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Swiss-Inn Sungai Petani

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70 Reviews from our TripAdvisor Community

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Showing 67: English reviews
Singapore, Singapore
Reviewed yesterday NEW

Most likely going to be my last visit to this place after so many years of visiting of visiting Sg Petani. The whole place is extremely run down and they don't bother to upkeep the place. There was a strong smell of cigarette smoke in the room even though I asked for non-smoking room. The toilet was forever wet on...

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Helpful?
Thank calvinheng
Reviewed 6 days ago NEWvia mobile

1. Room cleanliness is just OK 2. They are not clean the toilet bowl properly, so disgusting .. 3. Blood stained on the comforter ,so we did not use it. 4. Front counter ,housekeeping and security guard are very friendly. 5. I like the jakuzi... It just so cool...

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Helpful?
Thank hasmie_azmie
Kuala Lumpur, Malaysia
Reviewed 13 October 2016 via mobile

Sungei Petani is a small but bustling town north of Butterworth. Stayed in this hotel for 4 nights. Room is spacious. There's enough room to fit in another king-sized bed! Room had a comfortable king-sized bed and fluffy pillows. The aircond worked well. TV had limited channels. The FOX Sports channels was just not watchable! All rooms have pool view....

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Helpful?
Thank Kuru276
gm_sisp, General Manager at Swiss-Inn Sungai Petani, responded to this review

Dear Guest, Thank you for staying with us at the Swiss-Inn Sungai Petani. We have noted on your feedback with regards to the Room and remedial measures will be taken to further improve. We are looking forward to welcome you again. Thank You, Johnny Yap

Kuala Lumpur, Malaysia
Reviewed 10 October 2016

I choose this hotel because of the Swiss Garden brand. So frustrated because the facilities were old and outdated. Cleanliness average. Breakfast was way below expectations. The only attraction provided is the large pool and the location.

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Thank mmar76
Reviewed 2 October 2016 via mobile

Stayed in for my wedding. Check in was ok.. 1st room toilet had dirty cloth, dustbin full of trash, tools as if some maintenance was going on. Rooms are run down with carpets smelled moldy. Called in room dining many times no answer. Informed operator yet still no response. Ended up ordering domino's. 2nd room was ok with same mold...

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Helpful?
Thank sherman a
gm_sisp, General Manager at Swiss-Inn Sungai Petani, responded to this review

Dear Guest, Thank you for staying with us at the Swiss-Inn Sungai Petani. We have noted on your feedback with regards to the Room and remedial measures will be taken to further improve. We are looking forward to welcome you again. Thank You, Johnny Yap

Bukit Mertajam, Pulau Pinang, Malaysia
Reviewed 12 July 2016

Swiss Garden in my opinions is a very good hotel brand.. Ive stayed at their property in Kuantan, Damai Laut and Melaka, but honestly i believe their property in Sungai Petani could have been improved further.. Check in was good and we got to our room, as we chose the Family suite as there were 4 friends staying with me...

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1Thank Balan3
gm_sisp, General Manager at Swiss-Inn Sungai Petani, responded to this review

Thank you for staying with us at the Swiss-Inn Sungai Petani. We have noted on your feedback with regards to the Room and remedial measures will be taken to further improve. We are looking forward to welcome you again. Thank You, Johnny Yap

Putrajaya, Malaysia
Reviewed 10 July 2016

We stay at this hotel for 4 days and 3 nights. The room was spacious and still comfortable even though most of the equipment was old. The toilet wasn’t dirty but it seems like it hasn't scrubbed in years. The swimming pool was spacious and always crowded with all the guest (Morning and evening). We only had breakfast and the...

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Thank ndatsme
gm_sisp, General Manager at Swiss-Inn Sungai Petani, responded to this review

Thank you for staying with us at the Swiss-Inn Sungai Petani. We are indeed glad that you had enjoyed your stay with us. We have noted on your feedback with regards to the Room and remedial measures will be taken to further improve. Thank You, Johnny Yap

Klang
Reviewed 13 June 2016

I got lost for 3 hours finding Swiss Inn Sungai Petani but eventually the Army Camp Military Police point out the way. As my family and I arrived at the hotel porch, the bellman hurried pushing his luggage trolley towards my car. He helped us to unload our luggage and I had to park my car. I notice there isn't...

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Thank Zainuddin A
gm_sisp, Front Office Manager at Swiss-Inn Sungai Petani, responded to this review

Dear Guest, thank you very much for taking the time to write your detailed review. We are pleased to read, that we could exceed your expectations and that you felt very well in our Swiss-Inn Hotel. We are looking forward to your next visit. Best regards your family Zainuddin. Thanks Asmira Akbar

Kuala Lumpur, Malaysia
Reviewed 18 March 2016

Room is clean and spacious. Offers satellite television with many channels. However, in the room that I was in, the door knob needs replacement as it seems like it could break anytime. Water from bath tub seems to be stagnant for some time before leaking out onto the bathroom floor, thus the floor is wet all the time.

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2Thank jensu27
gm_sisp, Front Office Manager at Swiss-Inn Sungai Petani, responded to this review

Dear Guest, thank you very much for taking the time to write your detailed review. We are pleased to read, that we could exceed your expectations and that you felt very well in our Swiss-Inn Hotel. We are looking forward to your next visit. Best regards Thanks Asmira Akbar

Melbourne, Australia
Reviewed 5 March 2016

We required a room with three beds and opted for a rollaway bed in a large twin room. The room was a good size with coffee making facilities. Beds were comfortable including the rollaway. Bathroom was in need of a makeover or a detailed clean up. The room overlooked the excellent pool and gardens. Breakfast was very good with an...

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Helpful?
1Thank Jabema
gm_sisp, Front Office Manager at Swiss-Inn Sungai Petani, responded to this review

Dear Guest, thank you very much for taking the time to write your detailed review. We are pleased to read, that we could exceed your expectations and that you felt very well in our Swiss-Inn Hotel. We are looking forward to your next visit. Best regards Thanks Asmira Akbar

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Swiss-Inn Sungai Petani

Address: 1 Jalan Pahlawan, Sungai Petani 08000, Malaysia
Region: Malaysia > Kedah > Kuala Muda District > Sungai Petani
Price Range: £27 - £52 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Swiss-Inn Sungai Petani 3*
Number of rooms: 100
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Also Known As:
Swiss-Inn Sungai Petani Hotel Sungai Petani
Swiss-Inn Sungai Petani Kedah
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Questions & Answers

Questions? Get answers from Swiss-Inn Sungai Petani staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't bother with this place. There are better hotels in the south side of the city.”
 of 5 bubbles calvinheng, 9 Dec 2016 | Read review
“Ask for swimming pool view”
 of 5 bubbles ZainuddinA, 13 Jun 2016 | Read review
“The wifi works better at lower floors. The rooms that by the swimming pool side is just nice.”
  • The water boiler and teacups seems to be clean and new.
  • Different types of beverage provided free of charge!
 of 5 bubbles elreyjasonw, 3 Mar 2016 | Read review
“room on the south side are quiter and nice viewing”
  • ready for breakfast,,
 of 5 bubbles roziyah700222, 12 Jan 2016 | Read review
“Need to ask the room near elevator for easy access.”
 of 5 bubbles visitoradvise, 9 Feb 2015 | Read review
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