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27/11/2017 28/11/2017
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    Royalton Cayo Santa Maria

    05200, Cuba
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    27/11/2017 28/11/2017
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    US$384
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    Traveller (5562)
    Pool & Beach (1643)
    Room & Suite (632)
    Melia Buenavista
    2,673 reviews
    #2 of 17 hotels in Cayo Santa Maria
    3.3 mi
     
    Starfish Cayo Santa Maria
    2,257 reviews
    #7 of 17 hotels in Cayo Santa Maria
    0.3 mi
     
    Melia Cayo Coco
    6,266 reviews
    #1 of 12 hotels in Cayo Coco
    44.5 mi
     
    Hotel Playa Cayo Santa Maria
    6,632 reviews
    #4 of 17 hotels in Cayo Santa Maria
    0.8 mi
     
    Overview
    • Excellent77%
    • Very good16%
    • Average5%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “lower pool” (131 reviews)
    “quesadillas” (120 reviews)
    Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Free Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Wheelchair access
    Dry Cleaning
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Rooms
    27 Nov28 Nov
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (3,096)
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    1 - 5 of 1,786 reviews

    A TripAdvisor Member
    25
    Reviewed 1 week ago via mobile

    Royalton Hotel is the best hotel that I wisit, and I travel allot for business and pleasure, food, rooms and especially staf deserve 5+ on my scale. I vas here with my 3 friends two days afther re-opening from huricane destruction, and I can tell...More

    5  Thank A TripAdvisor Member
    Response from General M, Director General at Royalton Cayo Santa MariaResponded 4 days ago

    Dear guest, On behalf of all Starfish Cayo Santa Maria’s staff, we would like to thank you for this beautiful review. We are very proud to see that you consider our employees the most valuable thing. They work very hard every day to make sure...More

    Reviewed 1 week ago via mobile

    The best hotel that we visited in Cuba. High class, luxury with your own buttler, great drinks, amazing boutique hotel. It is small so rooms are close to the beach amd to the pools. Highly recommended!More

    8  Thank Asmar Z
    Response from General M, Director General at Royalton Cayo Santa MariaResponded 1 week ago

    Dear Asmar Z, On behalf of all Royalton Cayo Santa Maria’s staff, we would like to give you a huge thank you for your beautiful review. We are more than happy to see that you had a wonderful vacation with us. Looking forward to attend...More

    Reviewed 2 weeks ago via mobile

    I am really impressed with resort. I arrived here with my friends just one day after opening (after hurricane). I was little sceptic what will i see because I saw informations about damage and power of chatastrofy. When i arrived i couldnt even notice that...More

    8  Thank Marko P
    Response from General M, Director General at Royalton Cayo Santa MariaResponded 2 weeks ago

    Dear guest, First of all, thank you very much for the time you took to write this beautiful review about your stay. We are so happy to see that you enjoyed your time with us and you felt so welcome by our staff. Service is...More

    Reviewed 8 October 2017 via mobile

    It was our 10th time at the Royalton resort. It has become our second home for our vacations. Obviously we return there because we love this paradise, the beautiful beach, it's à la carte restaurants and its impeccable service. Their best features are the hotel...More

    9  Thank legocie
    Response from General M, Director General at Royalton Cayo Santa MariaResponded 4 weeks ago

    Dear guest, First of all, thank you very much for the time you took to write this beautiful review about your stay. We are so happy to see that you enjoyed your time with us and you felt so welcome by our staff. Service is...More

    Reviewed 17 September 2017

    Second week food was not near a 5 star rating. Even a 4 star for cuba! Been to Cuba many times. The beach was always bust like Veradera which isn't what I prefer. The beach is shared by many resorts. It was a nice sandy...More

    4  Thank a4allan
    Response from General M, Director General at Royalton Cayo Santa MariaResponded 18 September 2017

    Dear guest, First of all we would like to thank you for your helpful review and the time that you spent to write it. We take very seriously all your recommendations, so we will put special attention to them in order to improve the quality...More

    Melia Buenavista
    2,673 reviews
    #2 of 17 hotels in Cayo Santa Maria
    3.3 mi
     
    Starfish Cayo Santa Maria
    2,257 reviews
    #7 of 17 hotels in Cayo Santa Maria
    0.3 mi
     
    Melia Cayo Coco
    6,266 reviews
    #1 of 12 hotels in Cayo Coco
    44.5 mi
     
    Hotel Playa Cayo Santa Maria
    6,632 reviews
    #4 of 17 hotels in Cayo Santa Maria
    0.8 mi
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Beachfront
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Shuttle Bus Service
    • Room Service
    • Free Parking
    • Breakfast included
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$259 - US$509 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 On the Beach Hotel in Cayo Santa Maria
    • #1 Luxury Hotel in Cayo Santa Maria
    • #1 Top resorts Hotel in Cayo Santa Maria
    • #3 Romantic Hotel in Cayo Santa Maria
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 122
    • Reservation Options
    • TripAdvisor is proud to partner with Cancelon, Prestigia, TravelUp, HotelsClick and TripOnline SA so you can book your Royalton Cayo Santa Maria reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Cuba >
    • Villa Clara Province >
    • Cayo Santa Maria
    Add Photo Photos
    Traveller (5562)
    Pool & Beach (1643)
    Room & Suite (632)
    Dining (598)
    Hotel & Grounds (2920)
    Bathroom (111)
    Business Centre & Event Rooms (24)
    Family and Play Areas (15)
    Nearby
    Hotel Playa Cayo Santa Maria
    6,632 reviews
    .79 miles away
     
    Melia Buenavista
    2,673 reviews
    3.27 miles away
     
    Starfish Cayo Santa Maria
    2,257 reviews
    .28 miles away
     
    Nearby Restaurants
    Restaurant en Familia
    69 reviews
    29.33 miles away
    Restaurante La Estancia
    94 reviews
    34.32 miles away
    Lenny's Bar and Grill
    770 reviews
    40.76 miles away
    Restaurant Maite La Qbana
    194 reviews
    45.82 miles away
    Nearby Attractions
    Santa Maria Beach
    1,277 reviews
    .53 miles away
    Delfinario en Cayo Santa Maria
    2,199 reviews
    4.13 miles away
    Plaza La Estrella
    651 reviews
    .15 miles away
    Plaza Las Dunas
    159 reviews
    1.56 miles away
    Ask a question
    Questions & Answers
    Diane F
    13 November 2017|
    Answer
    Response from Sunriseonthebeach | Reviewed this property |
    Gluten free or dairy free are not items that are available in Cuba. Having said that talk to your butler to have the chef prepare you something. Also make a card translated to Spanish describing your allergies and laminate... More
    0
    Votes
    SuttonAndree
    12 November 2017|
    Answer
    Response from Sunriseonthebeach | Reviewed this property |
    No section for use of this on the beach although have seen topless. Full nudity is banned in Cuba, although there is a beach down by the Sol that people say they go au natural but it is a long ways from the Royalton.
    0
    Votes
    Wychwoodman
    11 November 2017|
    Answer
    Response from Sunriseonthebeach | Reviewed this property |
    There are three main restaurants, the sunset is open 24 hours so you can do breakfast lunch, at supper it changes into an a la cart but has a small section for no reservation services. Eggselence is used as a breakfast small... More
    1
    Vote
    Room Tips
    "2nd floor oceanview suites"
    Read review
    "Jr King suite with balcony for a Beach view"
    Read review
    "any room is perfect"
    Read review
    "Block 5 2nd floor gives amazing view of ocean."
    Read review
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