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Club Med Rio Das Pedras

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Club Med Rio Das Pedras
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2,239 Reviews from our TripAdvisor Community

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Showing 144: English reviews
1 review
Reviewed 4 days ago NEW via mobile

Beautiful place with lots of good food but dont waste your time getting in a long line to make reservations at the Jangada Restaurant, it's a valid experience if the reservation is easy to make, but you can pass on it if the waiting is big. If you have young children it's a very good option. There are activities for... More 

Helpful?
Thank Daniella F
Uruguay
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 October 2016

Traveling with 3 kids, great facilities and lots of activities for children and adults as well. Good quality food and great location, beach is nice but not the most beautiful brazilian beacj. All staff had a very positive attitude, we really enjoyed it, would recommend for families specially.

Helpful?
1 Thank LauGugli
Johannesburg, South Africa
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 2 October 2016

We have stayed at - and loved - Club Meds elsewhere, and this resort didn't disappoint in terms of the winning Club Med formula of outstanding facilities, stunning setting and boundless hospitality. However, this resort is different in that it is very focused on its dominantly domestic - rather than international - clientele. I would estimate that probably 80% of... More 

Helpful?
Thank CatherineReichardt
Club Med Ψ, Public Relations Manager at Club Med Rio Das Pedras, responded to this review

Hello, We're happy to hear you enjoyed your time and Club Med Rio Das Pedras! It’s nice to hear that the accommodations were pleasing and our GOs were helpful. We thank you for your review and hope to see you again soon! -The Club Med Staff More 

Sandnes
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 September 2016 via mobile

We had an excellent stay at Club Med together with our family. Great staff, great food, great entertainment, good and spacious room. The only downside was the weather. It rained all weekend and was a bit cold. However the hotel had plenty of activities going on, so the children really love it. We will definetly go back.

Helpful?
Thank Hanne Thorsen M
Club Med Ψ, Public Relations Manager at Club Med Rio Das Pedras, responded to this review

Hello, Thanks so much for the great review. We loved hearing how much you enjoyed the entertainment and hotel. We are sorry the weather was such an inconvenience. Hopefully you can make it back soon when it more sunny! -The Club Med Staff More 

Nuremberg, Germany
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 6 September 2016

This was my 4th vacation at ClubMed, and it was not as expected. The location itself is quaint and picturesque. Village is smaller than the ones I have been before (up to 950 person) . At the moment there are two new 5 tridents houses under construction. Spa / Hamam / Wirlpool need a make over too as they are... More 

Helpful?
Thank EKazmina
Club Med Ψ, Customer Relations at Club Med Rio Das Pedras, responded to this review

Dear EKazmina, Thank you for your continued loyalty to Club Med! We are delighted our Chef de Village and other GO’s made you feel welcome. Our chefs are exceptional and we are thoroughly happy you enjoyed our cuisine. We apologize some of your stay did not meet your expectations, but rest assured, your comments will be shared with our management... More 

Lublin, Poland
Level Contributor
5 reviews
5 hotel reviews
Reviewed 4 September 2016 via mobile

I spent one week in Club Med Rio das Pedras in June/July 20 with my 10 years old daughter Justyna. We had a wonderful time there! The village is nice, beutifully situated between the ocean and the mountains. The rooms were OK, comfortable and clean. A little problem appeared about the air condition -night were cold and a lot of... More 

Helpful?
Thank Marta Z
Club Med Ψ, Customer Relations at Club Med Rio Das Pedras, responded to this review

Hello Marta, We were happy to provide you with a great holiday. It was great to read that you liked our grounds, food, night shows, and lovely GOs. Thank you for letting us know about your disappointments with the A/C. We will be passing your comments on to the appropriate team for review. It would be wonderful to welcome you... More 

Rio de Janeiro, RJ
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 August 2016

We were staying for a week and these days were wonderful. Guests have many options for sports and integration with other guests. My son (4) loved the Mini Club and the GOs, especially Success, Maylis, July, Carmen, Gika, Deborah and the phenomenal Coxinha. Unfortunately, for the meals offered by the hotel I can not do compliments. Every time my family... More 

Helpful?
Thank Marcia_Barroso
Club Med Ψ, Customer Relations at Club Med Rio Das Pedras, responded to this review

Hello, We’re so glad that your time at Club Med Rio Das Pedras was wonderful. We’re happy that your son enjoyed the mini club and that our GOs impressed you. Thank you for expressing your thoughts about our food quality. We will be sure to pass your comments on for further review. We hope we can see you and your... More 

1 review
Reviewed 22 August 2016 via mobile

It was a great experience!!! Club Med at this moment has the best GOs: Maylis, Marco, Dau, Barbara, Debora, Stefanie, João Paulo, Coxinha, Sucesso and all the great guys from Petit Club. Club Med Rio das Pedras also have friendly waiters like Rafinha and Firmino. I certainly recommend you to go and enjoy your time with your family. I think... More 

Helpful?
Thank Clara M
Club Med Ψ, Customer Relations at Club Med Rio Das Pedras, responded to this review

Hello Clara, We’re so happy that you had a great experience at Club Med Rio Das Pedras. Thank you for your compliments of our GOs and our family friendly atmosphere. We can’t wait to see you and your family again here in September. - The Club Med Team More 

Greetham, United Kingdom
1 review
Reviewed 7 August 2016

We were really impressed with Club Med Ria Das Pedras After a very long flight, we were met at the resort by the lovely Daniela. Her attention to detail and helpful manner throughout our 2 weeks were second to none. She couldn’t do enough for us! The cuisine at all times was sublime, something for everyone. Our 2 boys aged... More 

Helpful?
Thank Gillian C
Club Med Ψ, Customer Relations at Club Med Rio Das Pedras, responded to this review

Hello, We’re thrilled you and your family enjoyed your holiday with us! We’re always happy to offer something for the whole family and we’re glad you got to experience the best of our property. We appreciate that your boys enjoyed our buffet as well! We will forward your comments to the GO’s to let them know you were pleased with... More 

Sao Paulo, SP
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 24 July 2016 via mobile

If you like the clubmed style, you will for sure enjoy your stay. With its all-inclusive package, you will eat and drink as much as you can... But get ready to burn the excess of calories in several sport activities! I practiced tennis everyday and the instructors (Badr, Thiago and the team) were great! Nicola, the general manager, "Palito", "Coxinha"and... More 

Helpful?
Thank Murilo B
Club Med Ψ, Customer Relations at Club Med Rio Das Pedras, responded to this review

Hello Murilo, We’re so glad you included a wonderful all-inclusive experience at our exotic Club Med Rio das Pedras. We’re happy that you connected with our amazing GOs and enjoyed our fantastic parties!. Even better, we are overjoyed that you had a great massage with Barbara. We apologize for your disappointments with your stay and we hope that we can... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Internet
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
GreenLeadersBronze level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
South of Rio de Janeiro, the Village of Rio das Pedras nestles amid lush greenery set at the edge of a long beach in Brazil. The Village's colonial style bungalows mingle in harmony with the surrounding wildlife. The large seafront swimming pool lies next to the restaurant where after a day of water-skiing or excursions, a variety of buffets await you. Here in this unique location, the live music and warmth of the Brazilian welcome will sweep you away into another world. ... more   less 

Additional Information about Club Med Rio Das Pedras

Address: Rodovia Rio Santos BR 101 Km 441, Mangaratiba, State of Rio de Janeiro 23860-000, Brazil
Region: Brazil > State of Rio de Janeiro > Mangaratiba
Price Range: £262 - £611 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Club Med Rio Das Pedras 4*
Number of rooms: 324
Reservation Options:
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Also Known As:
Club Med Rio Das Pedras Hotel Mangaratiba
Club Med Mangaratiba
Mangaratiba Club Med
Club Med Rio Das Pedras Rio De Janeiro, Brazil - Mangaratiba
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Questions & Answers

Here's what travellers have asked, with answers from Club Med Rio Das Pedras staff and other travellers.
59 questions
Ask a question

Dear Clubmed team!

We have to report a complaint about unprofessional and unethical behaviour of management of Rio Das Pedras resort in Brazil. Could you please advise how this can be done?

 

Please kindly find below a description of the event.

My wife and 2-years old daughter are currently staying in Rio Das Pedras resort in Brazil (January 10 to 23, 2015). They arrived on Saturday, January 10th 2015. The stay was relatively smooth till Monday, January 12th.

 

On Monday morning they both were swimming in a small pool located in the remote part of the resort (piscina calma). They were approached by a Clubmed employee requesting them to leave the pool since (as per employee explanation) it was 'for adults only'. This did not happen on Saturday and Sunday though (since employee was not on duty during those days).

 

It should be mentioned that this is the only pool which has shadow in the morning hours. Since our daughter is sun intolerant, this was the only option for her to swim without being exposed to direct sun. So my wife asked for an explanation from resort management.

 

Mr. Nicola Perucchio, a village manager, arrived and stated again that this is 'adults only' pool. This restriction however is not mentioned in any of the resort descriptions and is an absolute nonsense in a family resort.

 

Then he behaved in unprofessional and unethical manner: (which was witnessed by several guests around)

  •Mr. Perucchio stated that my wife and daughter must leave the pool immediately.

  •Instead, they should go to a pool in Petit Club (where our daughter is inscribed for the entire stay). Since it is exposed to direct sun during the whole day, Mr. Perucchio said that they would bring an umbrella and an electrical ventilator to the pool. This option is extremelly hazardous so it was rejected by my wife.

  •Then Mr. Perucchio stated that my wife and daughter can use 'adults only' pool outside of working hours (before 9am or after 6pm). However, during this time the pool is cleaned and desinfected so it might be harmful.

  •This conversation finished with Mr. Perucchio threatening and intimidating my wife that he would call security 'to take them out from the pool if they do not leave now' (quote). He also called her 'crazy' in front of other guests and personnel.

 

My wife took this very close and had an emotional breakdown. She called me crying and being very nervous. As a result, the next night she was feeling bad and could not sleep.

 

Please I appreciate your assistance in investigating this case. This is absolutely unacceptable for a family resort to have management that threats a woman with a small child and make them crying instead of enjoying vacations. Please contact me so I can provide the details as well as contacts of the witnesses of the incident.

over a year ago
Paris, Ile-de-France, France
New York City, New York

See all questions (59)

Questions? Get answers from Club Med Rio Das Pedras staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take a look on the village map. The recent constructions are behind the spa.”
 of 5 bubbles EKazmina, 6 Sep 2016 | Read review
“Please note: there are rooms that are on the third floor and the hotel has no elevator.”
 of 5 bubbles Marcia_Barroso, 23 Aug 2016 | Read review
“Rooms close to the club, as the others are quite far away.”
 of 5 bubbles eduardopH9112MF, 21 Jul 2016 | Read review
“Only the rooms really near the main house might be a little bit noisy. If you don't mind walking, the further you go the more quite it gets.”
 of 5 bubbles pablosB6868TP, 14 Jul 2016 | Read review
“I would go for a room closer to the main lobby”
 of 5 bubbles Rafael_Rio_37, 4 Jul 2016 | Read review
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