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Grand Emperor Hotel

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Traveller (447)
Room & Suite (273)
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Overview
  • Excellent52%
  • Very good38%
  • Average8%
  • Poor1%
  • Terrible1%
Travellers talk about
“gold bars”(22 reviews)
“royal guards”(5 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Free Airport Transportation
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Grand Emperor Hotel
Special Rate: Room + Ferry tics HK$688
Offers from Grand Emperor Hotel
Special Rate: Room + Ferry tics HK$688
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Reviews (566)
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317 results
Traveller rating
161
115
28
6
7
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LanguageEnglish
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161
115
28
6
7
Show reviews that mention
All reviewsgold barsroyal guardsdepartment storenon smoking floorferry terminallobby floorsenado squarehong kongwithin easy walking distancecentral locationmacau towerfood courtfamily roomfree shuttlereception staffsmoking roomvisit macau
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1 - 5 of 317 reviews
Reviewed 3 days ago via mobile

we did just that - visit. and boy, we were glad it was included in our itinerary. there were gold bars on display upon setting foot at the lobby. english guards were stoically doing their duties at the main entrance. there was a carriage parked...More

Thank Irene F
Response from Jenny Z, Guest Relations Manager at Grand Emperor HotelResponded 3 days ago

Dear Irene F, Thank you so much for your lovely review and strong recommendation of Grand Emperor Hotel Macau. We are extremely happy to learn about you enjoyed our hospitality and had a wonderful time. Thank you for your kind compliments and we do hope...More

Hotel's Favourite
Reviewed 18 December 2017

Front desk Mr Rum was very helpful and professional. Ms Nicole and the team has done great job with birthday deco to our room too. The room was festooned with balloons, streamers and towel animals. On top of that, the hotel had gifted us a...More

Review collected in partnership with this hotel
1  Thank momo231
Response from Jenny Z, Guest Relations Manager at Grand Emperor HotelResponded 18 December 2017

Dear momo231, Happy birthday once again and we thank you for giving us feedback on your overall enjoyable stay. We are glad that you were impressed with our arrangements and service. Your kind recognition of our efforts is highly appreciated. Thank you for choosing to...More

Reviewed 2 weeks ago

We like the location and friendly staff. The room is spacious and clean. Basic toiletries were provided. We have a friendly guest officer, Ms Yoyo, who served us and attended to our needs. The hotel provides free shuttle bus to places of interest such as...More

Review collected in partnership with this hotel
Thank ongngo2018
Response from Jenny Z, Guest Relations Manager at Grand Emperor HotelResponded 2 weeks ago

Dear ongngo2018, Thank you so much for the perfect mark review and for sharing your experience on Tripadvisor. We are more than happy to hear that you enjoyed your stay with us, and you are impressed with our hospitality, location, room and dining experience. As...More

Reviewed 2 weeks ago

I recently had the pleasure of asking the concierge for assistance at the Grand Emperor Hotel. I was fortunate to have Mr. Owen Wu (Yu) assist me. Your hotel has an oustanding concierge asset as Mr. Owen Wu(Yu). He was extrememly courteous and helpful. We...More

Thank Felicita B
Response from Jenny Z, Guest Relations Manager at Grand Emperor HotelResponded 2 weeks ago

Dear Felicita B, Thank you for spending your precious time to support us with a perfect rating on Tripadvisor. It gives us great joy to know that your service experience with us was an overall pleasant one. Your kind words of praise on the delightful...More

Reviewed 2 weeks ago

We ditched the casino altogether - it's on a separate floor and completely out of the way - and just enjoyed our stay. The location is good: shuttle service to the ferry terminal and within comfortable walking distance of the historic centre.More

Thank Prakash_J_01
Response from Jenny Z, Guest Relations Manager at Grand Emperor HotelResponded 2 weeks ago

Dear Prakash_J_01, Thank you for choosing to stay at Grand Emperor Hotel Macau and for taking the extra time to review us on TripAdvisor. We are very happy to learn that you enjoyed your stay. We are also glad to know about the shuttle bus...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Business Centre with Internet Access
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Casino and Gambling
Details
Price range
US$128 - US$294 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Casino Hotel in Macau
#11 Spa Hotel in Macau
#14 Luxury Hotel in Macau
#17 Family Hotel in Macau
#17 Romantic Hotel in Macau
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$128 - US$294 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Casino Hotel in Macau
#11 Spa Hotel in Macau
#14 Luxury Hotel in Macau
#17 Family Hotel in Macau
#17 Romantic Hotel in Macau
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (447)
Room & Suite (273)
Dining (143)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
teeely
1 February 2018|
AnswerShow all 3 answers
Response from Jenny Z | Property representative |
Dear teeely, Thank you for your interest in Grand Emperor Hotel Macau. We would suggest you to choose the family room. There are one king size bed (2 meters times 2 meters) and one single size bed (2 meters times 1.2... More
0
Votes
Naomeri
6 November 2017|
Answer
Response from Jenny Z | Property representative |
Dear Naomeri, Our buffet breakfast is MOP/HKD$165 per person. Thanks!
0
Votes
Room Tips
"I always pick Non Smoking rooms!"
Read review
"Great views"
Read review
"need to stay on 17/F if you would like non-smoking room"
Read review
"Have stayed in 3 different rooms and found that all 3 were perfect."
Read review
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