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Hostel Familia Sarmiento

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Hostel Familia Sarmiento
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109 Reviews from our TripAdvisor Community

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Showing 51: English reviews
Liverpool, United Kingdom
Reviewed 2 weeks ago

The place was very average. Not really worth all the hype in lonely planet. Don't get me wrong, the location is good and the room is clean however, the attitude of the owner made it an unwelcoming place to stay. He had the 'I dont really care whether you stay or not as I will have the next come along'...

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Helpful?
Thank MPT04
Athens, Greece
Reviewed 16 August 2016

We really enjoyed our stay here! The family was extremely nice and helpful, the food very tasty (both breakfast and dinner) and the room had a touch of the comfort one has in a boutique hotel! Last but not least, the house is perfectly located. We strongly recommend it!

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Thank Biovoyager
London, United Kingdom
Reviewed 21 June 2016

You can't pick anywhere better to stay in Santa Clara than right here. You have a lovely home to stay in with utterly lovely people who just want you to have the best time. Doerk and the girls are so enthusiastic about Santa Clara and the Casa. They will (on request) cook you a lovely dinner, and a delicious Cuban...

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1Thank daveonfilm
Reviewed 19 June 2016

We stayed at Familia Sarmiento for one night in June 2016 and had a fantastic time. Doerk made us feel completely at home and gave us plenty of recommendations for things to do and see in the city. The rooms were great, as was breakfast and dinner, which they kindly prepared for us. I'd recommend Familia Sarmiento to anyone passing...

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Thank Tim G
nelson, bc
Reviewed 17 June 2016

We stayed here for 2 nights and quite enjoyed ourselves. The casa is a block away from a large plaza and is in a very central location. The 2 women working there were absolutely wonderful. Mary made delicious meals and was one of the nicest women I met on my trip. They gave us free coffee, smoothies and mojitos, which...

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Thank margaret-anne m
Corbera de Llobregat, Spain
Reviewed 7 May 2016

As the name says, this is not actually a "casa particular" but a hostel business. And one that would get a low rating wherever in the world whith a stringent tourist authority. The reception, to call it somehow, is a stand-alone PC on a desk in the living room, which is also where breakfast is served. Our room was between...

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Thank homedelsac
Zurich, Switzerland
Reviewed 18 April 2016

We stayed in this casa particular in March 2016 and it was fine. The owner did not bother to talk to us and we got the impression that he was a little arrogant. The girls, however, were lovely and very helpful! This casa has 3 rooms and 2 of them don't have a window and the other room with a...

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1Thank burcub86
Newark-on-Trent, United Kingdom
Reviewed 11 April 2016

Really annoyed to find on arrival that they claimed not to have had a booking for us despite the fact that the booking had been made for us by the tourist office. Judging from other reviews this is by no means unusual. The owner told us the town was very busy but "luckily" he had a friend who had a...

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Thank Jasper1944
Hannover, Germany
Reviewed 7 March 2016

We booked with one day in advance, and the host told me that they were fully booked but he would find a room in another casa particular for us. Luckily, at the end a room got free so we could stay at the house! They invited us for a drink and a snack because they were celebrating the birthday of...

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Thank Josu A
Reviewed 11 February 2016 via mobile

The hostal people said hi and immediately sent us nextdoor to a different location nextdoor; why do they overbook? The lady which greeted us had great English and provided plenty of info on the town attractions. A welcome drink was arranged. It was a spacious house. In the evening I decided to rest and not go out and a lady...

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Thank Teodora I

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
Official Description (provided by the hotel)
Familia Sarmiento is a Hostel located in the center of Santa Clara city, few meters away from the town’s main square "Parque Vidal", the Boulevard and all the recreational centers, restaurants, banks, museums, etc. The accommodation, which is in a Renaissance style building Herrera, has four bedrooms with private bathrooms each one, the furniture is according to the lodging service in Hotels, two bedrooms are double, and the others two are twin. The common areas offer a peaceful atmosphere for a relaxed stay, where you can calmly read, watch a movie or just drink a beer or smoke a cigar. The price per room is 25.00 – 30.00 CUC In the rooms you will find: air conditioned, TV, refrigerator with waters and drinks, Wi-Fi connection, towels, sheets, hair dryer, soap, hot and cold water in the shower and the washbasin and more. The Inn prepares different exquisite types of breakfasts and dinners, thanks to its cook that is graduate of kitchen's master at the school of touristic gastronomy. The main breakfasts prepared are: American, Continental and to a la carte. Breakfast's price ranging is between 3.00 and 5.00 CUC. The dinners are varied Cuban and international dishes, including a variety of preparations for vegetarians. The dinner price is between 5.00 and 15.00 CUCWe offer laundry services, bar, Wi-Fi Internet, and tour guide service with car thru the company CarRental-Cuba. ... more   less 

Additional Information about Hostel Familia Sarmiento

Address: Lorda # 61-1 (Bajos) e/ Marti y Boulevard, Santa Clara 50100, Cuba
Region: Caribbean > Cuba > Villa Clara Province > Santa Clara
Price Range: £20 - £24 (Based on Average Rates for a Standard Room)
Number of rooms: 4
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Questions & Answers

Here's what travellers have asked, with answers from Hostel Familia Sarmiento staff and other travellers.
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Questions? Get answers from Hostel Familia Sarmiento staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Chose another place”
  • Entrance to the room
  • Unprotected wires in the room
  • Unprotectec wires in the shower
  • The toilet roll almost in the shower
  • No toilet seat
  • The washbasin outside the bathroom
 of 5 bubbles homedelsac, 7 May 2016 | Read review
“Great service, better location”
 of 5 bubbles josua491, 7 Mar 2016 | Read review
“Carlos was updating a third room when we were there with a more contemporary feel and he told us he was planning to do the same with the other rooms”
 of 5 bubbles S3915AXdanielm, 14 Jul 2015 | Read review
“Small rooms and no windows.”
 of 5 bubbles Andi_J_Munich, 22 Jun 2014 | Read review
“Book early by email. Carlos speaks good English.”
 of 5 bubbles Amanda431, 3 Mar 2014 | Read review
5 of 5