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Centara Reserve Samui

38/2 Moo 3 Borpud Chaweng Beach, Chaweng, Bophut 84320 Thailand
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Traveller (1467)
Room & Suite (105)
Dining (70)
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About

#4 of 109 hotels in Chaweng
Location
Cleanliness
Service
Value
Travellers' Choice
Unwind amidst tropical splendour, and discover a new era of sophisticated, story-driven hospitality. The first resort in Centara’s curated luxury collection of refined hotels, Centara Reserve Samui is poised to become one of the Thai island’s most sought-after addresses. Formerly Centara Grand Beach Resort Samui, the distinctive property has been completely reimagined and redesigned to seamlessly integrate its celebrated colonial aesthetic with contemporary allure. In this discreet beachfront retreat, the guest experience is centred around the individual guest, including a 24-hour check-in and check-out service. Travellers are also spoilt for choice when it comes to accommodation options – including exclusive suites and villas that come with “Reserve Hosts,” Centara’s distinct take on personalized butlers and a selection of pool access rooms and ocean-facing villas offer even more rare indulgence. Outside of your private sanctuary, discover countless ways to create precious moments through holistic spa pampering and one-of-a-kind gastronomic experiences which redefine the culinary landscape in the island destination. Centara Reserve Samui is nestled in lush gardens set on the tranquil end of Chaweng Beach, less than a 15-minute drive from Samui International Airport.
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Property amenities
Free parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Canoeing
Babysitting
Valet parking
Pool / beach towels
Pool with view
Outdoor pool
Private pool
Yoga classes
Yoga room
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Wine / champagne
Swimup bar
Poolside bar
Water sport equipment rentals
Aerobics
Entertainment staff
Evening entertainment
Board games / puzzles
Children's playground
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Full body massage
Manicure
Massage
Pedicure
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Outdoor furniture
Picnic area
Sun loungers / beach chairs
Sun umbrellas
First aid kit
Infirmary
Umbrella
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Walk-in shower
Bathrobes
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Business
Languages Spoken
English, Thai
568Reviews230Q+A78Room tips

Reviews
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janetwilson2024 wrote a review Yesterday
1 contribution1 helpful vote
This newly refurbished resort hotel ticks all the boxes. The team are so helpful, the food is wonderful and you feel every possible thing you might require is anticipated. I do not know what star rating is applied to Centara Reserve but in my mind it deserves a full 5Star
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Review collected in partnership with Centara Hotels & Resorts
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Supamongkon Waranupapkun, Guest Services / Front Office at Centara Reserve Samui
Responded yesterday
Dear janetwilson2024, On behalf of the entire team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Centara Reserve Samui. I really appreciate your wonderful comments regarding your stay experience and we are so happy to know that our valued guest had a fantastic time spent with us. It is always encouraging to hear positive feedback, particularly when it comes from our valued guest. Once again Thank you so much for staying with us and we looking forward to welcome you back to our hotel in the near future. Best regards, Supamongkon Waranupapkun | Operations Manager Centara Reserve Samui
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Rugby_Nut_Canada wrote a review 13 Mar
Vancouver, Canada154 contributions29 helpful votes
We were looking forward to staying at the Centara Reserve Resort on Samui. Expectations were quickly dashed that this particular 5* resort would please us. This resort was likely beautiful and spectacular when new but now that it is 7 or 8 years old it is decoratively tired and in need of major maintenance. Everywhere you look you see evidence of poor management practices whereby the property is not maintained as it should be. The lobby is replete with badly stained and filthy furniture, rugs and lamp shades. The walls and ceilings are also stained and dirty. On our arrival, the chipped and stained steps to the lobby from entrance was enough to tell us how the rest of the property would be presented. Our allocated room - a swim up pool room was dark and dreary, dirty lampshades, stained marble tile in shower was very off putting. We rejected this room and were shown a few more, including a suite. All were in the same tired, decorative order. Everything felt like it needed and complete renovation, including the outdoor sun umbrellas which had holes and were badly stained. The staff were understanding, knew what we were talking about, especially Ai and Toy. We were offered drinks and lunch while waiting to view another room to be prepared for inspection - we ended up being charged for said lunch …… ok whatever! This last room was no better that the previous ones we were shown. Our argument is that a 5* rating should mean that the property is well maintained and presented to justify the almost C$500 per night rate. This felt like a 3* at best. Do not believe the photos and videos that you see online - not a true representation of the resort. With some help from the aforementioned Toy (thank you Toy), we moved to the Kimpton Kitaly - a newish resort reasonably close by which actually worked out cheaper for excellent, true 5* accommodations. Our first day in Samui was ruined by the Centara and Centara management, along with accommodations availability being problematic for our 8 day visit, at short notice. Our stay at the Kimpton was interspersed by a few days at the Cape Fahn due to availability at Kimpton. So …… if you are thinking Centara Reserve pick Kimpton instead - Cheong Mon beach is nicer than Chewang beach anyway!
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Supamongkon Waranupapkun, Guest Services / Front Office at Centara Reserve Samui
Responded 6 days ago
Dear Rugby_Nut_Canada, I recognize your time is valuable and appreciate the feedback you have provided. We truly appreciate the time to share your thoughts regarding your experiences during your recent stay at Centara Reserve Samui. We are grateful you bringing it to our attention regards your experienced and especially the resort needs more maintenance and cleanliness in the rooms and all areas according to your opinion, such as the steps from the entrance to the lobby, the furniture at lobby area, the outdoor sun umbrellas and all details These are such a constructive feedback. I sincerely apologize for failing to meet your expectations and this was not the experience that we want our guest to encounter during the stay. I have shared your message appropriately within our management team so that we can improve our services to meet and exceed expectations. This is a teachable moment for us, we have discussed our service standards and reviewed improvement opportunities in the service we provide. Rest assured that this is not the standard of service quality that we want our guests to experience, and we will ensure the improvement is made forthwith in order to maintain our service standard with consistently services provide to our value guest. I really appreciate your compliment to "Toy". Rest assure that your comment will be pass on to all team members to encourage and keep us striving for great customer services. Once again, we appreciate you taking the time to share your feedback. We are looking forward to an opportunity to welcome you back to our hotel in the near future, please let us know for any further assistance you may require. Best regards, Supamongkon Waranupapkun Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lisa M wrote a review 11 Mar
2 contributions1 helpful vote
Visited here for the afternoon for a few drinks in the “Gin Run”. We were served by La-Or who was extremely friendly and professional and mixed us up some speciality cocktails using flavoured gin she had brewed herself ! Although we weren’t staying here, This experience gave us a chance to visit the hotel and we will definitely be returning again and staying next time we are in Koh Samui. Lisa & Andy. UK
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Supamongkon Waranupapkun, Guest Services / Front Office at Centara Reserve Samui
Responded 1 week ago
Dear lisamU181NZ, On behalf of the entire team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Centara Reserve Samui. I really appreciate your wonderful comments regarding your stay experience especially your compliment to La-Or whom made your holiday special. Rest assure that your comment will be pass on to all team members to encourage and keep us striving for great customer services. Once again Thank you so much for staying with us and we looking forward to welcome you back to our hotel in the near future. Best regards, Supamongkon Waranupapkun | Operations Manager Centara Reserve Samui
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Helena T wrote a review 10 Mar
2 contributions1 helpful vote
Beautiful location and property. Very friendly service. We enjoyed the restaurants and bars as well as the service by the pool and beach. Breakfast buffet is amazing and plentiful! We would love to come back and stay here again. Highly recommend!
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Date of stay: February 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Supamongkon Waranupapkun, Guest Services / Front Office at Centara Reserve Samui
Responded 1 week ago
Dear Helena T, On behalf of the entire team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Centara Reserve Samui. I really appreciate your wonderful comments regarding your stay experience and we are so happy to know that our valued guest had a fantastic time spent with us. It is always encouraging to hear positive feedback, particularly when it comes from our valued guest. Once again Thank you so much for staying with us and we looking forward to welcome you back to our hotel in the near future. Best regards, Supamongkon Waranupapkun | Operations Manager Centara Reserve Samui
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sandravi b wrote a review 10 Mar
1 contribution1 helpful vote
We returned to the hotel for the second time to spend our anniversary. The hotel is great. We really enjoyed the room, the food, the hotel service and the spa. The staff is very attentive to the feedback we gave and did everything to improve our stay. The location of the hotel is great. Service and contact with the hotel via app was excellent. Waiting to come back next time
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Date of stay: March 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
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Response from Supamongkon Waranupapkun, Guest Services / Front Office at Centara Reserve Samui
Responded 1 week ago
Dear sandravib2024, On behalf of the entire team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Centara Reserve Samui. I really appreciate your wonderful comments regarding your stay experience and we are so happy to know that our valued guest had a fantastic time spent with us. It is always encouraging to hear positive feedback, particularly when it comes from our valued guest. Once again Thank you so much for staying with us and we looking forward to welcome you back to our hotel in the near future. Best regards, Supamongkon Waranupapkun | Operations Manager Centara Reserve Samui
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Nicolas W wrote a review 9 Mar
2 contributions1 helpful vote
The entire resort is beautiful, the staff is extremely friendly and always helping if needed, rooms are stunning and the breakfast offers an extremely large variety! We have to mention the outstanding service of White at the reception. She assisted us in making bookings and was very caring and truly made sure that everything went smoothly for us. We will definitely come back!
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
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Response from Supamongkon Waranupapkun, Guest Services / Front Office at Centara Reserve Samui
Responded 1 week ago
Dear Nicolas W, On behalf of the entire team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Centara Reserve Samui. I really appreciate your wonderful comments regarding your stay experience especially your compliment to White whom made your holiday special. Rest assure that your comment will be pass on to all team members to encourage and keep us striving for great customer services. Once again Thank you so much for staying with us and we looking forward to welcome you back to our hotel in the near future. Best regards, Supamongkon Waranupapkun | Operations Manager Centara Reserve Samui
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Alexander F wrote a review 9 Mar
7 contributions2 helpful votes
Everything was wonderful. Friendly staff, amazing food (very good breakfast and lovely menu at the Salted Beach Restaurant) and a big comfortable bed in the Pool Access Room with a free Mini Bar. We had a really great time at the resort. Thanks to the team of Centara Reserve Hotel Samui. Alex & Edytka
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
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Response from Supamongkon Waranupapkun, Guest Services / Front Office at Centara Reserve Samui
Responded 1 week ago
Dear Alexander F, On behalf of the entire team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Centara Reserve Samui. I really appreciate your wonderful comments regarding your stay experience and we are so happy to know that our valued guest had a fantastic time spent with us. It is always encouraging to hear positive feedback, particularly when it comes from our valued guest. Once again Thank you so much for staying with us and we looking forward to welcome you back to our hotel in the near future. Best regards, Supamongkon Waranupapkun | Operations Manager Centara Reserve Samui
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Martin G wrote a review 6 Mar
1 contribution2 helpful votes
Beautiful resort and a fantastic service was provided throughout our stay. The room and facilities were top notch and the pools and beach area were wonderful. The Salt Society restaurant was particularly beautiful, so a must area to visit for lovely food or just a drink in the most wonderful environment. This was our honeymoon and we received special treatment but there were many little touches for guests that made you feel special and ensured that the stay was memorable. We will recommend to anybody. Thank you to all the staff at the resort.
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Date of stay: March 2024Trip type: Travelled as a couple
Room Tip: Go to Salt Society restaurant. Try all the pools.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Supamongkon Waranupapkun, Guest Services / Front Office at Centara Reserve Samui
Responded 1 week ago
Dear Martin G, On behalf of the entire team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Centara Reserve Samui. I really appreciate your wonderful comments regarding your stay experience and we are so happy to know that our valued guest had a fantastic time spent with us. It is always encouraging to hear positive feedback, particularly when it comes from our valued guest. Once again Thank you so much for staying with us and we looking forward to welcome you back to our hotel in the near future. Best regards, Supamongkon Waranupapkun | Operations Manager Centara Reserve Samui
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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bigwilie_4163 wrote a review 4 Mar
Brisbane, Australia230 contributions82 helpful votes
This is Advice and not a review ( read other reviews about the manicured resort and well trained staff and upmarket food / beverage outlets 👌 We splurged out and booked a Direct Pool Access room and arrived late in the evening . It wasn’t till the next afternoon we realised that our room 204 virtually faced Room 203 and the screen between the rooms was short and sparse offering NO privacy . Reception did offer to move us in a few days but by this stage we’d already unpacked . The issue actually got worse as the couple in Room 203 were chain smokers , she Vaped all day with clouds of putrid smoke wafting over . Got to the stage we never sat outside if they were there . ( no reflection on them just highlighting the issue ) Anyway just advising that if your intent on booking a Pool Access Room tell them you do NOT want 203 / 204
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Supamongkon Waranupapkun, Guest Services / Front Office at Centara Reserve Samui
Responded 2 weeks ago
Dear Willie R, On behalf of the entire team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Centara Reserve Samui. I really appreciate your wonderful comments regarding your stay experience and we are so happy to know that our valued guest had a fantastic time spent with us. It is always encouraging to hear positive feedback, particularly when it comes from our valued guest. At the same time we appreciated you sharing constructive feedback and advice regards the problem in room 204 and smoke from room 203. We apologize for the room that does not meet your expectations. Rest assure your comment will be share to all management team to make sure we come up with an improvement in the future. Once again Thank you so much for staying with us and we looking forward to welcome you back to our hotel in the near future. Best regards, Supamongkon Waranupapkun | Operations Manager Centara Reserve Samui
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Zuzana R wrote a review 2 Mar
Bratislava, Slovakia1 contribution1 helpful vote
Amazing stay, everything was fabolous,very nice staff, amazing breakfast, such a views🤩, very clean. our top family vacation. big thanks to amazing kidsclub, especialy to Fon, Pop,Prae and Chompoo. Our kid was looking forward to come and play every day. Even its very kids friendly( very good quality of kids healthy food) you alway find very nice quite spots ;) Definitely I would like to come next year!
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Supamongkon Waranupapkun, Guest Services / Front Office at Centara Reserve Samui
Responded 2 weeks ago
Dear 47zuzanar, On behalf of the entire team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Centara Reserve Samui. I really appreciate your wonderful comments regarding your stay experience especially your compliment to Fon, Pop, Prae and Chompoo whom made your holiday special. Rest assure that your comment will be pass on to all team members to encourage and keep us striving for great customer services. Once again Thank you so much for staying with us and we looking forward to welcome you back to our hotel in the near future. Best regards, Supamongkon Waranupapkun | Operations Manager Centara Reserve Samui
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£274 - £379 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
centara grand beach resort samui hotel chaweng, centara grand beach hotel, hotel centara grand beach
LOCATION
ThailandSurat Thani ProvinceKo SamuiBophutChaweng
NUMBER OF ROOMS
184
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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CENTARA RESERVE SAMUI - Updated 2024 (Ko Samui/Chaweng)

Frequently Asked Questions about Centara Reserve Samui
Which popular attractions are close to Centara Reserve Samui?
Nearby attractions include Modern Suit Samui (0.1 miles), Boss International Suits (0.08 miles), and G.Joseph Custom Tailor (0.07 miles).
What are some of the property amenities at Centara Reserve Samui?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Centara Reserve Samui?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Centara Reserve Samui?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Centara Reserve Samui?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Centara Reserve Samui?
Conveniently located restaurants include Salt Society, Malee Kitchen Samui, and Tandoori Palace Indian Restaurant.
Are there opportunities to exercise at Centara Reserve Samui?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Is Centara Reserve Samui located near the city centre?
Yes, it is 0.6 miles away from the centre of Chaweng.
Are any cleaning services offered at Centara Reserve Samui?
Yes, dry cleaning and laundry service are offered to guests.
Does Centara Reserve Samui offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Centara Reserve Samui?
The staff speaks multiple languages, including English and Thai.