book online eg. Bookingcom or Agoda.
1
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Room Tips
"Rooms in Grand Club Tower can access to the Club Lounge directly"
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"Make sure you get a room with a bathtub!"
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"Do try the buffet dinner at mezza9"
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"Have non-smoking floor"
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