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Hotel Playa Cayo Santa Maria

82.9 miles from Cayo Santa Maria centre
  • Spa
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1 room, 2 adults, 0 children
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Las Dunas 5 | Cayo Santa Maria, 50100, Cuba
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5,937 Reviews from our TripAdvisor Community

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Montreal, Canada
Reviewed yesterday NEW

I'll start by saying we've traveled mostly to 4.5 - 5.0 star hotels in the past 7-8 years and have been to Mexico, Jamaica, Punta Cana and others destinations. This hotel is a perfect spot for a winter getaway and Cuba has awesome beaches (this was by far the nicest beach we've been on) and the staff really stands out,...

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Helpful?
Thank Scott W
Reviewed yesterday NEWvia mobile

I went in November 2016 and went back in February for my birthday , best birthday ever the entertainment staff was one of the reason we went back and will be going back for sure Chino , Charlie , lis Ernesto , and all the other entertainers where amazing and made it so much fun and we didn't leave as...

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Thank Carina A
Grand Falls, Canada
Reviewed yesterday NEWvia mobile

So to make this as short as possible, my boyfriend and i stayed at Playa from Feb 10th till 17th and we plan on going for a 3rd stay already! The staff makes it the best resort i think in Santa Maria. If you want the best service then email customer service rep Yailet! She took care of us last...

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Thank carolejoelevesque
Reviewed 2 days ago NEWvia mobile

My husband and I stayed here with our 8mth old daughter from February 6-13. We arrived late at night, around 11:30pm. Check in was quick and easy. I had requested 2 things when we booked; high floor and a playpen/crib. Having read other reviews, we decided to bring a playpen along with is just in case. Room: We were greeted...

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1Thank Lauren Y
Mareyi G, Director de Relaciones Públicas at Hotel Playa Cayo Santa Maria, responded to this review

Dear guest: Greetings from Playa Cayo Santa Maria. I would like to thank you for choosing our resort for your recent stay in Cayo Santa Maria. We're always eager to hear what you liked and how we can improve. Thanks again, and we hope you'll choose Hotel Playa Cayo Santa Maria the next time you're in Cayo Santa Maria. Best...

St. Albert, Canada
Reviewed 2 days ago NEW

On our second visit, the Playa Cayo Santa Maria provided us with the best 5 week holiday, Jan. 13 to Feb. 17, 2017. This even included a FREE week! The resort is very well maintained and offers 4 wonderful a la cartes and a large Buffet along with a great Snack Bar. The numerous pools are pristine. There are 14...

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2Thank Marlene S
Mareyi G, Director de Relaciones Públicas at Hotel Playa Cayo Santa Maria, responded to this review

Dear Marlene and Edward Stoyko: Greetings from your home away from home. We really appreciated your 2th stay in our resort. Your loyalty makes the sense of our work and we are so proud you feel that this is your 2nd home. "Come as a guest, leave as a family" is more than our slogan, it is our way of...

Vancouver
Reviewed 2 days ago NEW

The beach is beautiful, nice white sand that seems to go on forever,if you like to walk the beach this is perfect. The employees are great, everyone was friendly and genuine. The grounds and pools are well kept. The food in the a la cartes was decent, in the buffet it was not as good. If it was cooked while...

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1Thank BC2010
Mareyi G, Director de Relaciones Públicas at Hotel Playa Cayo Santa Maria, responded to this review

Dear Guest: Greetings from Playa Cayo Santa Maria Hotel. Thank you for writing our hotel´s review on TripAdvisor. We're always eager to hear what you liked and how we can improve. I´m really sorry for all the inconveniences during your stay. I took note about your comments in order to check it with our team. Your comments and suggestions are...

Ottawa, Canada
Reviewed 2 days ago NEW

This place is amazing. Every aspect of your life is catered to in this resort located in the center of the island of Santa Maria. The beaches were pristine, the pools well maintained and the ocean was warm and sparkling blue. The buffet meals were plentiful with almost anything you wanted made to order and a snack bar open 24...

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4Thank David A
Mareyi G, Director de Relaciones Públicas at Hotel Playa Cayo Santa Maria, responded to this review

Dear guest: Greetings from Playa Cayo Santa Maria. We are proud that you have chosen our property to spend your vacation. Thank you for recommending our resort on your review. Our management team and staff are at your total disposal at any time you need us, our purpose was to make your holidays a pleasant experience. Hoping to see you...

Newmarket
Reviewed 3 days ago NEW

Ok,where to begin! I guess I'll start with what an amazing 2 weeks I had at this resort. Meeting Mareyi Gómez Montano was one of my highlights as I would come to realize how much passion and love she has for her job and how well she listens to every detail you bring to her attention.I had her attention from...

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8Thank Desstiny
Mareyi G, Director de Relaciones Públicas at Hotel Playa Cayo Santa Maria, responded to this review

Dear Kim: I do not have enough words to thank you for all your kindness since the first time we started to communicate on Facebook for the coordination of your wedding. I loved every second of my job at your wedding. Any other bride would have panicked to have so many changes of location at the last minute, however, you...

Calgary, Alberta, Canada
Reviewed 3 days ago NEW

This resort was wonderfully relaxing and we thoroughly enjoyed our time at the beach every day. There was no disco or party scene at this resort, so the serenity was never interupted. The staff were friendly and always willing to assist (Hello to Hector who it the best waiter in the Buffet). Red flags were up 2 of the 7...

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3Thank Jodie G
Mareyi G, Director de Relaciones Públicas at Hotel Playa Cayo Santa Maria, responded to this review

Dear guest: Greetings from Playa Cayo Santa Maria. I would like to thank you for choosing our resort for your recent stay in Cayo Santa Maria. We're always eager to hear what you liked and how we can improve. Thanks again, and we hope you'll choose Hotel Playa Cayo Santa Maria the next time you're in Cayo Santa Maria. Best...

Toronto, Canada
Reviewed 4 days ago NEWvia mobile

I visited Playa Cayo Santa Maria second week of February. I have never felt the need to write a review till now. I read all the reviews before booking and felt good about choosing this hotel. What a mistake! The entire resort was run down. The stairs and corridors were never cleaned - I saw the same coffee stain on...

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Thank peachpit11

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Amenities

Highlights
  • Spa
Things to do
  • Spa
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Internet
Services
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting

Additional Information about Hotel Playa Cayo Santa Maria

Address: Las Dunas 5 | Cayo Santa Maria, 50100, Cuba (Formerly Hotel Gaviota Cayo Santa Maria)
Region: Caribbean > Cuba > Villa Clara Province > Cayo Santa Maria
Price Range: £123 - £207 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Playa Cayo Santa Maria 5*
Number of rooms: 769
Reservation Options:
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Hotel Style:
#2 Luxury Hotel in Cayo Santa Maria
#3 Top resorts Hotel in Cayo Santa Maria
#5 Romantic Hotel in Cayo Santa Maria
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are no elevators so be prepared to do stairs to higher floors”
 of 5 bubbles 998marlenes, 21 Feb 2017 | Read review
“We stayed in building 6 room 0681 suite - great view and beautiful room!”
 of 5 bubbles Desstiny, 20 Feb 2017 | Read review
“We paid extra for ocean view in #7. It was not facing the ocean but the sound of the surf was nice.”
  • Room 0777 - view
 of 5 bubbles JodieG333, 20 Feb 2017 | Read review
“Bungalow 12 room 1272 has a view of the ocean. AC works great.”
 of 5 bubbles keepcalm8888, 19 Feb 2017 | Read review
“building 15 or 7 are well located”
 of 5 bubbles pilly24, 19 Feb 2017 | Read review
5 of 5