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Figuerola Resort and Spa

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Traveller (152)
Room & Suite (39)
Dining (18)
Overview
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Carretera de Hospitalet de L'Infant a Mora la Nova C-44, Km 11.4, 43891 Vandellos Spain See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star accommodation
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Rooms
9 Nov10 Nov
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (230)
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1 - 5 of 17 reviews
Reviewed 8 September 2018 via mobile

We arrived by motorbike during the heat of the afternoon. We felt hot and tired and looked forward to cooling down in our room. The receptionist was abrupt when she asked for our I'd. We had our eu driving licences which are acceptable, but no,...More

Thank penelope_pit_stop123
Reviewed 8 January 2018

Location: beautiful Cleanliness: Non-existence Facilities: destroyed Restaurant: I got a chicken leg quarter with the bone (apparently slowly cooked) that was cold and no properly cooked. The side dish were potatoes cooked in fish stock so it was an inedible & awful combination (picture attached)....More

Thank JavierA3171
Response from rrppfiguerola, Director de Relaciones con Clientes at Figuerola Resort and SpaResponded 9 January 2018

Good afternoon sir, We're sorry that your experience was not as good as you expected. We were verifying the problems that you're describing on your feedback. We know that is true that at first your chicken was a little bit cold, but immediately the waiter...More

Reviewed 17 July 2017 via mobile

Last weekend we celebrated a birthday and the Romantic dinner was really good. Very good quality and quantity. The treatment good too. The Spa was a little left a part but we could sunbathe in a terrace beside the Spa, the views are fantastic. If...More

Thank MARIA TERESA G
Response from Figuerola H, Director de Relaciones con Clientes at Figuerola Resort and SpaResponded 28 October 2017

Hi, we're glad to know that our hotel and its services were satisfying your needs and wishes to make your stay perfect as more as possible. We hope to see you again and this time to overcome your expactations. Greetings

Reviewed 8 June 2017

Arrived here fir a wedding, breathtaking views, friendly helpful staff. Food we are throughout our stay was gorgeous. Our 14year old son particularly enjoyed the buffet breakfast selection. Free wifi. Just loved the p,ace

Thank Taylorscamping
Reviewed 7 March 2016 via mobile

We been there to have a relaxing weekend and so it was, the site is magnificent, surrounded by mountains, quiet and in the middle of nature, the golf course is right, the hotel features an outdoor pool. In the afternoon we went to the SPA,...More

Thank Jose Antonio M
Response from Natalia V, Director General at Figuerola Resort and SpaResponded 30 June 2016

Dear customer, We greatly appreciate your comments about your stay in our Hotel. Surely his next visit would serve your requirements , because fortunately we have expanded our staff in order to cover a proper schedule for all our customers. Hope to see you soon....More

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About
Description

The Hotel Figuerola Resort & Spa is really a wondeful farmhouse build in the XI century located in Vandellòs, in the Priorat region, surrounded by the mountains of Sierra de Llavería, Tarragona. Since 2004 offers a dreamlike place where you can spend unforgettable holidays. Its facilities include spa, fitness room, indoor and outdoor pool, restaurant and beautiful rooms.

Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Room Service
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Golf course
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Ski-In / Ski-Out
Wheelchair access
Beachfront
Spa
Breakfast included
 
Hotel class
HOTEL STYLE
Great View
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
67
PRICE RANGE
US$87 - US$141 (Based on Average Rates for a Standard Room)
Location
SpainCataloniaProvince of TarragonaCosta DoradaVandellos
Photos
Traveller (152)
Room & Suite (39)
Dining (18)
Pool & Beach (6)
Business Centre & Event Rooms (5)
Family and Play Areas (1)
Nearby
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Nearby RestaurantsSee all 4 nearby restaurants
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Nearby AttractionsSee all 2 nearby attractions
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Questions & Answers
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JavierA3171
Good morning, I would like to know how your director of customer´s care can mock a guest who is genuinely complaining about a terrible service offered by your hotel. Also, how can he knows the time spent by this couple in the restaurant when nobody was around? They arrived at 15:35 pm it took more than 30 minutes for a salad to arrive and after paying by card, they were waiting another 20 minutes for the promise of a courtesy drink that never arrives. The couple left at 17:40 pm after paying bill at 17:05 by card while having coffee (and a cigarette outside). This hotel should be closed and please, do not attept to bring endangered animals to this place or they won´t survive (with your care) for the pleasure of humankind. Note: Instructions on how to manage your hotel would be appreciate due to the fact that everything is "disconnected", "not working" and/or "broken" when you do not have enough guests. Thank you for your time.
12 January 2018|
AnswerShow all 2 answers
Response from JavierA3171 | Reviewed this property |
Dear Director of Customer Care / Waiter / Chef? / and other potential roles you are able to perform as a multitask employee, I appreciate your effort and care within the restaurant and the hotel during (I hope) low season... More
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Room Tips
"My best tip is: Avoid this place, please. for your own good karma and health."
JavierA3171
8 Jan 2018
Read review
"Rooms on front face golf course snd ours had balcony"
Taylorscamping
8 Jun 2017
Read review
"Suites are quite large and comfortable."
JillK517
22 Nov 2015
Read review
"All rooms seem fine"
66carolb
20 Aug 2013
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