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Royalton Cayo Santa Maria

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Traveller (13081)
Pool & Beach (2811)
Dining (1060)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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About

#1 of 11 all-inclusives in Cayo Santa Maria
Location
Cleanliness
Service
Value
2023 Travellers' Choice Best of the Best
Combining the charm of Cuban culture with the advantages of luxury, exceptional service and incredible attention to every detail, Royalton Cayo Santa Maria offers its guests an unforgettable vacation experience for adults only. Picturesque facilities, warm staff, unsurpassed culture and world-class cuisine are the ideal components to create an unforgettable All-In Luxury® experience. A modern complex specially designed for discerning travelers, personalized service, two spectacular pools, exclusive beach area and restaurant exclusively for guests over 18 years.
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Property amenities
Free parking
Paid internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Diving
Taxi service
Parking
Internet
Pool / beach towels
Infinity pool
Adult pool
Outdoor pool
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Special diet menus
Poolside bar
Aerobics
Entertainment staff
Evening entertainment
Table tennis
Facial treatments
Head massage
Massage
Adults only
24-hour security
Baggage storage
Concierge
Currency exchange
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Iron
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Romantic
Charming
Languages Spoken
English, French, Spanish
7132Reviews1296Q+A100Room tips

Reviews
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Crystal D wrote a review Yesterday
1 contribution
This would be our second time we’ve travelled to Royalton chaos Santa Maria, the food the staff, entertainment. The beaches are phenomenal. Our room was cleaned every day by the generous ladies maids, the pools are clean they go out and beyond for their tourist and I don’t have any complaints of this resort, and we will be returning again sometime.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: You won’t be disappointed
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Bernhard wrote a review Yesterday
Vienna, Austria3 contributions
A great resort, phantastic brach, great Entertainment and food, beautiful rooms and views, very kind and friendly staff, particularly entertainment and restaurant staff. And nice shows in the evening. Thanks to Blanca and Melissa for the entertainment sessions! We had a lot of fun!
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Compass04275904535 wrote a review Yesterday
1 contribution
Very pretty resort. There are several smallernhouses which have elegant and spacious rooms. The food is good and always has lots of options. There‘s 2 pools and a big beautiful beach with sunbeds. The Entertainment is always fun and every evening there‘s a different show to see. Blanca & Meliza are very sweet! But even though they have Entertainment you can also enjoy quiet time at the beach or the upper pool. I had a great time!
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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George Thasha wrote a review Yesterday
1 contribution1 helpful vote
My husband and I finally got to go Royalton after being booked 5 month ago, it was just speechless, our butlers Michel, were happy to see us as we were happy to see them for first time, as usual he went above and beyond to make our stay truly memorable, Our maid Kenia, made our room comfortable and inviting each day. The meals were great, Rey and Quemapuercos made sure there was always something appetizing for me to have at lunch time , the beach was clean and well maintained, am sooo looking forward to going back next year.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Director General, General Manager at Royalton Cayo Santa Maria
Responded yesterday
Dear customer, first of all allow me to greet you and thank you for having taken part of your time to make this comment, for us it is very important to know your opinion in order to continue providing our best service. Thank you for your positive comment and we hope that you will tell us your family and friends so that we can also have you as a client with us. We are very grateful for your detailed comment. Thank you for mentioning some of our workers to whom we will surely give your regards. Pleasant surprises and details distinguish us here. We hope to have you again very soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Marlene B wrote a review Feb 2024
Hanover, Canada2 contributions2 helpful votes
This was our second time at the Royalton Cayo Santa Maria. We came back a second time because our first time was phenomenal. And so was our second trip! Special shout-out to our butlers Lester and Diana. They made sure everything was absolutely perfect - thank you so much! Our chambermaid Alina kept our room spotless, and always brought a smile to our faces with her creative towel art and sweet notes, and her cheery greetings when she saw us out walking. The BBQ for lunch was amazing - freshly grilled fish, and BBQ'd chicken and pork, along with vegetables and rice. And can't forget to mention that delicious Cuban soup my husband waited a year for! Many people complain about the food in Cuba - not so at the Royalton - hats off to the chefs! Because we were returning guests we were invited to a special dinner one evening. It was absolutely amazing! Although we ran in to a bit of nasty weather during our stay, the beach was spectacular. They work so hard to keep it clear of what washes up! The two pools were kept spotless as well. A big OMG to the entertainment crew - including Leo. Nightly shows were so much fun! And Leo made sure we were all laughing during the day as well. Every single staff member was friendly and made us feel special. Congratulations to the manager Alejandro on having such amazing employees.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Director General, General Manager at Royalton Cayo Santa Maria
Responded yesterday
Dear customer, first of all allow me to greet you and thank you for having taken part of your time to make this comment, for us it is very important to know your opinion in order to continue providing our best service. Thank you for your positive comment and we hope that you will tell us your family and friends so that we can also have you as a client with us. We are very grateful for your detailed comment. Thank you for mentioning some of our workers to whom we will surely give your regards. Pleasant surprises and details distinguish us here. We hope to have you again very soon.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Carla N wrote a review Feb 2024
Whitby, Canada2 contributions1 helpful vote
What a great experience! Staff, food, beach were amazing. Staff worked their butts off, one of the best beaches in the world and food, I’m not picky but they gave us what they could. Our friend had his birthday while away and they out did there selves to make it one to never forget. Mairobis our butler was spectacular. She needs to be promoted. I will be back
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: The pool is quiet the beach is beautiful
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
Response from Director General, General Manager at Royalton Cayo Santa Maria
Responded yesterday
Dear customer, first of all allow me to greet you and thank you for having taken part of your time to make this comment, for us it is very important to know your opinion in order to continue providing our best service. Thank you for your positive comment and we hope that you will tell us your family and friends so that we can also have you as a client with us. We are very grateful for your detailed comment. Thank you for mentioning some of our workers to whom we will surely give your regards. Pleasant surprises and details distinguish us here. We hope to have you again very soon.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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jan/ray mansfield wrote a review Feb 2024
Churston Ferrers, United Kingdom4 contributions4 helpful votes
+1
Wow, what a fantastic place All the staff were amazing and so helpful and kind especially the butlers who wanted to help every day with anything A massive thank you to all that were involved with making my stay that extra bit more special when my husband was taken into hospital and wasn't able to stay for his holiday,I was looked after and checked on regularly by the staff and managers who couldn't do enough to help... 😍 Clean, comfortable and the food was great,yes they had shortages but there was always an alternative Please take some care packages as they truly need them and so greatful as they work so hard The beach and water is so clear and every morning they're out clearing the seaweed Miss this place so much, I'm so sad that my poor husband didn't experience his long awaited holiday as he would have loved everything and everyone Please accept it's Cuba before any moaning that they've run out of things it's not the hotels fault!! Relax and enjoy what you have got and the atmosphere
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Top pool by lobby always quiet but best WIFI,lower pool gets very busy with music and...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
Response from Director General, General Manager at Royalton Cayo Santa Maria
Responded yesterday
Dear customer, first of all allow me to greet you and thank you for having taken part of your time to make this comment, for us it is very important to know your opinion in order to continue providing our best service. Thank you for your positive comment and we hope that you will tell us your family and friends so that we can also have you as a client with us. We are very grateful for your detailed comment. Thank you for mentioning some of our workers to whom we will surely give your regards. Pleasant surprises and details distinguish us here. We hope to have you again very soon.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Gabriela A wrote a review Feb 2024
1 contribution1 helpful vote
Incredible trip for couples in Royalton Cayo Santa Maria destination. The most beautiful beach in cuba for sure, with the Cuban people who are the most helpful on the planet. We stayed in Bungalow number 1 and Andreas was our butler, with a friendly smile he took care of us for a whole week. We had two wonderful room maids Aney and Ana, both of them made sure the cleanliness was impeccable. Our next trip will be in August, we can already feel it.
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
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Response from Director General, General Manager at Royalton Cayo Santa Maria
Responded 2 days ago
Dear customer, first of all allow me to greet you and thank you for having taken part of your time to make this comment, for us it is very important to know your opinion in order to continue providing our best service. Thank you for your positive comment and we hope that you will tell us your family and friends so that we can also have you as a client with us. We are very grateful for your detailed comment. Thank you for mentioning some of our workers to whom we will surely give your regards. Pleasant surprises and details distinguish us here. We hope to have you again very soon.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ciara l wrote a review Feb 2024
1 contribution1 helpful vote
Bianca was fantastic! Loved my first time coming to this resort 🌴 we had so much fun during the activities - i did beach stretching, aqua fit and the afternoon pool games! great music, good vibes and lots of energy from Bianca and the rest of the staff!
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Date of stay: February 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
Response from Director General, General Manager at Royalton Cayo Santa Maria
Responded 2 days ago
Dear customer, first of all allow me to greet you and thank you for having taken part of your time to make this comment, for us it is very important to know your opinion in order to continue providing our best service. Thank you for your positive comment and we hope that you will tell us your family and friends so that we can also have you as a client with us. We are very grateful for your detailed comment. Thank you for mentioning some of our workers to whom we will surely give your regards. Pleasant surprises and details distinguish us here. We hope to have you again very soon.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Brittney S wrote a review Feb 2024
1 contribution1 helpful vote
We had a fabulous time on vacation here! Bianca was the best during the beach stretching and aqua fit. She was very friendly and made our vacation extra enjoyable with all the fun activities!! Can’t wait to go back to the Royalton again next year :)
Read more
Date of stay: February 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
Response from Director General, General Manager at Royalton Cayo Santa Maria
Responded 2 days ago
Dear customer, first of all allow me to greet you and thank you for having taken part of your time to make this comment, for us it is very important to know your opinion in order to continue providing our best service. Thank you for your positive comment and we hope that you will tell us your family and friends so that we can also have you as a client with us. We are very grateful for your detailed comment. Thank you for mentioning some of our workers to whom we will surely give your regards. Pleasant surprises and details distinguish us here. We hope to have you again very soon.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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LOCATION
CaribbeanCubaVilla Clara ProvinceCayo Santa Maria
NUMBER OF ROOMS
122
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ROYALTON CAYO SANTA MARIA - Updated 2024 Reviews (Cuba)

Frequently Asked Questions about Royalton Cayo Santa Maria
Which popular attractions are close to Royalton Cayo Santa Maria?
Nearby attractions include Santa Maria Beach (0.6 miles), Delfinario en Cayo Santa Maria (0.3 miles), and Cayo Santa Maria (3.7 miles).
What are some of the property amenities at Royalton Cayo Santa Maria?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Royalton Cayo Santa Maria?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Royalton Cayo Santa Maria?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Royalton Cayo Santa Maria?
Yes, free parking is available to guests.
What are some restaurants close to Royalton Cayo Santa Maria?
Conveniently located restaurants include Isabel y Fernando, Le Bistro, and La Goleta.
Are there opportunities to exercise at Royalton Cayo Santa Maria?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Are any cleaning services offered at Royalton Cayo Santa Maria?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Royalton Cayo Santa Maria?
The staff speaks multiple languages, including English, Spanish, and French.
Does Royalton Cayo Santa Maria have any great views?
Yes, guests often enjoy the ocean view available here.
Is Royalton Cayo Santa Maria accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.