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Mbale Resort Hotel

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Traveller (94)
Room & Suite (13)
Pool & Beach (6)
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Overview
  • Excellent44%
  • Very good40%
  • Average12%
  • Poor3%
  • Terrible1%
Travellers talk about
“mbale resort”(25 reviews)
“no elevator”(6 reviews)
“new section”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (169)
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Traveller rating
70
65
21
5
2
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LanguageEnglish
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70
65
21
5
2
Show reviews that mention
All reviewsmbale resortno elevatornew sectiondeluxe roomswimming poolthe main hotelmt elgoneastern regionbeautiful hotela great place to staybeautiful groundsunder constructionsecond to nonesteam bathfresh fruitnice servicelovely setting
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1 - 5 of 163 reviews
Reviewed 3 May 2018 via mobile

Came to Eastern region for business and stayed the night at Mbale resort after a long drive from Kampala. The hotel was clean, peaceful and the staff were very friendly and hospitable. The rooms are spacious, modern and feels like home away from home. I...More

Thank Naomi K
Response from Twinamatsiko D, Manager at Mbale Resort HotelResponded 5 May 2018

Dear Naomi, Thank you so much for your review and compliments for our services and facilities. We greatly appreciate your patronage and for choosing to stay with us. Thank you for the complaints of our staff. We look forward to hosting you on your next...More

Reviewed 28 April 2018 via mobile

We have been regular customers of this establishment since 2014, and we have witnessed this Hotel refining it’s service to be very good. We now are seeing the decline to this establishment to less than ok service for the price of a room. Our room...More

Thank Ingrid L
Response from Twinamatsiko D, Manager at Mbale Resort HotelResponded 30 April 2018

Dear Ingrid L, We really appreciate your patronage to Mbale Resort Hotel over the years. We sincerely apologize for the errors you endured during your last stay as mentioned in your review. The room service food delay highlighted is taken seriously and being addressed. This...More

Reviewed 23 April 2018

Stayed at Mbale Resort Hotel in April and absolutely loved it! The room was sapcious, comfortable and clean. We had amazing views of Mt Elgon. The staff was very attentive and catered to our every whim and I thoroughly enjoyed the buffet breakfast. Beautiful grounds...More

Thank FadziM3
Response from Twinamatsiko D, Manager at Mbale Resort HotelResponded 5 May 2018

Dear Lush, Thank you so much for taking the time to review our services and facilities. We greatly appreciate your patronage and for choosing to stay with us. Thank you in particular for the complaints of our staff and breakfast. We look forward to hosting...More

Reviewed 25 February 2018

The huge Mbale Resort Hotel is located in the middle of tropical gardens with views towards Mount Elgon and not far from the town centre. As a member of a small team I stayed for one night in a large, well-equipped room, ate a very...More

Thank lenemike
Reviewed 21 February 2018

Stayed here for five nights in February 2018, a very safe, secure and lovely hotel. Attentive staff, good food, nice grounds and a great pool area with bar. The road from Kampala to Mbale is at best adequate, at worst a potholed minefield. If you...More

1  Thank anjstewart
Response from Twinamatsiko D, IT Manager at Mbale Resort HotelResponded 16 March 2018

Dear anjstewart, Thank you so much for your review and compliment. We greatly appreciate your patronage and choosing to stay with us on your last visit to Mbale . We hope the road infrastructure which is under construction will be complete on your next visit...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Conference Facilities
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$56 - US$140 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette
Details
Price range
US$56 - US$140 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette
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Traveller (94)
Room & Suite (13)
Pool & Beach (6)
Dining (2)
Questions & Answers
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Makhanu W
5 January 2018|
AnswerShow all 2 answers
Response from SUNNY I | Reviewed this property |
There are two wings in the Hotel - the old and the new wing , so prices will vary, just be mindful of this when choosing - usual hotel booking sites will be your best bet with prices. . Lovely place whichever wing you... More
0
Votes
GG7778
7 February 2017|
AnswerShow all 3 answers
Response from petrabargstedt | Reviewed this property |
beside the calendar showing up rain season you can expect in Uganda temperatures between 25 and 30 C. August / September are monthes recommended to travel by own experiances, however it could always have a rain shower, hence... More
0
Votes
Room Tips
"Ask for executive rooms with balcony and view."
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"Good choices of room availability"
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"Make sure you ask for a room in the new hotel. There appear to be two hotels of the same name onsite. Ask..."
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"All are great"
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