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Mbale Resort Hotel

Traveller (99)
Room & Suite (13)
Pool & Beach (6)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Mbale Resort Hotel is a five star hotel located in the heart of Mbale.Mbale Resort Hotel offers you the at most environment for your accommodation in Mbale with splendor and delight. The hotel has 94 rooms on 2 Wings. The Victoria/Executive Wing with 74 Executive Rooms and the Eden/Original Wing with 20 Budget rooms. All rooms will soothe your mind and set your soul free. Mbale Resort Hotel is close to all of Eastern Uganda and Mbale’s famous landmarks, including Mount Elgon, The Historic Nyero Rock Paintings, the Tororo Rock, The Jewish Community Temple(Semei Kakungulu site), Wanale Hill, Sipi&Sisiyi falls. Kapkwai Forest Exploration Center, Pian-upe Game Reserve. Trips to all the sites can be arranged at the hotel with partner tour companies. Stay at Mbale Resort Hotel and Explore Eastern Uganda.
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Property amenities
Pool
Room service
Free parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Banquet Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Outdoor pool
Public Wifi
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Refrigerator in room
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Great View
Mid-range
HOTEL CLASS
183Reviews
144Photos
7Q+A
64Room tips
Traveller rating
  • 76
  • 74
  • 24
  • 7
  • 2
Time of year
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Popular mentions
Paying over $100. Per night with no hot water. Very disappointed. The staff have assured us hot water but they lie. There is no hot water. very frustrating. For the price I do not recommend this place.
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Response from Dixon099, IT Team Leader at Mbale Resort Hotel
Responded 13 Feb 2019
Dear Valued Guest, Thank you for taking the time to review Mbale Resort Hotel and for always choosing to stay with us over the years. We truly value the opinions of our guests and we apologize for the mishap of hot water during your last stay. We truly apologize that during the time of your stay our central boiler was undergoing routine maintenance thus the delay in having hot water coming through to the room. Am happy to let you know the routine maintenance was completed in a days time and this is sorted. Thank you very much once again for your review and for your patronage of our hotel and look forward to welcoming you back soon.
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The place is a good hideout to relax and move away from the hustle and bustle of central. It is a launching pad to reach the Elgon region endowed with various attractions. The food is good and the customer care. There is value for money.
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Response from Dixon099, IT Team Leader at Mbale Resort Hotel
Responded 13 Feb 2019
Dear Valued Guest, Thank you so much for taking the time to review our facility. We greatly appreciate your patronage. Otherwise, we look forward to hosting soon
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Beautiful hotels, great breakfast, relaxed atmosphere, friendly staff and personalized service for my mom who needed to stay on the ground floor. I traveled with my mother and a group of high school students from the US who enjoying swimming and staying here after their
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Response from Dixon099, IT Team Leader at Mbale Resort Hotel
Responded 13 Feb 2019
Dear Valued Guest, Thank you so much for taking the time to review our services and facilities. We greatly appreciate your patronage and for choosing to stay with us. Otherwise, we look forward to hosting you again soon
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+1
We spent 3 nights in this hotel and we enjoyed. It is situated in a beautiful ( and well maintained !!) garden , with even a little stream running through it. The staff is very friendly, the service is good. The swimming pool was a blessing after camping 5 days on mount Elgon.
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Response from Dixon099, IT Team Leader at Mbale Resort Hotel
Responded 13 Feb 2019
Dear RolandOomen, Thank you very much for your detailed review/recommendation and for your patronage of our hotel and we look forward to welcoming you back soon.
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My fiance and I stayed one night at Mbale Resort. The grounds of the hotel are beautiful with nice landscaping, a big pool, and views to Mt. Elgon. We stayed in the old wing on the hotel, which was fine but not luxurious. A very basic room, but had all the necessities and a nice
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All photosTravellerRoom & SuitePool & BeachDining
Mbale town. Very clean and neat.
Mt.Wanale view
My room
Photo provided by managementMbale Resort Hotel
Botanical gardens
Resident Gymnogene taken from our balcony
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There are two wings in the Hotel - the old and the new wing , so prices will vary, just be mindful of this when choosing - usual hotel booking sites will be your best bet with prices. . Lovely place whichever wing you choose, just a matter of a few minutes walk from the old wing to the new (where the restaurant etc are located - service will also be quicker as a result).
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beside the calendar showing up rain season you can expect in Uganda temperatures between 25 and 30 C. August / September are monthes recommended to travel by own experiances, however it could always have a rain shower, hence be prepared. Uganda is really worth to travel focus on warmhearting people, landscape and beautiful animals.
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send me prices of single and double
I believe the cost was about $25 for a lovely double room and this included breakfast which was excellent.
0 votes
Dear Stephen, thank you for your inquiry, we are pleased to confirm availability of the rooms mentioned above. this single rooms are on the original wing( deluxe wing 0) the rate is inclusive of Breakfast , access to the gym, steam, sauna and swimming. Kindly send me your email for me to send you the pictures of different rooms and a confirmation.kindly check from our website for our email since its is challenging to send it here. we will be delighted to host you. Isaiah
0 votes
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"Ask for a room not facing the mosque. Otherwise 5 times a day including 5am the racket begins. Uganda may not have noise-pollution laws?"
"Ask for executive rooms with balcony and view."
"Good choices of room availability"
"Make sure you ask for a room in the new hotel. There appear to be two hotels of the same name onsite. Ask for a room with a mountain view"
"All are great"
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PRICE RANGE
US$68 - US$77 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Protea Hotel Mbale
LOCATION
UgandaEastern RegionMbale
NUMBER OF ROOMS
93
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