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Centara Grand Beach Resort Samui

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Centara Grand Beach Resort Samui
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2,278 Reviews from our TripAdvisor Community

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Showing 1,739: English reviews
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Lake Tahoe (Nevada), Nevada
Reviewed yesterday NEW

My wife Linda and I returned to the Grand Centara on Koh Samui for our 50th Wedding Anniversary (Dec 17), a tropical paradise where we are welcomed at the airport and whisked away to the sanctuary of the Centara and their awaiting gracious staff and our room overlooking the gardens and adjoining sandy beach. After our long flight from San...

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1Thank recondo1919
Reviewed 3 days ago NEWvia mobile

We have just returned from a week at the Centara and it is a very impressive hotel. Its location on Chaweng beach is ideal for local shops and restaurants and it boasts a huge beach front position We were upgraded to a pool suite on arrival, very nice indeed. Our only concern was that the room looked a little dated...

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Thank AlanDCFC
Reviewed 4 days ago NEWvia mobile

We stayed here for three nights and just checked out this morning. Overall our stay was very disappointing and I wish we would have picked another hotel as the chaweng road has plenty of immaculate and well maintained hotels, for better prices. This is not a luxury nor a 5-star resort. The hotel smells of mould and sewerage, the toilets...

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2Thank Laura M
Joe C, Quality Manager at Centara Grand Beach Resort Samui, responded to this review

Dear Laura M., Welcome to Trip Advisor. We are of course disappointed that your dissatisfaction compelled you to open an account to share this review. We sincerely regret that so many aspects of our resort fell below your expectations during your brief stay. Still, your statements on our rooms and facilities are very useful to us in our efforts to...

Sydney, Australia
Reviewed 4 days ago NEWvia mobile

This is our hotel of choice for chaweng beach and in my opinion is the best spot on chaweng. We have stayed here a number of times and have tried a number of hotels on chaweng beach but always come back to centara. Beautiful grounds , Great beach restaurant and loungers . Love the spa treatments and they usually have...

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2Thank FrugalFlashpacker
A TripAdvisor Member
1 review
2 helpful votes
Reviewed 5 days ago NEWvia mobile

Hi, we stayed in room 328 which had beautiful views of the sea. It has a lovely balcony to sit on, and great air conditioning in your room. It has a kingsize bed which was really comfortable. The rooms are cleaned to a high standard every day and the staff are very helpful and polite. There is complimentary water in...

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2Thank A TripAdvisor Member
Sydney, Australia
Reviewed 6 days ago NEWvia mobile

I'm sure many years ago this would have been a fantastic Hotel, however it is now creaking under years of use. When we arrived the pool had been out of order for 5 days and they had just had a massive sewage leak. Then, after waiting several hours for our room to be ready, we walked with the staff to...

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1Thank 6378KM
London
Reviewed 1 week ago NEWvia mobile

I'm not quite sure how this hotel is getting any positive reviews at all its very misleading. The hotel and rooms are in need of a major overhaul to get anywhere near a decent 4 star let alone 5 ! We had made our way here from the krabi dusit thani which is a proper thai 5 star so we...

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6Thank Michael A
Joe C, Quality Manager at Centara Grand Beach Resort Samui, responded to this review

Dear Michael A., Thank you for taking the time to write this review and we’re sorry to hear that you have formed such a poor impression of the hotel. We further regret that we could not locate a room that met your expectations. We understand that at least some of the disappointment you’ve expressed is related to us not blocking...

Redditch, United Kingdom
Reviewed 1 week ago NEWvia mobile

We have just arrived home after two weeks at the Grand Centara Samui and I must say I really would recommend this hotel. This was our first visit to Thailand (for my brother's wedding) and I was a little nervous about how family friendly I would find the place compared to our usual European or American destinations so I spent...

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Thank Anne-Marie B
Redditch, United Kingdom
Reviewed 1 week ago

We have just returned from the Centara Grand Beach in Koh Samui where we stayed for the wedding of our son and his beautiful wife. The hotel is situated at the end of the resort on a beautiful sandy beach. Despite some negative reviews, our room (224) was fine with a lovely ocean view and it was cleaned daily with...

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Thank nannyjilly
samuijoe, Quality Manager at Centara Grand Beach Resort Samui, responded to this review

Dear nannyjilly, Thank you for joining us at Centara for such a special and blessed occasion. We were delighted to hear that our team (especially Mai, Ju and Denis) helped make the event relaxed and (relatively) carefree. Thanks also for including your take on the unfortunate pool situation. We’re glad that this did not cause too much inconvenience to your...

Nottinghamshire, United Kingdom
Reviewed 1 week ago

Staff were polite. Rooms OK. Lovely gardens and outside areas. Cleaners came in every day to change towels, make beds etc but never once cleaned the bathroom. Outside areas always clean. Lovely beach. Good snacks and drinks at Coast bar. Food in restaurants not brilliant but very expensive. Problems with toilets while we were there - several of our party...

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2Thank Alex T
Joe C, Quality Manager at Centara Grand Beach Resort Samui, responded to this review

Dear Alex T., Thank you for sharing your review. We're glad to hear that our lovely gardens and beach were a highlight of your stay. Please allow me to reiterate our apologies for that inconvenience related to the emergency pump work at the pool. Regarding your assessment of your room we would like you to know that this year we're...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Beachfront
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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Questions & Answers

Here's what travellers have asked, with answers from Centara Grand Beach Resort Samui staff and other travellers.
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Questions? Get answers from Centara Grand Beach Resort Samui staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms on the top floor provide the best panoramic views”
recondo1919, 27 Apr 2017 | Read review
“Building 2, second floor. Room 224. Excellent.”
nannyjilly, 21 Apr 2017 | Read review
“Don't have a room with inter-connecting doors unless it's for family members.”
alextJ6952CN, 20 Apr 2017 | Read review
“We always book room with lap pool it's a must after night shopping and you don't have to share.”
Liss72, 11 Apr 2017 | Read review
“Level 2 rooms have limited seaview, probably higher floors have better view.”
  • Bedroom (one-bedroom suite)
  • Living/Dining room (one-bedroom suite)
  • View from balcony
  • Bedroom (one-bedroom suite)
megmeg17, 5 Apr 2017 | Read review
5 of 5