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Hesperia Lanzarote

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Hesperia Lanzarote
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4,312 Reviews from our TripAdvisor Community

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Showing 2,526: English reviews
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Norfolk, United Kingdom
Reviewed yesterday NEWvia mobile

Positives Reception area and pools are spacious and lovely. Hotel setting is idyllic and the marina is a great place for quality restaurants and cocktails. Negatives Our room was not set up for us upon arrival which was disappointing. Considering the hotel was v quiet I found it hard to believe that a room couldn't be found. I enquired about...

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Helpful?
Thank storeyemm
Reviewed yesterday NEWvia mobile

Wauw, dont even know where to start. The first moment we walked into the hotel we felt very welcome. This was because of the perfect welcome of my new friend KONTE, he was so helpfull with the suitcases and the glasses of cava. He is really eager to please and you can tell it's not an act with this man....

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2Thank Fabianraus
Drumnadrochit, United Kingdom
Reviewed yesterday NEW

This was my husband and I's second stay at the Hesperia. We were not disappointed. On check in we were warmly greeted by Jon, with a happy smile and pleasant personality. He was helpful and informative. The welcoming drink of champagne and fresh juice was also a lovely welcoming touch. Our room was clean and tidy and very spacious. Each...

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1Thank ABC123Wakefield
Clacton-on-Sea, England, United Kingdom
Reviewed yesterday NEW

If you are looking for a hotel giving that extra service then Hesperia is to be recommended. From the moment we arrived we found all the staff most attentive. The room was deluxe sea view and could not have asked for more. One or two of the furniture pieces showed signs of tiredness but overall impression was good. Choose a...

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2Thank Brian N
Reviewed 2 days ago NEWvia mobile

We had a suite for one night, I must say the room itself was very run down, dusty, windows dirty, cracks all over the walls where the air on had obviously burst, the laminated mdf Furnitire peeling, for a 5 star it should have been a much higher standard. The hotel is lovely and the grounds are fab, but all...

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Helpful?
1Thank Vic2219
Pablo_Rey_Rodriguez, Director General at Hesperia Lanzarote, responded to this review

Dear Vic2219, We'd like to thank you for choosing the Hesperia Lanzarote 5* for your holiday and to celebrate your birthday amongst us. We will thank Carlos and Bruno on your behalf and pass on your motivating comments. We regret to read that your expectations in regards to your suite weren't met and you found some furniture dated. Overall, we're...

Kettering, United Kingdom
Reviewed 4 days ago NEW

This was my second visit to the Hesperia and, once again, the staff and general atmosphere were fantastic. We had an amazing sea-view from our room and the room itself was large, cleaned thoroughly and very comfortable. The hotel is in a perfect position for the Marina with its wonderful bars, restaurants and shops and also for walking. On a...

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Helpful?
4Thank LellerP
Pablo_Rey_Rodriguez, Director General at Hesperia Lanzarote, responded to this review

Dear LellerP, It is a pleasure reading that you had a pleasant stay with us in the Hesperia Lanzarote Hotel 5*. I am glad you came back, and I appreciate the fact that you had the chance to use the Spa during the whole week! Regarding the issues you mentioned, hoping they did not affect your stay too much, we...

London, United Kingdom
Reviewed 5 days ago NEWvia mobile

Amazing atmosphere! Fantastic facilities! Clean luxurious accommodation! Highly attentive and friendly staff! A wide selection of food including some very healthy options! All around just perfect 😊😊😊😊😊😊

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4Thank darya7
Pablo_Rey_Rodriguez, Director General at Hesperia Lanzarote, responded to this review

Dear Darya7, Thank you for your lovely words, and for taking your time in expressing your opinion of your stay with us in the Hesperia Lanzarote Hotel 5*. We hope to see you once again in an not too distant future! Best Regards, Pablo Rey General Manager

Plymouth, United Kingdom
Reviewed 5 days ago NEW

Well we stayed at this hotel for 4 days last week. It is a large complex that is kept very clean and we stayed as a couple on an all inclusive deal. The hotel offered us a sea view room for an extra 20 euros a day which gave us a nice view of the hotel and the sea. The...

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5Thank wooliback
Pablo_Rey_Rodriguez, Director General at Hesperia Lanzarote, responded to this review

Dear Wooliback, It is a pleasure knowing that your stay with us in the Hesperia Lanzarote Hotel 5* has been a pleasant one. We always try to give our best in order to provide an excellent and enjoyable service to our guests, and I am glad this has been the case. Thank you for mentioning Rocco, Bruno and Lydia, who...

London, United Kingdom
Reviewed 6 days ago NEWvia mobile

Lovely quiet location, beautiful hotel and grounds. Heated swimming pools, great spa pool at additional cost, small gym free to use. Choice of spa treatments at additional cost. We did not use the tennis courts etc as we did not have enough time. Buffet breakfast and dinner were amazing. Very good variety and themed cuisines for dinner. The staff in...

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Helpful?
2Thank Spring L
Pablo_Rey_Rodriguez, Director General at Hesperia Lanzarote, responded to this review

Dear Spring L, We´re really happy to read that you had a good relaxing break at the Hesperia Lanzarote 5* and you enjoyed so many aspects during your lovely stay. On the other hand, we regret to hear about the misunderstanding with the Front Desk staff and that you found the Pool Bar to be understaffed on Saturday as we...

Wolverhampton, United Kingdom
Reviewed 1 week ago via mobile

We stayed here for 10 days and were thrilled that it is recovering from the slump it experienced over the past few years! We stayed here many years ago when it first opened! Then, it was absolutely fab! Then it went downhill rapidly! On returning it is in recovery! We experienced amazing staff! Konte's help was brilliant! So eager to...

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3Thank GSMD13
Pablo_Rey_Rodriguez, Director General at Hesperia Lanzarote, responded to this review

Dear GSMD13, Thank your for sharing your review of your most recent stay at the Hesperia Lanzarote 5*. We're very glad to hear your consider the hotel is back up to standards and offering excellent experiences. I'm sure Konte, Miguel, Lewis and so many others will feel quite proud of themselves when I remind them of your kind comments. We...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Hesperia Lanzarote is located on the easternmost island of the Canary archipelago – offering guests a tropical respite from the stresses of everyday life. ... more   less 

Additional Information about Hesperia Lanzarote

Address: Urb. Cortijo Viejo, C/Hesperia, 1, 35570 Puerto Calero, Lanzarote, Spain
Region: Spain > Canary Islands > Lanzarote > Puerto Calero
Price Range: £77 - £172 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hesperia Lanzarote 5*
Number of rooms: 335
Reservation Options:
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Also Known As:
Hesperia Lanzarote Puerto Calero
Hotel Hesperia Lanzarote
Hesperia Hotel Lanzarote
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Questions & Answers

Here's what travellers have asked, with answers from Hesperia Lanzarote staff and other travellers.
317 questions
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Basingstoke, United Kingdom

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Questions? Get answers from Hesperia Lanzarote staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Seek a sea view room as other side does not get much sun.”
 of 5 bubbles BrianN303, 24 Feb 2017 | Read review
“Higher floors with sea-view have the best views.”
  • Sunrise from our balcony
 of 5 bubbles LellerP, 21 Feb 2017 | Read review
“some mountain views are just that no sun all day, for sun in the afternoon without paying extra ask for rooms in the 400 to 412 or 500 t0 512 they look over the swimming pool area and have some sea/distant mountain views.”
 of 5 bubbles N6968HQmichaelc, 12 Feb 2017 | Read review
“Always request sea facing and if you want a real treat Upgrade to suite on block D. Fabulous!”
 of 5 bubbles Madtrisha11, 10 Feb 2017 | Read review
“All pool view rooms, have a sea view also”
 of 5 bubbles stevenage3, 10 Feb 2017 | Read review
5 of 5