We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sutera Sanctuary Lodges

110 reviews
Save
Traveller (110)
Room & Suite (34)
Dining (15)
Overview
  • Excellent33%
  • Very good47%
  • Average10%
  • Poor5%
  • Terrible5%
Travellers talk about
“peak lodge”(8 reviews)
“kinabalu park”(11 reviews)
“chit chat”(3 reviews)
Free Parking
Breakfast Buffet
Restaurant
Room Service
Family Rooms
Paid Wifi
3.0 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
Reviews (110)Write a Review
Filter reviews
105 results
Traveller rating
36
46
12
6
5
Traveller type
Time of year
LanguageEnglish
More languages
36
46
12
6
5
Show reviews that mention
All reviewspeak lodgekinabalu parkchit chatmanukan islandextended stayopen fireplaceportable heaterfire placespent nightsliving roommemorable experiencemt kkhot showertea and coffeenasi lemakfresh airporridge
FilterEnglish
Updating list...
1 - 5 of 105 reviews
Reviewed 1 week ago via mobile

The Lodge is where we stay. It has 2 bed rooms, a king size bed and 2 twin beds in the other room. There is a sitting room with TV, a fire place and a dinning room with mini fridge. A kettle and coffee making...More

Thank JUDYLEE2003
Response from SuteraSanctuaryLodge, General Manager at Sutera Sanctuary LodgesResponded 3 days ago

Thank you for taking the time to highlight your satisfaction during your recent stay. We love hearing about your experiences. When you have time to spare; do check out our Facebook and Instagram for updates and promotions that might be of interest to you. My...More

Reviewed 3 weeks ago via mobile

The best place to stay and really love the view. I did not remember what was the price per night for the lodges since it was my uncle paid it.. hehehe.. but it provide free breakfast! It was fun! And the services was one of...More

Thank Jeffrey H
Response from SuteraSanctuaryLodge, General Manager at Sutera Sanctuary LodgesResponded 2 weeks ago

Thank you for taking the time to highlight your satisfaction during your recent stay. We are glad that you enjoyed your gathering and that we were able to be a part of that experience by accommodating you and your family. When you have time to...More

Reviewed 18 January 2018 via mobile

We stayed at the liwagu suite and the room was great. However the food was terrible and overpriced. You are some distance from anywhere and eating at the lodge is almost the only option. You are picked up to go up the mountain for breakfast...More

Thank Paul B
Response from SuteraSanctuaryLodge, General Manager at Sutera Sanctuary LodgesResponded 19 January 2018

Thank you for taking the time to highlight our shortcomings during your recent stay. We take account all your valuable comments and will further evaluate our products to ensure our guests have a comfortable stay. We hope you do give us another opportunity to accommodate...More

Reviewed 14 January 2018

We had an amazing stay at this property (Summit lodge specifically)! Pros: Amazing view of the mountain right outside the main balcony in the morning Dedicated, friendly and accommodating staff; they are always anticipating our needs! Good selection of food in the two restaurants offered...More

Thank Lynn L
Response from SuteraSanctuaryLodge, General Manager at Sutera Sanctuary LodgesResponded 19 January 2018

Thank you for taking the time to highlight your satisfaction as well as our shortcomings during your recent stay. We take account all your valuable comments and will further evaluate our products to ensure our guests have a comfortable stay. When you have time to...More

Reviewed 7 January 2018

In the past l have stayed a few times and have just come back from a relaxing weekend. This is the place to stay when exploring everything the park and Mt Kinabalu has to offer. The lodges are all well equipped and great for spending...More

Thank Thor G
Response from SuteraSanctuaryLodge, General Manager at Sutera Sanctuary LodgesResponded 19 January 2018

Thank you for taking the time to highlight your satisfaction during your recent stay. When you have time to spare; do check out our Facebook and Instagram for updates and promotions that might be of interest to you. My team and I certainly look forward...More

View more reviews
PreviousNext
12345621
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Room Service
Hotel Amenities
Free Parking
Room Service
Things to do
Restaurant
Details
Hotel class
Room types
Family Rooms
Details
Hotel class
Room types
Family Rooms
Add Photo Photos
Traveller (110)
Room & Suite (34)
Dining (15)
Family and Play Areas (3)
Questions & Answers
Ask a question
333lovetotravel888
9 September 2016|
AnswerShow all 2 answers
Response from eriksoo | Reviewed this property |
It has already been operating since last year. The quake only halted operations for a few months
0
Votes
RifkiAkbar
30 April 2015|
Answer
Response from Paul B | Reviewed this property |
Its pretty bad.
0
Votes
PreviousNext
12
Room Tips
"Summit lodge directly faces the mountain, if you wake up early in the morning, you are in for a treat! The..."
Read review
"Make sure to check with your booking agent what service is inclusive"
Read review
"Great view , choose garden, summet, peak, and kinbalu lodge"
Read review
"If you have a good budget, get the personal chalet as it offers better privacy."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing