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Chagala Hotel Aktau

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Chagala Hotel Aktau
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52 Reviews from our TripAdvisor Community

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Showing 25: English reviews
Savona, Italy
Reviewed 25 January 2016

The most famous Hotel chain in Kazakhstan , offer anytime a good choice considering price and quality. Here, in Aktau , very far from the centre of town , plus a poor desk service at reception, plus a low level in breakfast quality,don"t remain a good chance for traveller or business men. The best choice should be the mini apartment...

Thank lucianoferro61
東京, 東京都
Reviewed 23 January 2016

Clean and comfort room but not expensive. Kind and friendly staffs. It's a little far from central of city. It takes 20-30 minutes by walk. But you can take a bus from big street that is located at north side of the hotel.

Thank Yu35
Reviewed 15 August 2015

Most of the people - those on reception were really helpful and friendly as was the guy that served behind the bar. The restaurant staff were not so friendly possibly due to language barrier even though a smile or acknowledgement would have been nice. My room was good having a kitchenette area and a small longe area.

Thank Trev3
Newcastle upon Tyne, United Kingdom
Reviewed 8 August 2015

Glad to see the Chagala in Aktau still delivers. Best business lunch in town and Sunday lunch cannot be beaten. Staff really friendly and happy to help. Stayed realistic on rates not like other Western hotels in town Of all the Chagala hotels this is my favourite

Thank Dave2466
Reviewed 10 May 2015

Stayed two nights on a weekend break to Aktau. The hotel is a way out of the city centre and although you can get a taxi I found it isolated. The room was fine but in need of refurbishment - too many stains on the carpet. Friendly and helpful staff. I liked the breakfast; yes the range is small but...

Thank Greenpen
Czech Republic
Reviewed 20 April 2015

I spent in Chagala Aktau hotel couple of days during my April business trip. Hotel location is good (shore, city skirt, quite place), however for dining you need to go to hotel restaurant or go by taxi to city center. Sea shore near the hotel is just good for jogging or long walks, the sea was cold and dirty. Simple...

1Thank Karel D
ChagalaHotelAktau, Manager at Chagala Hotel Aktau, responded to this review

Dear Karel, Thank you very much for your feedback. In regards to your reviews, we will work on it. Shall you come back to Aktau, we would love to serve you again.

Reviewed 25 March 2015

This hotel is new, so the room was very clean and well equipped. My sea view from window was fascinating, enjoyed it during my short stay. Nice hotel for business trips. After long working day decided to try in -hotel reastaurant instead of looking somewhere away, and was pleased with friendly staff and their prices.

2Thank GlnSh
ChagalaHotelAktau, Manager at Chagala Hotel Aktau, responded to this review

Dear Guest, thank you very much for your feedback. We are happy to know we have met your expectations. Shall you come back to Aktau, we would love to serve you again. Chagala Aktau team.

Barcelona, Spain
Reviewed 5 December 2014

Stayed almost two weeks in the city for business. My apartment was well equipped (working area, living area, kitchen, bedroom), spacious and clean. Wifi was free of charge. Staff were welcoming and friendly. I definitely recommend this hotel.

1Thank PTZ-RPZ
ChagalaHotelAktau, Manager at Chagala Hotel Aktau, responded to this review

Dear guest, Thank you for the warm reviews. Yuo are always wellcome in Chagala hotel.

Romford, United Kingdom
Reviewed 1 November 2014 via mobile

The apartment was spacious, clean and well equipped. Breakfast and bar food is good too. The drawback is its location which is a little outside of the main city attractions. When the wind is in the wrong direction, the balcony becomes unusable due to the aroma from the environment.

1Thank jane_9758
ChagalaHotelAktau, Manager at Chagala Hotel Aktau, responded to this review

Dear Jane, Thank you very much for all your reviews. You are always wellcome to Chagala hotel.

Reviewed 26 October 2014

Stayed in the hotel for 2 days, during business trip to Aktau. At overall nice hotel, with polite and friendly staff. Rooms are big enough, clean, and are divided into 2 areas, one of which is sleeping area, other working area with sofa, table, tv and kitchen. Hotel offers just the basic needed details during business trip, without offering anything...

1Thank Yerbolat O
ChagalaHotelAktau, Manager at Chagala Hotel Aktau, responded to this review

Dear Yerbolat, Thank you very much for all your reviews. We will take into account all your comments. Yuo are always wellcome to Chagala hotel.

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Near Chagala Hotel Aktau


  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Room Service
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Located next to the Caspian Seashore in Aktau city, the hotel features 80 rooms, fitness centre, restaurant and parking. All rooms have a balcony enjoying the views of the Caspian sea and include buffet breakfast and wifi. Apartments have a separate kitchen and living room. The property belongs to Chagala group which is guarantee of security and know-how. Chagala bus stop is 5 minutes' walk from the hotel, providing access to Aktau Bus Station and the city centre. A transfer to the Airport (29 km) is available on request. ... more   less 

Additional Information about Chagala Hotel Aktau

Address: Microdistrict 1, Aktau 130000, Kazakhstan
Region: Kazakhstan > Mangystau Province > Aktau
Price Range: £31 - £39 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Chagala Hotel Aktau 3*
Number of rooms: 83
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Questions & Answers

Here's what travellers have asked, with answers from Chagala Hotel Aktau staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No chance .It s isolated like a desert”
 of 5 bubbles lucianoferro61, 24 Jan 2016 | Read review
“Oil workers / contractors hotel”
 of 5 bubbles Trev3, 14 Aug 2015 | Read review
“For the difference in price get a suite excellent value for money”
 of 5 bubbles Dave2466, 8 Aug 2015 | Read review
“room with balcony shore oriented”
  • Room view3
  • Room view2
  • Room view1
 of 5 bubbles 282kareld, 20 Apr 2015 | Read review
“I would book the apartment for a long stay”
 of 5 bubbles PTZ-RPZ, 5 Dec 2014 | Read review
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