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The Fountain Inn

Traveller (11)
Room & Suite (6)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Room features
Non-Smoking Rooms
Good to know
HOTEL STYLE
Charming
HOTEL CLASS

Location

Full view
54Somewhat walkable
Grade: 54 out of 100
17Restaurantswithin 0.3 miles
4Attractionswithin 0.3 miles
143Reviews
11Photos
2Q+A
27Room tips
Traveller rating
  • 88
  • 40
  • 3
  • 5
  • 7
Time of year
Traveller type
Language
  • Filter
  • English
Popular mentions
We have just arrived home after a fabulous three nights at the Fountain Inn. We decided to spend our new year in beautiful Barnoldswick after a brief stay there a few years ago. We arrived early and were made welcome from the very start by the staff in the pub. Our room was
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A Disgusting, Filthy Hovel! (And trust me that is being really polite). I've stayed in some rough places over the years particularly in remote third world countries. This place is beyond dire. Filthy pillow, filthy room, filthy toilet and bathroom with cupboard. door hanging
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Response from Ryan D, Guest Relations Manager at The Fountain Inn
Responded 27 Nov 2018
The room wasn't in the state you've taken pictures of! The room was checked in the morning by house keeping and was spotless. You say you took one look and left, yet you spent a good 3 hours in the room then left. What did you do in them 3 hours? Maybe your own pictures explain what you did! If the room was in such a bad state, how come you used the coffee and tea making facilities then?
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Stayed for just one night and have to say the weather was very kind so wished we had booked in for two. We stayed in a family room which was spacious and great king sized bed which was very comfortable. Clean with an area to make tea, microwave and fridge so good amenities.
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We booked in for one night and the Inn is a lovely, cosy, welcoming place..our room was spacious with an en-suite, tea/coffee making facilities, super king bed and plenty of clothes hanging space... perfect! We decided to have our evening meal there and were made to feel
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Stayed here a couple of times and always had a good stay. This time I booked it and arranged an early breakfast as we are working. This wasn’t going to happen until we made a fuss. We had two rooms booked a single and a twin. The single was damp, mouldy and cold. The twin was
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Response from Ryan D, Guest Relations Manager at The Fountain Inn
Responded 26 Sep 2018
Hi, we are sorry your stay this time wasn’t what you expected. We serve breakfast from 8am on weekends like advertised. You had asked for a 7.30am breakfast when you booked, but, on arrival wanted it for 6.30am. Trying to explain we couldn’t do it at this time you started being horrible to our bar staff. We spoke to the chef who was doing the breakfast that morning and told you we needed too wait for him to confirm if he could do it at that time, as this would of ended up in him doing a 15 hour shift, you demanded a refund. Even before we came up with a suitable solution. The chef agreed to come in at 6am to do your breakfast for 6.30am. Regarding the smell in the room, you are the first person to bring this too our attention. When the house keepers cleaned the room the following morning all we found was a broken chair that wasn’t broken before you checked in. As for the single room, it’s on the end of the building. With all the bad weather with the rain and wind we had, the rain got through the wall (pointing)resulting in the the feel of the room being damp. You said the bar staff was rude, maybe this was because of the way the way your attitude was with her. When you came too the bar to ask if we could do something about the rooms, we was going to put you in different rooms.. you disappeared without saying where you was going. How can we sort something out for you when you wasn’t around? Again sorry the stay this time was up to your expectations.
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Album Categories
All photosTravellerRoom & Suite
Bedroom
bathroom cupboard
lump of wood and dirt on the pillow
Shower room
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12
Hi just a roomy shower
0 votes
Show all answers
hi, yes we have 3 rooms with twin beds. Give us a call if you need any help . Thanks, Carol
0 votes
"Go elsewhere"
"Did not stay so can't help"
"I would not recommend"
"I haven't stayed overnight ."
"Check the Roo being offered"
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123456
PRICE RANGE
US$94 - US$115 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandBarnoldswick
NUMBER OF ROOMS
6
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