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Traveller (88)
Pool & Beach (12)
Dining (11)
Overview
  • Excellent21%
  • Very good51%
  • Average20%
  • Poor5%
  • Terrible3%
Travellers talk about
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3 Star Hotel
All hotel details
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Reviews (185)
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All reviewsno elevatorcoppelia ice creamcooked omelettehotel is cleanstreet noisewifi cardrestaurant staffmangoporkhot watercomfortable roomsevery morningnice roomcentral squaregreat foodwalterparlor
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1 - 5 of 90 reviews
Reviewed 3 weeks ago

Great Dining in attached restaurant, indoors seating or dinning Al Fresco. Good food & service. Comfortable rooms and a very helpful front desk staff. Great breakfast and the highlight, truly great coffee.

Thank stpats17
Response from Diana Maggy L, Especialista de Calidad at Hotel AmericaResponded 1 week ago

Good afternoon, thank you very much for choosing us and for writing us your criteria for the services we offer. We hope to receive you very soon at our hotel. Greetings and happy day.

Reviewed 28 May 2018 via mobile

I usually NEVER write reviews on hotels or any other accomodations that I have stayed, but man, this hotel sucks. To be honest I am not that of a peaky person and all I ask is in room wifi and clean room, where this hotel,...More

Thank Travelleryhyh
Response from Ariel P, Gerente at Hotel AmericaResponded 30 May 2018
Google Translation

Estimado cliente en realidad siento mucho le hayan sucedido tales situaciones , no es lo usual en nuestro hotel ,...More

Reviewed 13 April 2018

On a tour of the area we stopped at this hotel for a lunch buffet,food was probably the best we had the whole week. Live singer was awesome, and the patio area outside was very pretty. lobby, restaurant and garden very clean

Thank Peter H
Response from Ariel P, Gerente at Hotel AmericaResponded 14 April 2018
Google Translation

Muchas Gracias por su opinion , la apreciamos mucho, esperamos regrese una vez mas a nuestro hotel .Gracias.

Reviewed 31 March 2018 via mobile

Worst ever place to go. Service is so slow, expensive and without quality. If you want to feel yourself as a king you should go there but you sure won't be pleased looking at how Cubans are discriminated over you, just looking for your tips....More

Thank David P
Reviewed 15 March 2018

Right around the corner from the central square. Good food and the staff is right on to your needs. Great prices and one of the few places to get internet in your room. They even have a small pool in the courtyard.More

Thank Keystime42
Response from Ariel P, Gerente at Hotel AmericaResponded 16 March 2018
Google Translation

Muchas gracias por su opinion nos satisface mucho saber que haya tenido una una estancia placentera en nuestro hotel y...More

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About
Amenities
Top amenities
Restaurant
Pool
Free Parking
Bar/Lounge
Hotel Amenities
Free Parking
Breakfast Available
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Pool
Bar/Lounge
Details
Price range
US$98 - US$155 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$98 - US$155 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (88)
Pool & Beach (12)
Dining (11)
Room & Suite (9)
Questions & Answers
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DonnaCMS
15 March 2017|
AnswerShow all 3 answers
Response from Mikesflorida | Reviewed this property |
My stay was arranged by a tour company, so I had no hand in making the arrangements. But they do have telephone and internet so you should be able to contact them with either.
1
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Room Tips
"Find another hotel."
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"3rd floor rooms are quieter!"
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"the inner rooms are more spacious than the street view"
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"no elevator, no ground floor rooms. rooms not overlooking street quieter"
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