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Barcelo Santiago

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4,484 Reviews from our TripAdvisor Community

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Showing 2,920: English reviews
scotland
Reviewed yesterday NEW

Quick break before christmas, thoughly enjoyed, cleanliness all over, great choice of food in restaurant, would recommend this holiday to friends, travelled with Thompson holidays and got excellent price on week

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Helpful?
Thank pados
Milton Keynes, United Kingdom
Reviewed 2 days ago NEW

All inclusive gave us everything we needed,loads of food choice excellent quality too.Superior room recommended with sea view. A fantastic location to go for walks,local bars and restuarants nearby.Entertainment every night in the hotel theatre.

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Thank Janice G
Doncaster, United Kingdom
Reviewed 2 days ago NEW

Rooms need a lot of tlc. All inclusive poor spent over 300 euro during our stay also ends at 11pm and then you pay. Also mini bar has two bottles of water in on arrival. Also on arrival there was a strong smell of sewage in the bathroom.The pool area however is beautiful and the views excellent. Get yourself over...

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Helpful?
Thank Mark B
Ewloe, United Kingdom
Reviewed 2 days ago NEW

Just returned after a weeks stay at this hotel. Excellent location with easy walking distance of Playa del Arena and Los Gigantes along coastal path away from traffic. Hotel in general well maintained and clean, bedrooms dated but spotlessly clean, beds huge and very comfortable. We were all inclusive and found the bar staff very attentive no queuing or waiting...

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Thank E E
Lincolnshire, United Kingdom
Reviewed 2 days ago NEW

Good selection of food always lukewarm big problem. always ask for the higher floor rooms as we were told some of the lower ones had mould on the walls are room was on the 9th floor a superior one which was very good we often had lunch at the pool bar as food seemed hot and fresh from there waiters...

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Thank Roy F
Kendal, United Kingdom
Reviewed 2 days ago NEW

The location and views both at the hotel and the surrounding area were fantastic! We had a superior sea view room on floor 7 which we would definitely recommend, the views and sunsets off the balcony were beautiful. The room was cleaned daily with fresh towels and new bedding (every 3 days). The food was good there was lots to...

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Thank bec230
London, United Kingdom
Reviewed 3 days ago NEW

We stayed at this hotel with out any expectations,they give us 1 of the room at 1st floor in which we did not like at all ,so we ask to change it was given to as thefollowing day. Room 417 to be precise the view was great , staff are very good,approachable and helpful. Good food at the restaurant alot...

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Helpful?
Thank Jose B
santiagorrpp, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear Jose, Thank you very much for sharing this great review of your recent stay at Barceló Santiago hotel. We are sorry to know you did not like the first room where you were allocated , but we are happy the next day your problem got solved. On the other hand, we appreciate your comment about the food in the...

Stockport, United Kingdom
Reviewed 4 days ago NEW

An excellent hotel with the exception of intermittent noise every few minutes at night (even with the air con turned off.) Food superb with excellent service. Can be somewhat confusing when one first arrives as reception is on 5th floor and no notices in the lifts indicating where it is!

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1Thank joanwW8066CU
santiagorrpp, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear guest, Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us. At Barceló we know that meals are an important aspect of our guests' overall holiday expérience in our hotels, this is why our team of Chefs prepare for each service a wide variety of delicacies to cater...

At home
Reviewed 4 days ago NEW

Good for a week. Staff are friendly. Help yourself meals.. you can always get something you can eat. The bedrooms definitely need improving.. we paid for superior .. good view .. poor quality room furniture.

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Thank occasionalecuador
santiagorrpp, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear Guest, Thank you for taking the time to share with us your valuable comments following your recent experience at Barceló Santiago. We appreciate your feedback about the room and we will take in consideration your comments as this is a good opportunity for us to improve. On the other hand, thank you for your very nice compliments for our...

lancashire
Reviewed 4 days ago NEW

Stayed here for 3 nights in November. The check in was ok could of been a bit quicker, we had help to our room which was a good move because our key card wouldn't work at first. The room was very comfortable. Breakfast & Dinner is buffet style and there was plenty of choice for everyone. All in all a...

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Thank Pete07
santiagorrpp, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear guest, Thank you for the great feedback of your recent holiday experience at our Barceló Santiago hotel, guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. We have taken good note of your remarks related to...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Beachfront
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting

Additional Information about Barcelo Santiago

Address: La Hondura, 8, 38683 Puerto de Santiago, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Puerto de Santiago
Price Range: £60 - £196 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Barcelo Santiago 4*
Number of rooms: 406
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Barcelo, Hotels.com and Priceline so you can book your Barcelo Santiago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Santiago Hotel Puerto De Santiago
Barcelo Hotel Santiago
Barcelo Puerto De Santiago
Barcelo Santiago Tenerife/Puerto De Santiago
Hotel Style:
#1 Luxury Hotel in Puerto de Santiago
#1 Green Hotel in Puerto de Santiago
#4 Family Hotel in Puerto de Santiago
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Questions & Answers

Here's what travellers have asked, with answers from Barcelo Santiago staff and other travellers.
286 questions
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Questions? Get answers from Barcelo Santiago staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms have sea view but rooms facing Los Gigantes no sun on balcony”
 of 5 bubbles 930ee, 7 Dec 2016 | Read review
“Room 708 with hot tub”
 of 5 bubbles Pete07, 5 Dec 2016 | Read review
“Superior room are advisable. Avoid cheap rooms "with terrace", "mountain view" (facing the popular night spot called Route 66)”
 of 5 bubbles DEOBO, 4 Dec 2016 | Read review
“Ask for a room on a high floor”
 of 5 bubbles 307Lindy66, 3 Dec 2016 | Read review
“Best veiws are floors 2 to 5 but all rooms are great.”
 of 5 bubbles 390philiph, 23 Nov 2016 | Read review
5 of 5
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