We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Payments made by partners impact the order of prices displayed. Room types may vary.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
We booked this holiday as a last minute holiday and we were not expecting a lot but we had amazing time. The hotel itself is a bit outdated and need some investment in renovation and equipment. Food was repetitive but tasty and choice of vegetarian options, seafood and meat. Hotel is situated on the side of town so if you wish to go for shopping you need to get car, taxi or bus. Lovely views from hotel, good animation team, our boy was very pleased with kids mini disco and kids club runned by Zoli :) All staff was very cheerful, hardworking and polite. Overall good value for the money we paid.
Read more
Date of stay: August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Sandra Feichtlbauer, Atención al cliente/recepción at SBH Club Paraiso Playa
Responded 1 Sept 2023
Dear Scarlette86sz, Thank you for your excellent rating and kind comments on your stay at our SBH Club Paraíso Playa. We value hospitality and a family atmosphere and your feedback encourages us to continue offering our guests an unforgettable experience.The whole team looks forward to hopefully welcoming you back as part of our SBH family in the near future. Best regards, The management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Just got back from a weeks holiday at the hotel with my family and friends. We all had a great time, but it went so fast. The hotel is huge with great swimming pools and beautiful beach. The food is nice and fresh with plenty of variety for everyone. The staff work extremely hard, provide a great service and are always smiling. Nothing much around outside the hotel but a taxi to Morro Jable takes 10 mins from the hotel where you will find lots of shops and restaurants. Some big shout outs: Luca, Nina and Zoli (Animation team) - you guys are amazing and you work so hard. Thank you for keeping us all entertained. Giovani (barman) - You are fantastic, always smiling and keeping everyone happy with your personality and humor. My kids are missing you all. Some suggestions for…
Read more
Date of stay: August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Sandra Feichtlbauer, Atención al cliente/recepción at SBH Club Paraiso Playa
Responded 27 Aug 2023
Dear Saj P, Thank you for your excellent review of our SBH Club Paraíso Playa. The satisfaction of our guests is our top priority, so we are delighted to read that you had a great time with us that went so fast. Your praise for the services of our employees is the best form of appreciation and, of course, also a great motivation. We always try to pamper our guests to make their stay as pleasant as possible, we are glad to read that we were able to do this for you. We also thank you for sending us your suggestions which will undoubtedly help us to improve. We hope to have the pleasure of welcoming you back in the near future. Best regards, The management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Absolutely wonderful family hotel! Staff are very friendly. Pool is excellent and the beach is outstanding. All inclusive food was very good, lots of choices, fresh and varied. Rooms are comfortable and the water pressure for shower and bath very good. We enjoyed our weeks stay and would happily return!
Read more
Date of stay: August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Sandra Feichtlbauer, Atención al cliente/recepción at SBH Club Paraiso Playa
Responded 27 Aug 2023
Dear Lupa2010, Thank you for your kind feedback regarding your stay at our SBH Club Paraíso Playa. As a hotel team, we always strive to ensure that our guests, especially families, have a pleasant and memorable experience. It fills us with great joy to learn that we have lived up to this claim. Thank you again for your recommendation and we hope to be able to welcome you again soon. Best regards, The management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have just returned from a very beautiful and relaxing 7 days holiday. We found the hotel very nice and the views were amazing, the rooms were cleaned daily and clean towels provided daily if required. The maids were always friendly and helpful. We found all the staff extremely helpful and friendly, especially the pool bar staff they were amazing and kept everyone entertained. The amination team work hard and were extremely friendly and chatted to everyone even if you didn't wish to join in any activities a amazing team , not forgetting the lifeguard who was so friendly and checked on everyone daily. One of the best things we loved was you cukd have a relaxing breakfast on the terraced and still find plenty of sunbeds at 10am. We found the food good and could always find…
Read more
Date of stay: August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Sandra Feichtlbauer, Atención al cliente/recepción at SBH Club Paraiso Playa
Responded 27 Aug 2023
Dear Katy G, Thank you for your excellent rating and wonderful feedback! We are thrilled that you had a great time with us. We want all our guests to have a wonderful vacation, and your recognition gives us the energy to continue to do so with passion. We can't wait to welcome your family back at our SBH Club Paraíso Playa as our valued guests. Until then, best wishes! Best regards, The management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A last minute holiday gamble that was totally worth the risk. My family and I visited the hotel Club Paraiso Playa and had a wonderful stay. The transfer from the airport took as on an hour journey of vast space, scenic volcanic mountains and the stunning, blue, North Atlantic coastline. We arrived at the hotel and felt pleasantly surprised. A large lobby overlooking the blue coastline and a friendly welcome from hotel staff who checked us in and directed us to the facilities while we awaited our room. Our room was spacious and clean and again boasted the same spectacular coastal views. The room was cleaned and towels replaced daily by friendly staff. The decor of the rooms is dated, but it did not spoil our visit whatsoever. The food was delicious and fresh and even my…
Read more
Date of stay: July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
Response from Sandra Feichtlbauer, Atención al cliente/recepción at SBH Club Paraiso Playa
Responded 21 Aug 2023
Dear Donna G, We are so glad to read that you had an excellent time here with us at our SBH Club Paraíso Playa. It brings us immense joy to know that we could offer you a pleasant and comfortable experience. Your kind words regarding our service to guests are truly appreciated, and it motivates us to do even better. Thank you again for the motivating review and with the announcement of another visit you make us very happy! Best regards, The management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Been back in the UK for 48 hours and already missing the place. It is a much bigger hotel than we’ve stayed in previously but you’d have never known. It wasn’t overcrowded, it is a spacious resort with lots of social areas. There was always plenty of space around the pool, in the quieter sun terraces, kids pool or the pool nearest the bar/music, no real queues for drinks at the bar and you never ran out of food at meal times. Self service soft drinks and beer alleviate this problem. The restaurant service was impeccable. Every member of staff was polite, friendly and more than accommodating. The food was really good, a wide variety to cater for the different people within the hotel. It was a real mix of Spanish, English and German visitors predominantly, who were all well…
Read more
Date of stay: June 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Sandra Feichtlbauer, Atención al cliente/recepción at SBH Club Paraiso Playa
Responded 21 Aug 2023
Dear Barnes Adventures, We appreciate your excellent valuation and we are glad to know that you and your family had an enjoyable stay here with us at our SBH Club Paraíso Playa. Thank you for taking time to share your experience with us. We take immense pride in knowing that our dedicated staff made a positive impact on your stay. Ensuring the comfort and relaxation of all our guests is our top priority, and we strive daily to exceed expectations and provide unforgettable vacations. Your kind words serve as a fantastic motivation for our team. On the other hand we are very sorry that you had problems with our Wifi connection. Sometimes when we are fully booked and when too many people are in the internet at the same time, the connection is too weak to handle it. Rest assured, we're addressing this issue and engaging our technicians to find a solution. We hope to have the pleasure of welcoming you back in the near future. Best regards, The management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I found myself at this hotel as my Egypt holiday was cancelled as the plane was waiting to take off, so with no research i found my self at the club Paraiso. what a find! The hotel is amazing staff so helpful, friendly and cant do enough for you The restaurant food is varied and plenty of choice for all 3 meals the puddings are to die for ! The bar staff are friendly they remember your order every time plenty of snacks during the day to keep you going Animation team work very hard and really make a big effort with shows and activity during the day. WIFI is good but you have to pay 25 euro for a week or 40 euro for 2 weeks but you can only have 1 devices connected at a time can be a pain switching between devices but the strength is very good there is free WIFI in reception…
Read more
Date of stay: July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
Response from Sandra Feichtlbauer, Atención al cliente/recepción at SBH Club Paraiso Playa
Responded 4 Aug 2023
Dear susan obrien, Thank you for your excellent rating and wonderful feedback! We are thrilled that you had a great time with us and are already planning a return visit. Your satisfaction is our top priority, and we are actively improving our services to provide even more comfort. Exciting news: we now offer complimentary WiFi throughout the hotel! We can't wait to welcome you back at our SBH Club Paraíso Playa as our valued guest. Until then, best wishes! Best regards, The management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Where do I start. This is a great hotel for anyone. Pros - good selection of buffet food - lovely staff - amazing beach, sea is very warm. - good choice of swimming pools - good location Cons - room a bit outdated, could do with some improvements. - could be a better choice of cocktails - be careful of the chubby tabby cat, as she allows some pets but then bites.
Read more
Date of stay: July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
Response from Sandra Feichtlbauer, Atención al cliente/recepción at SBH Club Paraiso Playa
Responded 26 Jul 2023
Dear Ellie C, We are deeply proud and honored to receive your compliments on our hotel SBH Club Paraíso Playa. It brings us immense joy to know that you had a wonderful time with us! Your feedback is truly appreciated, as constructive comments like yours play a crucial role in helping us continually improve. Thank you for choosing us, we will be delighted to welcome you again in the near future. Best regards, The management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It started off so so well the food was delicious the hotel room was tidy, beautiful view and kind staff. After 2 days it took a completely different turn. I didn't bring a charger with me because it wouldn't work here (british) and there were no USB plugs in the room, I went to reception to ask for a European plug but the guy kept insisting I buy a converter for 10 euros. Thankfully another british Italian family lent me their for a day and I could go into town to get a new one. ( Nothing to do with this but be careful in janida I got scammed to buy a 40 euro charger that wasn't even right for my phone so i had to go back) After this all was good or at least I thought so because when I came back from the beach my door was open my photo stand missing, some of my more expensive…
Read more
Date of stay: July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Sandra Feichtlbauer, Atención al cliente/recepción at SBH Club Paraiso Playa
Responded 21 Jul 2023
Dear Vanessa N, Thank you for taking the time to write a review of our hotel SBH Club Paraiso Playa. We are sorry you made this bad experience and would like to apologize for the inconveniences occurred. We assure you that after checking the electronic key card opener we did not register any door openings or any irregularities. About to help you, we are not allowed to take any of the guests to our private cars, thats why we offered you a taxi. About the charger we will inform you as well as future guests that we have few at the reception and always happy to help any guests needs as well as with charger. We are not selling anything at the recepcion. We are very sorry that based on your experience you have decided not to visit us again. Your review will help us improve our performance and increase guest satisfaction. However, if you change your mind, we will be happy to welcome you back to our home and have the opportunity to exceed your expectations. Best regards, The management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Went for a week long stay with my family and have to say that it was one of the best holidays I've ever had in a while! I really didn't want to leave. The rooms are spacious, clean and have aircon (not too cold but we didn't mind, it was perfect) which is a life saver for the hot days and nights. We were on the second floor and were given a room with sea view; watching the sunset and sunrise from our little balcony made it magical. The restaurant serves breakfast, lunch and dinner and has plenty of food and drink choices (catering also to gluten free and vegetarian) and all the ones we tried were fantastic, especially the fish and seafood choices which were really fresh. The two big pools are always clean, never super busy and there are always plenty of sunbeds to use. There…
Read more
Date of stay: July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
Response from Sandra Feichtlbauer, Atención al cliente/recepción at SBH Club Paraiso Playa
Responded 21 Jul 2023
Dear Giulia Di Trapani, Thank you sincerely for your review and the kind words you shared about your stay at our hotel SBH Club Paraiso Playa! We're delighted to hear that your experience was so positive and that you've taken wonderful memories home with you. We'll make sure to pass on your compliments to Luca, Nina, and Giovanni for their exceptional service. Your recommendation means a lot to us, and we genuinely hope to have the pleasure of welcoming you back in the future. Best regards, The management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.