Stayed in the premium bungalows with beautiful sea views and stunning sunsets. Location is superb and so relaxing and tranquil. The food is quite good and we always found something tasty - desserts are to die for!!! Staff are very friendly and helpful and we will definitely be back next year.
Great hotel on the outsklrts of Kos town. The staff was helpful, rooms were kept pretty clean and the facilities were pretty well kept and organized. We had a beautiful view from our newly refurbished bungalow which we really appreciate and enoyed.
Food tasteless, not much choice felt like a canteen no atmosphere a bit of background music would’ve helped. Not enough staff those who were working looked overworked. Beach restaurant was closed, was told this on arrival, website said open Stayed in premier bungalow, newly refurbished with beautiful view. Kettle in room with no tea/coffee/milk, were not told if we wanted the facilities they would’ve provided Aircon wasn’t working, contacted reception told its available 21.30-4.30hr and to call back. When contacting, they said the air-con is broken gave us an industrial fan! We paid premium bungalow with priority access to pool/sunbeds. On day 7, a couple told us to move from the bed as allocated to them, we’re premium & not allocated beds! Spoke to manager who said beds are allocated to room and we have it wrong, I showed him Jet2 website, his own leaflet & pool sign. He paraded us around the busy pool, to show us the sunbed with our room number, which wasn’t there. Proceeded to allocate beds furthest away from our room, need our bathroom due to C19. He asked what beds we’d like, I didn’t feel comfortable having this conversation at the pool & to meet later. Later, I said I wanted the beds we were moved from, he shouted at us in front of a busy reception, I asked why he’s raising his voice he stormed off slammed door, no resolution. This experience made us feel unwelcome & uncomfortable we moved hotel. The hotel has potential to be amazing, under different leadership…
Returned last week from Aeolos Beach Hotel and already want to rebook. Felt completely safe in these troubled times. The staff are amazing a special mention to the reception team who was most helpful in arranging our rooms, and the lovely service team that always had a smile on their face. Rood outstanding, facilities outstanding, location excellent. I can’t wait to return
Had the greatest romantic holiday. Staff extremely helpful and happy to organise my surprises...... Beautiful facilities in very good location. Well done! I am sure all your customers must be very satisfied.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing