TUI BLUE Aura
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Calle des Calo, s/n Port des Torrent, 07829, Sant Josep de Sa Talaia, Ibiza Spain
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Room & Suite (240)
Dining (58)
About
#9 of 19 hotels in Sant Josep de Sa Talaia
Location
Cleanliness
Service
Value
The Sirenis Hotel Club Aura / TUI BLUE Aura is in a superb location on the seafront, just 150 metres from the Port des Torrent beach. The hotel is within easy reach of nearby San Jose and 20 km from Ibiza town. It opened its doors in the summer of 1999. The complex has been designed in the style of a small village, with groups of low-rise buildings situated amongst extensive gardens. As a result, there's a warm, Mediterranean feel to the hotel. The quality of services and facilities has been awarded year after year with the Environmental Management System Certification UNE - EN ISO 14001:2004 The hotel is oriented for British guests and is the ideal spot to enjoy an unforgettable family holiday, with the convenience of the All Inclusive board. If you are looking for somewhere to escape the stress and bustle of your daily life, and want to relax but also have fun, you will find all you need here - a large pool on three levels, separate children's pool, sun terrace, sauna, whirlpool, an indoor heated pool and a 4.500 M2 water park. The buffet restaurant offers a varied cuisine, where you will find the best local and international dishes, with many prepared on the spot. If you want to try something different, the Teppanyakiclub thematic restaurant offers a delicious Asian experience. The Sirenis Hotel Club Aura is available in the UK through TUI as a TUI BLUE hotel named TUI BLUE Aura.
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Property amenities
Street parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Poolside bar
Water park
Entertainment staff
Babysitting
Pool / beach towels
Infinity pool
Indoor pool
Outdoor pool
Restaurant
Breakfast buffet
Kids' meals
Snack bar
Evening entertainment
Table tennis
Children's television networks
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Highchairs available
Strollers
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Safe
Refrigerator
Flatscreen TV
Walk-in shower
Complimentary toiletries
Telephone
Wardrobe / wardrobe
Tile / marble floor
Hair dryer
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Room types
Mountain view
Ocean view
Non-smoking rooms
Family rooms
Good to know
HOTEL STYLE
Mid-range
Bay View
Languages Spoken
English, Spanish
Location
Full view
54Somewhat walkable
Grade: 54 out of 100
39Restaurantswithin 0.75 miles
5Attractionswithin 0.75 miles
Contact
Calle des Calo, s/n Port des Torrent, 07829, Sant Josep de Sa Talaia, Ibiza Spain
Name/address in local language
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I stayed here in July/August 2020 just as it was closing due to the travel restrictions. We had a great time but only due to the fact the hotel was fairly empty. In any other year I cannot imagine staying in such a cramped complex. Things we found that apply any year: Hotel has no gardens or open areas, feels very cramped. Entertainment area was tables infront of a stage, it was difficult to find a seat with only a small number of guests this year so in a normal year it must be awful. Only one pool area for general use and a quiet pool that is very small. One restaurant that is mainly inside with a small courtyard with no breeze and so becomes too hot to eat outside. I can't imagine staying at this hotel any year when it is generally full. It is such a small complex there is nowhere to go and with only one pool area everyone would be packed in like sardines. We certainly would not recommend this to friends. 2020 We had a great time at the hotel but this was only due to the fact it was at very low occupancy and kept on emptying while we were there to the point there was only 50odd guests left on our last day! The staff and Tui crew were excellent and kept the show going right til they end. The same goes for the local entertainers who kept going too! This hotel offered all that the usual Tui Blues do, nothing was missing. Food was good, probably better selection when there are more guests but we were always able to find something to eat and the food at the snack bar was good quality too if you didnt fancy going to the restaurant. We didn't eat at the a la carte restaurants as these were again inside with no outside seating. We hired a car and got out for two days. Ibiza town was lovely with some good shopping and cafes in the harbour. We were able to drive to all four compass points on the island and it is beautiful. The best was getting to the west coast of the island for the sunset at Platges de Comte, absolutely stunning. We were swimming in crystal clear warm water as the sun went down. Well done to Tui for keeping the show on the road in a difficult time and ensuring our holiday went without a hitch.…
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Date of stay: July 2020
Value
Location
Service
Helpful
Response from Sirenis Hotel Club Aura, Otros at TUI BLUE Aura
Responded 13 Oct 2020
Dear Guest, Thank you for your time to share your overall opinion about TUI BLUE AURA. Ours Costumer´s comments are very important for us in order to improve our services. We are very pleased to read that you had a great time with your family in TUI BLUE AURA. Regarding your comments about the capacity of our installations in different areas, as you know because of Covid-19 prevention, we had limited capacity in all our areas, always in accordance with the amount of guest we had in each moment. During the day, TUI BLUE AURA offers different areas to enjoy your time, like the main pool where the animation activities take place, “Infinity Pool” or “Indoor Pool” for ones who want to spend a quieter time and the Water Park “Aquagames” for the energetic ones. Regarding restaurants and bars we also offer different options and places during the day and night. It will be a real pleasure to welcoming you back in a not too distant future hoping the COVID-19 situation changes and traveling is safe for everyone. Kindest regards, Sirenis Hotels & Resorts
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After reading the other reviews I think we were staying in different hotel to everyone else. If you are after awful entertainment where the reps love the sound of their singing voices (which are awful), horrendous food (masks not worn correctly by staff, which I mentioned time after time) it was over cooked and tasteless along with groups of holiday makers thinking that everyone else wants to listen to their chat and their music all day by the pool then this is the place for you!! The rooms are small, our air conditioning didn’t work despite complaining everyday to reception nothing was done about it, also our shower was blocked and this was never fixed despite mentioning far too many times. The cleaners don’t clean and don’t even make the beds very well, I can compare it to teenagers type of cleaning. We went to the restaurants over the road which were both great, Christof is amazing. Bar, ran out of drinks, how?!? Must say Oliver the bartender is a great asset to this hotel. Would we go back, hell no! Love Ibiza but not this place, aware that we have COVID-19 to deal with but this place isn’t up to anything.…
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Date of stay: July 2020Trip type: Travelled with family
Helpful
Response from Sirenis Hotel Club Aura, Director General at TUI BLUE Aura
Responded 13 Aug 2020
Dear Guest, Thank you very much for taking the time to share your opinion on TripAdvisor. We have read with interest the many details on your recent stay; our customers’ comments are very important as only through their objective observations and remarks we are able to measure our performance. At Sirenis we believe that enriching dining experiences are part of the real holiday feeling this is why our Chefs strive to offer a wide range of options in a 7 days menu rotation at the main buffet restaurant; please accept our apologies if we were not able to satisfy your culinary wishes on this occasion. Rest assured that your comments have been addressed to the proper department, please accept our apologies for those downsides of your stay, we do look forward to have another chance where we can show you the corrections. Friendliest regards, Sirenis Hotels & Resorts
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+1
A group of 13 of us have just returned from this hotel, and what a fabulous time we all had! Even with the COVID restrictions in place we cannot fault the hotel, staff or TUI reps. We have never been to Ibiza before, but will definitely be returning. It’s such a beautiful island. The hotel is a 5–10 minute walk from a beautiful beach, where there is the most amazing restaurant with incredible views of the unbelievable Ibiza sunset. My new favourite place! We took a 15 minute taxi ride into Sant Antoni and went on a private sunset boat trip too. Definitely worth doing if you visit the area. Kelly-Ann the entertainment rep was amazing, she was so friendly and always had time to speak to any of our group. The kids loved her and since being home they have continued to sing and dance to “Dance like a Grandad”, “Download” and “Party Train”!! She was always happy, smiling and full of energy. She worked so hard and you can see she loves what she does, as well as being very good at her job. All the children in our party loved going to the Kids Club too, they even asked if it was their new school! The ladies who run these clubs were also amazing, and really made the children feel welcome and involved in every activity. The children never wanted to leave when it was time to pick them up!! The attached water park was brilliantly too. The kids (and adults!) had great fun. Not a huge water park, but was perfect for us, and even better being on site with no additional fees to use it. We also enjoyed the two a la carte restaurants, a Japanese and a Tapas, both were brilliant and really lovely food. The only down side was having the UK government changing the rules half way through our holiday so we are now currently in quarantine... 2 weeks of paradise into 2 weeks of prison!!…
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Date of stay: July 2020Trip type: Travelled with family
1 Helpful vote
Helpful
Response from Sirenis Hotel Club Aura, Director General at TUI BLUE Aura
Responded 13 Aug 2020
Dear Guest, Thank you very much for taking the time to write your experiences in Sirenis Hotel Club Aura****. We are glad that you had a great and relaxing holiday! It will be a pleasure to see you again next year. Best regards from Ibiza Island, Sirenis Hotels & Resorts
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+1
I have to say this hotel is brilliant. With Covid we were very unsure about travelling. But I am glad we did. Masks were worn by staff and also by guests when in the buffet restaurant. Pools are good. Quiet pool is very quiet but be aware the little bar is not open so a bit if a walk to get drinks. The main thing that is great is the entertainment team!!! The level of Engery and enthusiasm by them is amazing!!! Kelly-Ann, Fenn. Jack and Saz, thank you for being brilliant with our little boy and for always making him smile!! Download has been on the laptop since we got home!!! 100% recommend this hotel!!!
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Date of stay: July 2020Trip type: Travelled with family
1 Helpful vote
Helpful
Response from Sirenis Hotel Club Aura, Director General at TUI BLUE Aura
Responded 13 Aug 2020
Dear Guest, Thanks for choosing the Sirenis Hotel Club Aura for your first family holiday abroad and for letting us know you had a nice time among us. It will be a real pleasure to welcoming you back in a not too distant future hoping the COVID situation changes and traveling is safe for everyone. Kindest regards, Sirenis Hotels & Resorts
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Firstly, in the current climate we find ourselves in, we’ve had a great holiday for 2 weeks at this hotel. All of the staff were really good, friendly and helpful with a smile and a chat if you wanted one. The entertainment staff are the ones who go above and beyond. Always working hard to do make your holiday enjoyable. Kelly Ann seemed to be the main entrainment staff member and she was brilliant for the kids and also adults. Always full of energy and enthusiasm even though they were always wearing masks and working At least 12 hours a day to keep us all entertained - she’s a real credit to TUI and should be rewarded for her efforts. Thanks Kelly Ann, you’re a star ⭐️ The hotel itself is struggling to be 4 star hotel as the food let’s it’s down, especially at dinner time. Plastic cups for 95% of the drinks - really!! .....were adults, treat like adults not kids. Rooms were ok but not anything special. Pool was good, although the number of times it was closed due to a ‘jobby’ in the pool was staggering!!! 🤬 Not sure what’s going on there. Location is good as it’s close to Port Des Torrent town and beach and a short taxi to San Antonio. All in all, a great holiday, met some fabulous people but........the staff at the hotel are it’s main asset. Not the rooms, not the food.…
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Date of stay: July 2020Trip type: Travelled with family
Helpful
Response from Sirenis Hotel Club Aura, Director General at TUI BLUE Aura
Responded 13 Aug 2020
Dear Guest, Thank you for taking the time to share your experience at Sirenis Hotel Club Aura with us. We are delighted that you enjoyed your stay with us. At Sirenis we strive to provide a unique experience to each client, therefore your opinion is very important to us. Let you know that for security reasons glass cups are not allowed arround the pool areas. That is the main reason for using other materials instead. Again, thank you for sharing your impressions; it will give us the opportunity to improve and offer a better service on your next visit. Yours sincerely, Sirenis Hotels & Resorts
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ALSO KNOWN AS
sirenis hotel aura
FORMERLY KNOWN AS
Sirenis Hotel Club Aura
LOCATION
SpainBalearic IslandsIbizaSant Josep de Sa Talaia
NUMBER OF ROOMS
204
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Claim Your Listing Frequently Asked Questions about TUI BLUE Aura
Which popular attractions are close to TUI BLUE Aura?
Nearby attractions include Port Des Torrent (0.2 miles), Peppers2 (0.7 miles), and Millennium (0.6 miles).
What are some of the property amenities at TUI BLUE Aura?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a fitness centre.
Which room amenities are available at TUI BLUE Aura?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at TUI BLUE Aura?
Guests can enjoy an on-site restaurant, a poolside bar, and a snack bar during their stay.
What are some restaurants close to TUI BLUE Aura?
Conveniently located restaurants include Ca n’Esmeralda, Relish Restaurant & Pool Bar, and El Viejo Gallo.
Are there opportunities to exercise at TUI BLUE Aura?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at TUI BLUE Aura?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at TUI BLUE Aura?
The staff speaks multiple languages, including English and Spanish.
Does TUI BLUE Aura have any great views?
Yes, guests often enjoy the ocean view available here.
Is TUI BLUE Aura accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.