We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Barcelo Santiago

Visit hotel website
Traveller (3818)
Room & Suite (1009)
Certificate of Excellence


Certificate of Excellence
GreenLeaders Silver level
Property amenities
Fitness Centre with Gym / Workout Room
Room Service
Free Internet
Breakfast included
Airport Transportation
Banquet Room
Breakfast Available
Children Activities (Kid / Family Friendly)
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Tennis Court
Wheelchair access
Show more
Room features
Accessible rooms
Air Conditioning
Family Rooms
Non-Smoking Rooms
Refrigerator in room
Good to know
Great View
Family Resort
Hotel links
Visit hotel website
Special Offer:15% off
Hotel deals


Full view
86Good for walkers
Grade: 86 out of 100
39Restaurantswithin 0.3 miles
10Attractionswithin 0.3 miles
100Room tips
Traveller rating
  • 3,139
  • 2,669
  • 983
  • 352
  • 188
Time of year
Traveller type
  • More languages
  • Filter
  • English
Popular mentions
Few days away for Valentine stayed 6 nights. Impressed with location staff facilities. 10/10 for everything. Can't believe negative reviews as we found everything cleanliness food facilities staff to be 10+ out of 10
Read more
Review collected in partnership with Barcelo Hotels & Resorts
Hotel's Favourite
We enjoyed a lovely relaxing week in December to celebrate our 44th wedding anniversary. The staff were hard working, friendly and helpful. Excellent choice of food with comfortable rooms with superb view from the balcony. Really can’t find anything to criticise. Thank you for a
Read more
Response from GEM B, Director de Relaciones Públicas at Barcelo Santiago
Responded 4 weeks ago
Dear Guest, First of all, we congratulate you with your anniversary Wedding Anniversary and we thank you for choosing our Barceló Santiago hotel for such a special occasion.We take a lot of pleasure in making each of our guests' visits fantastic, especially when it comes to special occasions. We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. It is also good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. We are also very pleased to read your complete satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel. Last but not least, thank you also for mentioning our magnificent views and our magical location. We are very lucky to be located in this magical part of the island. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Kind regards, Bárbara Galera Guest Experience Manager
Read more
Staff are very friendly and the food is excellent. This hotel has an excellent location so it is easy to either go to the beach or visit local shops and harbours. The views of the cliffs are tremendous and it is generally a very relaxed atmosphere. Make sure you choose a sea
Read more
Review collected in partnership with Barcelo Hotels & Resorts
Just returned from a week staying at this lovely hotel. The scenery from the hotel was outstanding.....especially from our room. We stayed in a deluxe room which had everything we wanted in it. Very spacious and decorated tastefully. The food was plentiful and every taste was
Read more
Review collected in partnership with Barcelo Hotels & Resorts
Another great holiday in a Barcelo. The hotel is in a fantastic location, room excellent, views unbelievable. Staff were great, excellent variety of food all good quality. I would recommend this holiday to anyone at this time of year (Jan).
Read more
Review collected in partnership with Barcelo Hotels & Resorts
Album Categories
All photosTravellerRoom & SuitePool & BeachDining Family and Play AreasBusiness Centre & Event Rooms
Tired fixings 235
I am sorry I cannot give you an answer that would guarentee a refurbed room. I would recommend you emailed the hotel directly and asked if they would be able to tell you. If I remember rightly when I was there all the rooms with even numbers were refurbed but I am not 100%. We were room 102 on the ground floor and that block was refurbed. Sorry I cannot be more specific.
0 votes
Show all answers
Non branded but good but the hotel is in a terrible state change hotels if you can
0 votes
Show all answers
Entertainment is included but finishes at 10.30 PM . Construction work is still going on and lots of people have complained about the noise and also we was informed that the other half of the hotel will be going under renovation in March so be prepared for noise
1 vote
Show all answers
"Rooms on the 5th floor facing La Gomera"
"Choose a sea view facing La Gomera"
"High floor"
"For peace and quiet keep to the rooms below the swimming pools - floors 1 to 5."
"Refurbished room"
US$104 - US$239 (Based on Average Rates for a Standard Room)
barcelo santiago hotel puerto de santiagobarcelo hotel santiagobarcelo puerto de santiagobarcelo santiago tenerife
SpainCanary IslandsTenerifePuerto de Santiago
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing