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Crown Regency Suites Mactan

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Crown Regency Suites Mactan
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214 Reviews from our TripAdvisor Community

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Showing 174: English reviews
Cambridge, United Kingdom
Reviewed 3 weeks ago

Second stay here. Still the decor is looking dated, but clean. Room comfortable with cooking facilities but no utensils. Mini bar but only water provided. No room safe. Beds very comfortable. A free shuttle service for Mactan Airport. Concierge very helpful. I visited during Sinulog so very lively and noisy but great to see. I would recommend this hotel and...

Thank mmlcmckay61
Reviewed 29 December 2016

We have stayed before over ten years before had great service now the breakfast for two mornings had bugs and hair in food so bad.front desk can not speak English can not cummicate with people there really need to change things or there will keep going down most terrible experiences we had ever had with a resort

Reviewed 21 December 2016

The hotel was not too bad. However, it looks older than the ones in the photo. Would be good to do an uplift and provide better lighting as it looks too dark and dull in the lobby and in the rooms. The furniture needs a little bit of updating. The sizes of the rooms are good but it needs a...

1Thank Sheilzy1972
Dhaka City, Bangladesh
Reviewed 3 December 2016

I had to stay at this hotel for business purpose. I was attending a conference for 5 days. In comparison to other hotels, it comes with a good price including shuttle facility from Airport to Hotel and Hotel to Airport (if you inform in advance). Rooms are quite big and homely with a classic look. Reception has been pretty helpful...

Thank Shaharyar15
Cebu City, Philippines
Reviewed 13 November 2016

We stayed there for three days and two nights. Had my wedding preparation and reception held there. Overall it was a great stay and great service. I would like to give a big shout out to the following people: Mitch of sales department - she was very helpful and patient. She made sure everything was going smoothly from initial talk,...

2Thank r0dney2016
Reviewed 1 November 2016 via mobile

I stayed here for 2 nights and 2 days courtesy of my company's account. The upside of this hotel is it's proximity to the airport and the convenience store downstairs. However, I would say that the service (with the exception of the front office), amenities, food and most everything else are below par. One morning when I used the escalator,...

Thank babyspring
Reviewed 30 October 2016 via mobile

Stayed here for 3 nights and will not go back. Lobby was hot, apparently their aircon was under repair. Breakfast buffet area was also warm, not conducive to having your hot coffee to start your day. As was previously reviewed buffet platters only had remnants of the food and was not replenished. Room was big but sadly the aircon was...

1Thank alice617
Johor Bahru, Malaysia
Reviewed 19 October 2016 via mobile

We chose Crown Regency Suites Mactan, as the location is quite near the airport. It was convenient for us, as it was only a 15minutes drive. The hotel was an apartment style concept. The lobby was fine, not big enough for big groups but it was decent. Staffs were friendly and polite. The room (one bedroom suite) that we stayed...

Thank Jhens_Heart
Reviewed 15 October 2016

Taxi had to drive thru, what looked like a slum, to get to the entrance. Beggars were out in force. After a 26 hour flight, all I wanted was a shower, that didn't happen for 3 hours, as I changed rooms 3 times. The rooms had no working A/C, Mold in every corner of the bathroom. The rooms were dated,...

Thank Irwin K
Croydon, United Kingdom
Reviewed 11 October 2016

I was working with a tighter budget on this trip, so tried an alternative to staying in Cebu City. Near Mactan Airport, this hotel provides reasonable accommodation. Free airport transfer is provided, as well as free parking, if you have your own car. In room fridge and microwave were also useful. Upon checking in, we were first given a room...

Thank Joseph B

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  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Sublime, captivating, and historical. Crown Regency Suites & Residences is located in an island famous for benchmarking a heroic event in the past or the famed Battle of Mactan, "Ang Kadaugan" or The Victory. Its interiors are a reflection of the indigenous nature of the city and its rich cultural history. Featuring 112 spacious and elegant suites and 36 picturesque garden villas, this Mediterranean-inspired property was one of the first in the Crown Regency Hotels & Resorts collection. The hotel is devoted to the pursuit of service and elegance that extends world-class comfort to every guest from arrival to departure. This 3-star hotel features the signature Lobby Lounge and other dining options, a sports center, a grand ballroom, a swimming pool, a playground, and a multi-purpose hall that can accommodate up to 1,800 guests. Guests will feel victorious in life while they stay at this grand hotel. Crown Regency Suites & Residences offers guests an extraordinary place that is created by combining exceptional architecture and structure, expressive décor and artistry, and magnificent features all in one great location. Airport pickup and drop off is available and free for all guests. ... more   less 

Additional Information about Crown Regency Suites Mactan

Address: Maximo V. Patalinhug Jr. Avenue, 6015, Philippines
Region: Philippines > Visayas > Cebu Island > Mactan Island
Price Range: £39 - £135 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crown Regency Suites Mactan 4*
Number of rooms: 148
Reservation Options:
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Also Known As:
Crown Regency Suites Mactan Hotel Mactan Island
Regency Mactan Island
Mactan Island Regency
Crown Regency Suites Mactan Cebu Island/Mactan Island
Hotel Style:
#6 Luxury Hotel in Mactan Island
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Questions & Answers

Here's what travellers have asked, with answers from Crown Regency Suites Mactan staff and other travellers.
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Questions? Get answers from Crown Regency Suites Mactan staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Wifi terrible breakfast buffet needs to get fixes and starting having clean place and have more variety get rid of bugs”
 of 5 bubbles R0bertsF, 28 Dec 2016 | Read review
“Quiet place, rooms are pretty big and homely, transportation facility”
 of 5 bubbles Shaharyar15, 2 Dec 2016 | Read review
“Best Hotel if you want to be near the Airport.”
  • Villas
  • Relaxing Bed
 of 5 bubbles rezhenc, 26 Aug 2016 | Read review
“Rooms far from the road side are quieter. Stay away from the rooms near the pool, particularly those on the 2nd floor.”
 of 5 bubbles alyssamarieq, 19 Aug 2016 | Read review
“Even high floors can hear road noise”
 of 5 bubbles GChrisJ, 15 Jun 2016 | Read review
5 of 5