Mbale Resort Hotel
Plot 50, Bungokho Rd, Mbale Uganda
Lowest prices for your stay
US$140
Fully refundable before Sat, 16 Dec
Get rewarded with One Key
US$140
Fully refundable before Sat, 16 Dec
Get rewarded with One Key
US$83
Fully refundable before Sat, 16 Dec
Booking.comUS$108
Priceline
TravelocityUS$140
View all 11 deals
Payments made by partners impact the order of prices displayed. Room types may vary.
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Full view
View all photos (195)195
Room & Suite (21)
Pool & Beach (10)
About
#1 of 39 hotels in Mbale
Location
Cleanliness
Service
Value
Mbale Resort Hotel is a five star hotel located in the heart of Mbale.Mbale Resort Hotel offers you the at most environment for your accommodation in Mbale with splendor and delight. The hotel has 94 rooms on 2 Wings. The Victoria/Executive Wing with 74 Executive Rooms and the Eden/Original Wing with 20 Budget rooms. All rooms will soothe your mind and set your soul free. Mbale Resort Hotel is close to all of Eastern Uganda and Mbale’s famous landmarks, including Mount Elgon, The Historic Nyero Rock Paintings, the Tororo Rock, The Jewish Community Temple(Semei Kakungulu site), Wanale Hill, Sipi&Sisiyi falls. Kapkwai Forest Exploration Center, Pian-upe Game Reserve. Trips to all the sites can be arranged at the hotel with partner tour companies. Stay at Mbale Resort Hotel and Explore Eastern Uganda.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Hiking
Aerobics
Children's playground
Wifi
Pool / beach towels
Adult pool
Outdoor pool
Shallow end in pool
Fitness / spa changing rooms
Personal trainer
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Poolside bar
Walking tours
Children's television networks
Children Activities (Kid / Family Friendly)
Kids pool
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Hot spring bath
Manicure
Massage
Massage chair
Neck massage
Open-air bath
Pedicure
Salon
Steam room
BBQ facilities
Concierge
Gift shop
Mosquito net
24-hour check-in
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Washing machine
Ironing service
Shoeshine
Show more
Room features
Air conditioning
Room service
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Business
Location
231Reviews9Q+A73Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
- 105
- 85
- 27
- 8
- 6
Time of year
Traveller type
Language
More
Selected filters
- Filter
- English
Popular mentions
Sort by:
Most Recent
My colleagues and I had a fantastic stay at the resort. A sumptuous breakfast that took us through our busy and hectic daily schedules. A perfect cocktail served by Daniel at the pool bar marked a perfect end of day.
Read more
Date of stay: November 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Lilian Namataka, Guest Services / Front Office at Mbale Resort Hotel
Responded 1 week ago
Dear Christabel, We can't thank you enough for choosing Mbale Resort Hotel to play host to you on your recent trip to eastern Uganda. We are equally delighted that you had a fantastic stay and our meals met your expectations. I wish to thank you in a special way for taking time to review and rate us. The five star rating means the world to us. We will let Daniel you know he made your day. We hope you'll pay us another visit soon. Merry Christmas.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have stayed at Mbale Resort many times since 2014. The rooms are decently spacious with beds that have acres of space and some balconies offer a breathtaking view of the Wanale hill. The conferencing facilities are excellent, we were able to host an international meeting and the services were all excellent. The menu is diverse and offers a wide variety of choices. The gym is well stocked. The gardens are beautiful! The staff are kind and warm and a special mention goes to Daniel Olanyo in the bar. Daniel is professional and very friendly. He can easily memorize the tastes and preferences of a frequent guest, and if you engage him in a conversation he will happily contribute and this makes a guest who has a long stay feel more at home.
Read more
Date of stay: November 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Lilian Namataka, Guest Services / Front Office at Mbale Resort Hotel
Responded 1 week ago
Indeed, Gideon, you are a great guest and a regular one... and we are grateful that you keep giving us an opportunity to host you whenever you are in Mbale. That you are happy with our services inspires us, brightens our souls and uplifts our day. On behalf of management and staff, we are not taking for granted the time you took time to give us this great review and the 5-star rating. We will surely strive to raise the bar a notch higher just to keep meeting your expectations. Be sure that Daniel will hear about the wonderful things you have said about him. This should brighten his face. We are looking forward to seeing you again and again at the Resort. Merry Christmas
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not a 5 star, not even a 2 star. rooms very dirty and linen stained. evidently de motivated staff . poor management. takes a very long time to get registration and food takes a long time after ordering. breakfast buffet poor and seems crumbled together.
Read more
Date of stay: July 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Mbale Resort Hotel, Owner at Mbale Resort Hotel
Responded 23 Oct 2023
Dear Lenny, The management and Staff of Mbale Resort Hotel are grateful that you chose the Resort for your stay on your recent visit to eastern Uganda. We sincerely and deeply apologise because as it is, nothing quite met your expectations. Please, share with us your contact details - we would like to engage further with you on this terrible experience at our hotel. Lilian Front Office
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I love the place.. And best service I got was from innocent ariong.. He is incredible..... I like his services. It's a real 5 star hotel.. I know I will be back soon.. The best hotel in the region. NXT time when I come back.. I hope to get more experience..
Read more
Date of stay: September 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Mbale Resort Hotel, Owner at Mbale Resort Hotel
Responded 11 Oct 2023
Dear Guest, Thank you for paying Mbale Resort Hotel a visit. We are happy that you enjoyed our service; we also love the feedback and the 4/5 rating. We are delighted that you had a great experience through Innocent. We are looking forward to seeing you again and again at the Resort. Lilian Front Office
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
2nd time staying here. Lovely large clean hotel, friendly staff, great pool and lovely plentiful breakfast. A great location to visit the markets and waterfalls of Sipi Falls (a great day out) will come back here again.
Read more
Date of stay: August 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: Lovely
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Mbale Resort Hotel, Owner at Mbale Resort Hotel
Responded 15 Sept 2023
Dear Pink0nkey, Thank you so much for visiting our Resort. We are overjoyed that you had a great time during your stay. Thank you so much too for reviewing and rating us: this 5-star rating and the sincere review breathes life into our souls. We hope you will pay us another visit soon. Lilian Front Office
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Beautiful hotel. Set on the outskirts of town, meant it was so peaceful and serene. Grounds are green, with Mount Elgon and Sipi falls in the distance, parking ample. 1 main pool and 1 baby pool outside-simple but do the job! Bouncy castle splash zone put up when children are on site. Inside the hotel is spotless, staff are very accommodating. Food was delicious- remember all food is prepared fresh on Uganda so it will take 20+ mins to arrive. Room was more than adequate- comfy beds, clean, Tv with Netflix, AC, minibar etc. lots of other facilities too eg health spa, gym, but didn’t use these. Didn’t affect our stay at all, but may be worth noting, there aren’t any lifts, and apart from the pool, nothing else for children (no playground, games, entertainment). Had a great stay, would definitely return! …
Read more
Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Mbale Resort Hotel, Owner at Mbale Resort Hotel
Responded 15 Sept 2023
Dear Ronnieg, We are truly grateful that you chose the Mbale Resort Hotel for your stay on your recent visit to Mbale. We are thrilled that the environment and the food plus our other amenities met your expectations. The areas you have pointed out on the Down side, we have noted with deep concern. The Elevator is a project that is under consideration. We expect to have one in the not-so-distant future. As for the entertainment for children, we are looking into this to see what else we can do to keep our little guests entertained. Once again, thank you so much for staying with us and for taking the time to review and rate us. The 4-star rating has made our day. We will strive to make it 5-star for your next visit. Lilian Front Office.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I really enjoy your service and working out with Bakar gym trainer. Thanks so much You are a great trainer! You understand how to train someone. You are patient, friendly and encouraging. I was more comfortable working with you nice gym well organised around Eastern Region ever seen
Read more
Date of stay: March 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Mbale Resort Hotel, Owner at Mbale Resort Hotel
Responded 29 Mar 2023
Thank you so much for choosing to spend time at our Health Club and taking time to rate and review us. We truly appreciate the 5/5 rating and hope to keep meeting your expectations every time you are at the Resort. We are looking forward to seeing you again and again.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent service and coffee. We were attended to by Rashid and Edward the Barista. The pizza was tasty and delicious. Music by afro note fusion band. Toured around and the place is amazing with to appreciate
Read more
Date of stay: March 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Mbale Resort Hotel, Owner at Mbale Resort Hotel
Responded 24 Mar 2023
Dear Compass40643118816, Thank you very much for allowing us play host in your recent visit of our Resort. The staff and management remain forever indebted to you for accepting our courtesy and hospitality. We also deeply thank you for your 5/5 rating and appreciate the time you took to review us. We look forward to hosting you again and again
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I’m dedicating my thankfulness to gym trainer Abubakar for his guidance and hospitality i was given at gym. Thank you! . As an expression of my gratitude, the hotel service is of a great quality, both because of its comfortable and appropriate facilities, as well as service and constant concern for my comfort. Thank you for your awesome services.
Read more
Date of stay: February 2023Trip type: Travelled solo
Room Tip: Place of comfort
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
George at the front office is an extremely personable and caring person. Honestly, the whole staff is personable and caring. The resort has a wonderful gym and spa. The resort gives great massages. Mbale resort is great and I could not have had it any better.
Read more
Date of stay: January 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
PRICE RANGE
US$101 - US$125 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Protea Hotel Mbale
LOCATION
UgandaEastern RegionMbale
NUMBER OF ROOMS
93
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingMBALE RESORT HOTEL - Updated 2023 Reviews (Uganda)
Frequently Asked Questions about Mbale Resort Hotel
Which popular attractions are close to Mbale Resort Hotel?
Nearby attractions include Nyero Rock Paintings (1.0 miles) and First Baptist Church (1.8 miles).
What are some of the property amenities at Mbale Resort Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Mbale Resort Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Mbale Resort Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Mbale Resort Hotel?
Conveniently located restaurants include Endiro Coffee, Cosmo Restaurant, and Colobus Cafe.
Are there opportunities to exercise at Mbale Resort Hotel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Mbale Resort Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Mbale Resort Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Mbale Resort Hotel?
Many travellers enjoy visiting Nyero Rock Paintings (1.0 miles).
Is Mbale Resort Hotel accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.