The Crooked Swan
4 Church Street, Crewkerne TA18 7HR England
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Room & Suite (45)
Dining (12)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#1 of 2 inns in Crewkerne
Location
Cleanliness
Service
Value
Travellers' Choice
Previously The Swan Hotel, or the Swan Inn, now reborn as the Crooked Swan. Fully refurbished and and open July 2019! We are looking forward to welcoming you to a new chapter in this wonderful Inns history. With a bar, restaurant, 8 beautiful rooms (and function room - opening September)
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Free breakfast
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Non-smoking hotel
Outdoor furniture
Street parking
Wifi
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
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Room features
Allergy-free room
Blackout curtains
Desk
Housekeeping
Clothes rack
Coffee / tea maker
Extra long beds
Walk-in shower
Private bathrooms
Tile / marble floor
Electric kettle
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Centrally Located
Romantic
Languages Spoken
English
Location
63Somewhat walkable
Grade: 63 out of 100
10Restaurantswithin 0.3 miles
7Attractionswithin 0.3 miles
4 Church Street, Crewkerne TA18 7HR England
Getting there
Car HireSee all Crewkerne car hire
144Reviews1Q+A17Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
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Most Recent
This was our second stay here , the rooms are beautiful and service is second to none from all staff (housekeeping, bar staff , management and chefs) we got engaged while staying and Meghan and the team treated us like family and celebrated with us and made us feel so special.We have already booked up for our Xmas stay there and can’t wait
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Date of stay: August 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
What a gem we discovered, wonderfully decorated with big free standing bath, big room tastefully decorated and quiet despite the fact it’s in a busy pub. The restaurant was wonderful with fabulous food and excellent staff, what I found the most unique was the staff who were like a family, they extended such great professional service beyond most 5 star hotels, we stayed 3 days and will be returning. Highly reccomend
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Date of stay: August 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: Any suite with free standing bath, four poster room or honeymoon suite
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Ate dinner here on Friday night. All a bit ramshackle - chairs uncomfortable, glasses were dirty, tables sticky and a strange waft of cabbage in the air. Waitress while polite, was not particularly knowledgeable about the menu. But get this, the food was really quite good - very tasty and well presented. Service good too. With a little bit of love and attention this place could really be quite good.
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Date of stay: June 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
The rooms are superb and enjoyably decorated with multiple antiques which offer a unique charm to too often bland rooms in many places (the owners wife is an antique dealer). Beds wonderfully firm and comfortable. We had Sunday roast lunch and the lamb was the best lamb I’d had on the whole trip, beautifully medium rare with a wonderful mint sauce, not the overdone dry stuff covered in gravy to cover it up one often gets at pub Sunday carveries. The enclosed outdoor sitting area in back offered a large pleasant space to relax and for smokers an outdoor retreat. The staff was delightful! Clearly the pub has become the vibrant center of Crewkerne pub life and has a special energy and quality to its uniquely renovated life.
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Date of stay: April 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Today we came for lunch . The menu choice very limited so we opted for fish and chips. They were cooked perfect . We then ordered a couple of desserts dark chocolate Torte and rum and raisin ice cream. Waited ages then we were brought our desserts. Which was chocolate cake and vanilla ice cream. When I called the waitress to complain I was told they had run out. If I had been told we would have chose differently. When paying we were still charged full price . This stage the chef and I assume a lady which was the manager were sorting our bill. They asked if everything was OK so I said well not really. We weren't impressed being given cake. With this he tried to argue that it was torte. When I explained that I am a qualified chef he then tried to say this was Italian. At this stage the manageress walked off laughing. He then said it was almond. At this point I had to walk away. Take responsibility and please don't treat your customers as if we are stupid. If you mess up then just own up. If this had almonds in then you should have informed us due to allergens. Nut allergies can kill. Your chefs attitude absolutely stinks.…
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Date of stay: February 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The actual hotel is lovely, the room was nice and the food was good. BUT the fire alarm went off in the middle of the night so all x8 guests evacuated and there was not a single member of staff on site. Despite calling the number on the alarm system we stood outside for almost an hour with zero attendance before another guest went in and reset the alarm himself (there was no sign of an actual fire) so we could go back to bed. When we left at 0715 later that morning there was still no employees to be seen. Pretty poor customer service and I dread to think what might have happened in a real fire.
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Date of stay: February 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Crooked Swan, Owner at The Crooked Swan
Responded 20 Feb 2023
Hi Elkie, I am sorry that your experience with us was not up to the standard we like to provide. It would be great if you could call me direct to discuss the issue. Many thanks Megan General manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
First impression when I walked in was that it was a pub. However the owners will remember me as being the guy who was overnighting with my family and two dogs. The welcome was warm but on being taken to our rooms, we were amazed by the joyful quirkiness of this hotel. I don't want to give any secrets away but the attention to detail is great and the beds are Savoy/Claridges compatible for comfort. We ate in the restaurant and the food was really, really good, meeting some really friendly local people (because we had two big dogs with us). Breakfast was great and everyone we met greeted us with genuine friendliness and kindness. Thanks....we will be back!
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Date of stay: January 2023
Value
Rooms
Service
Room Tip: I think all rooms are great and each very different
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
This was my third visit to The Crooked Swan this year and the first time I have stayed away over Christmas and boy did this not disappoint. Meghan and the staff worked tirelessly and sacrificed their time away from family. As always the room was top notch and the five course Christmas dinner was lights out fantastic. For anyone fancying a break from the chores of Christmas then book up at The Crooked Swan for next year. I will definitely be staying again sometime in the Spring,
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Date of stay: December 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Really welcoming,gorgeous room,delicious breakfast. Perfect location in the centre of Crewkerne,feels like a cross between a bouji boutique hotel and really cool local pub. Would definitely stay here again and would highly recommend.
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Date of stay: December 2022Trip type: Travelled solo
Room Tip: There is a parking bay directly opposite if you’re only arriving later in the day and able to...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We’ve just had a night at this wonderful place! Warm and welcomng reception from all the staff. Lovely room. We have a superb evening meal and breakfast was equally brilliant! We shall certainly be back!
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Date of stay: December 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
PRICE RANGE
US$191 - US$214 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandSomersetCrewkerne
NUMBER OF ROOMS
8
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Claim Your ListingTHE CROOKED SWAN - Updated 2023 Reviews (Crewkerne)
Frequently Asked Questions about The Crooked Swan
Which popular attractions are close to The Crooked Swan?
Nearby attractions include Crewkerne & District Museum (0.06 miles), Crewkerne Antiques Centre (0.05 miles), and The Royal Oak (0.2 miles).
What are some of the property amenities at The Crooked Swan?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at The Crooked Swan?
Top room amenities include blackout curtains, a desk, and extra long beds.
What food & drink options are available at The Crooked Swan?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Crooked Swan?
Yes, paid public parking nearby and street parking are available to guests.
What are some restaurants close to The Crooked Swan?
Conveniently located restaurants include Oscars Wine Bar, Crooked Swan, and Bilbys.
Is The Crooked Swan located near the city centre?
Yes, it is 0.1 miles away from the centre of Crewkerne.
Are pets allowed at The Crooked Swan?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to The Crooked Swan?
Many travellers enjoy visiting Mapperton House, Gardens & Wildlands (7.4 miles), Barrington Court (5.9 miles), and Dawe's Twineworks (5.1 miles).
Is The Crooked Swan accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.