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Hotel Okura Macau

1,678 reviews
#10 of 94 Hotels in Macau
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Traveller (1310)
Room & Suite (614)
Dining (102)
Overview
  • Excellent74%
  • Very good19%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“superior suite”(47 reviews)
“japanese style”(30 reviews)
“japanese hotel”(11 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Free Airport Transportation
5.0 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Reviews (1,678)Write a Review
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All reviewssuperior suitejapanese stylejapanese hotelwave poolgalaxy complexsauna roomcakebottle of red wineexecutive floorsteam showertea setgrand resort deckanniversary celebrationhealth clubbirthday cardchoose this hotelother hotels
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1 - 5 of 865 reviews
Reviewed 1 week ago via mobile

I usually only post about places that impressed me in some way. I had to think about this one but decided to because of the amazing customer service. Our stay was a one night package to celebrate a birthday. I wrote ahead to try to...More

Thank Kwok W
Response from OkuraMacau, Guest Relations at Hotel Okura MacauResponded 1 week ago

Dear Kwok W, Thank you very much for sharing your wonderful Okura experience with us on Tripadvisor. We were grateful to be chosen for your birthday celebrate destination. The happiness of our guests is always our top priority; we strive to deliver memorable and satisfying...More

Reviewed 2 weeks ago

The front desk staffs was very friendly.checkin was very fast.Room was very big and cleaned.Housekeeping staffs was very friendly and polite.wifi in room was very good.Would recommend this hotel to my friends.More

Review collected in partnership with this hotel
Thank yokemenglee
Response from OkuraMacau, Guest Relations at Hotel Okura MacauResponded 2 weeks ago

Dear yokemenglee, Thank you for choosing Hotel Okura Macau and taking precious time to give us the valuable feedback. Your kind encouraging words will be shared with our front desk and housekeeping staff. Meanwhile, it is heartwarming to hear that you are willing to recommend...More

Reviewed 2 weeks ago

Overall, it's a good hotel. The serivce is always polite, the indoor swimming pool is great, and the lockers include a sauna and a steam room. The gym is quite small though. Breakfast was good, but if possible, upgrade to the club lounge because the...More

Thank MysteriousTravler
Response from OkuraMacau, other at Hotel Okura MacauResponded 2 weeks ago

Dear MysteriousTravler, Thank you for the fantastic review. We are thrilled to know that you had an excellent stay with us and enjoyed our ideal location and warmest Japanese hospitality provided. Hotel Okura Macau is part of the Galaxy Resorts which is the truly integrated...More

Reviewed 3 weeks ago via mobile

We've just spent a wonderful 4 days in this fabulous hotel. The location is on the Highway. Our room was spotless, the bed was very comfortable and the staff was extremely helpful with all our site seeing and travel plans. We'd also like to thank...More

Thank Lee4489
Response from OkuraMacau, other at Hotel Okura MacauResponded 3 weeks ago

Dear Lee4489, Thank you for your amazing compliment to us and we truly appreciate your time on this. The convenient location and entire resort well planned with different shops together with different classes of hotels fulfill everyone needs and desires. Hotel Okura Macau built in...More

Reviewed 4 weeks ago

Our stay at Okura was one of the best we have had experienced. Luxury in its own accord. Very handy to have free shuttles as part of the Galaxy network. Just note outdoor pool is closed during winter period.More

Review collected in partnership with this hotel
Thank 477ash
Response from OkuraMacau, other at Hotel Okura MacauResponded 3 weeks ago

Dear 477ash, Thank you for choosing Hotel Okura Macau for your holiday destination. It gives us great pleasure to read that you have had an enjoyable experience during your stay with us. By providing complimentary shuttle bus services, we believe that convenience has been increased...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Casino and Gambling
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$161 - US$583 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Macau
#4 Romantic Hotel in Macau
#6 Family Hotel in Macau
#6 Casino Hotel in Macau
#10 Luxury Hotel in Macau
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$161 - US$583 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Macau
#4 Romantic Hotel in Macau
#6 Family Hotel in Macau
#6 Casino Hotel in Macau
#10 Luxury Hotel in Macau
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (1310)
Room & Suite (614)
Dining (102)
Pool & Beach (66)
Amenities (12)
Business Centre & Event Rooms (9)
Family and Play Areas (3)
Questions & Answers
Ask a question
soohan11
19 November 2017|
AnswerShow all 2 answers
Response from Ehlly | Reviewed this property |
Its about 10mins via walk from Hotel Okura to Venetian Hotel. Also they have complimentary bus that can goes to different hotels in Taipa Area from 11:30am to 9:30pm. So from Okura hotel you can take that bus to City of... More
1
Vote
shorougsoby
13 July 2017|
AnswerShow all 4 answers
Response from Pauline C | Reviewed this property |
I am not sure but I stayed at suit which always has two toilets, one bathroom and one big bed !
0
Votes
Marc G
8 June 2017|
AnswerShow all 3 answers
Response from cecil h | Reviewed this property |
I think it was 10 pm
0
Votes
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Room Tips
"All the rooms have a nice bathtub, which is comfy and includes a TV near it."
Read review
"No preference require"
Read review
"suites are especially good"
Read review
"Resort suitable for families"
Read review
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